Customer Experience Representative
2 settimane fa
Customer Experience Representative (French Speaker)1 day ago – Be among the first 25 applicantsWhy Deliveroo?When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour.Awesome, right?But behind the scenes, this is a story of high growth, giant challenges, and enormous opportunity.Deliveroo is a technology-driven company at the forefront of the rapidly expanding industry and we're transforming the way people think about food.We want to be the definitive food company – the app you go to whenever you have a hunger pang.Come and join us for the ride.Partner Operation Team – MilanBeing part of the Partner Operation Team, you will handle inbound email enquiries and calls that require tight turnaround times.Our goal is to leave restaurant partners happy and well supported.You are expected to be result-driven, take on and deliver the KPIs set in place, while maintaining excellent customer service.What You Will Be DoingProviding advice to restaurants to achieve the best results from Deliveroo.Resolve accounts payable and invoice queries by clarifying complaints, determining the cause, selecting and explaining solutions, expediting corrections, and following up to ensure resolution within agreed SLA's.Administrative assistance to restaurant partners.Provide routine feedback to Team Managers to drive team improvements.Resolving restaurant complaints via e-mail or phone.Complete any other tasks as directed by line manager or senior management.Meet and exceed performance targets and quality standards.What Skills You'll NeedMinimum 2 years of experience in a contact centre with a focus on complaints handling.Proficiency in English and French (Dutch is a plus).Availability for Monday–Sunday shift work.Proficient in MS Office/Google Suite, CRM tools like Salesforce/Amazon Connect, with fast and accurate typing skills.Ability to think logically and strategically.Committed to your own performance and development.Good problem-solving skills and a high initiative.Effective organisational skills.Ability to work as part of a fast-growing team and be a team player.Seniority levelEntry levelEmployment typeFull-timeJob functionOtherIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at Deliveroo by 2×.#J-*****-Ljbffr
-
Customer Support Representative
2 settimane fa
Milano, Lombardia, Italia Signal Fire Talent Agency A tempo pienoRole DescriptionThis is a full-time hybrid role for a Customer Support Representative based in Milan, allowing for a combination of in-office and work-from-home flexibility. The Customer Support Representative will handle customer inquiries, provide prompt and efficient resolutions to issues, and ensure a positive customer experience. Responsibilities...
-
Danish Speaking Customer Experience Representative
2 settimane fa
Milano, Italia GIGROUP A tempo pienoGi Group SpA., Agenzia per il Lavoro (Aut.Min.26/11/04 Prot.N° 1101-SG) is looking for a company specialized in contact center Danish Speaking Customer Experience Representative What's in it for YOU! Work experience in an international company and multilingual team Excellent atmosphere, friendly and diverse environment, teamwork Paid training and guidance...
-
Global Customer Experience Specialist
4 giorni fa
Milano, Italia World Courier A tempo pienoA global specialty logistics company is seeking a Customer Service Representative to ensure exceptional service to clients, coordinate shipments and support compliance with regulations.The ideal candidate has 1–2 years of related experience and strong interpersonal and communication skills.This role involves managing customer inquiries, documentation, and...
-
Customer Support Representative
6 giorni fa
milano, Italia Altro A tempo pienoCustomer Support Representative – Spanish & EnglishAre you a Spanish-speaking professional with a passion for exceptional customer experience and technical troubleshooting? We’re looking for a dedicated Customer Support Representative (Spanish + English) to join our international team in Bulgaria. This is your chance to be part of a dynamic, multilingual...
-
Customer Support Representative
2 giorni fa
Milano, Italia Essence Coaching Group A tempo pienoCustomer Support Representative – Spanish & EnglishAre you a Spanish-speaking professional with a passion for exceptional customer experience and technical troubleshooting?We're looking for a dedicated Customer Support Representative (Spanish + English) to join our international team in Bulgaria.This is your chance to be part of a dynamic, multilingual...
-
Global Customer Experience Specialist
5 giorni fa
Milano, Italia World Courier A tempo pienoA global specialty logistics company is seeking a Customer Service Representative to ensure exceptional service to clients, coordinate shipments and support compliance with regulations. The ideal candidate has 1–2 years of related experience and strong interpersonal and communication skills. This role involves managing customer inquiries, documentation,...
-
Customer Support Representative
2 settimane fa
Milano, Italia Essence Coaching Group A tempo pienoCustomer Support Representative - Romanian EnglishAre you a Romanian-speaking professional ready for a dynamic customer support role?We're hiring a Customer Support Representative (Romanian English) to join our On-Site team.This is a great opportunity to use your language skills to support a major international project.What You'll DoDeliver excellent...
-
Customer Support Representative
1 settimana fa
Milano, Italia Essence Coaching Group A tempo pienoCustomer Support Representative – Spanish & English Are you a Spanish-speaking professional with a passion for exceptional customer experience and technical troubleshooting? We’re looking for a dedicated Customer Support Representative (Spanish + English) to join our international team in Bulgaria. This is your chance to be part of a dynamic,...
-
Customer Service Representative
1 giorno fa
Milano, Italia Sandvik A tempo pienoSandvik Mining and Rock Solutions are looking for a Customer Service Representative who will support the business segment by processing sales orders, quotation requests and enquiries for all equipment spare parts, tools and consumable products from customers and distributors. These services include quoting and booking of orders as well as logistic support...
-
National Customer Account Representative...
6 giorni fa
Milano, Italia Page Personnel Italia Spa A tempo pieno- National Customer Account Representative - Azienda operante nel settore produttivoAziendaAzienda operante nel settore produttivoOffertaLa risorsa inserita nel ruolo di National Customer Account Representative gestirà il mercato nazionale.Nello specifico si occuperà di:- Gestire e sviluppare il portafoglio clienti esistente nella zona di Milano.- Gestire...
