Guest Service Manager
2 settimane fa
Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount.Hotel Director/Hotel General Manager background in a 4- or 5-star hotelAdditional languages is an advantage (Spanish, Italian, Portuguese, French, German)Encouraged to maintain and further develop strong rapport with division heads from both Hotel and Marine departments.Responsible for leading a team of empowered individuals who will strive to deliver focused and extraordinary customer service, taking ownership for efficiently reacting to guest requests. Maintain a detailed knowledge of all key performance indicators, guest ratings and comments to establish a culture throughout the Guest Services team for complete ownership of the guest experience.Effectively balances operational needs between the Financial and Guest Services Divisions through synergetic communication of guest issues to optimize positive guest comments and ratings of the overall Guest Services operation.Effectively manages all group business onboard ensuring the Group Coordinator has all the necessary skills, training, tools, information and support to enable consistent delivery of services and products.Observes and evaluates team members through open and honest feedback to ensure high quality standards are met.The Guest Services Manager is the driving force to ensure maximum compliance with all internal requirements and external authorities as it relates to guest immigration and clearance
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Guest Service Manager
1 settimana fa
Milano, Italia Royal Caribbean Group A tempo pienoGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Hotel Director/Hotel General...
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Guest Relation Manager
1 settimana fa
Milano, Italia Page Personnel Italia A tempo pienoIl -La Guest Relation riportando all' Operations Manager, entri a far parte del nostro Team per elevare il livello di servizio e l'esperienza pre, post e in stay. Dotato/a di curiosità, flessibilità e passione per l'eccellenza, il/la Guest Experience Manager anticipa le aspettative degli ospiti e crea esperienze memorabili utilizzando il proprio network e...
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Guest Services Manager
3 settimane fa
Milano, Italia JR Italy A tempo pienoSocial network you want to login/join with: Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals, where training, leadership, development, and recognizing overall team...
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Guest Services Manager
2 settimane fa
Milano, Italia Royal Caribbean Group A tempo pienoGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications:Hotel...
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Guest Services Manager
3 giorni fa
Milano, Italia Altro A tempo pienoGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction.This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount.Qualifications: 1.Hotel...
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Guest Services Manager
3 settimane fa
Milano, Italia Royal Caribbean Group A tempo pienoOverview Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications...
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Guest Services Manager
1 settimana fa
Milano, Italia Royal Caribbean Group A tempo pienoOverview Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications...
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Guest Services Manager
3 giorni fa
Milano, Lombardia, Italia Royal Caribbean Group A tempo pienoGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount.Qualifications:Hotel...
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Guest Services Manager
3 settimane fa
Milano, Italia Royal Caribbean Group A tempo pienoGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications: Hotel...
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Guest Services Manager
1 settimana fa
Via Milano, Italia JR Italy A tempo pienoSocial network you want to login/join with:Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals, where training, leadership, development, and recognizing overall team performance...
