Front Office Supervisor
3 giorni fa
Job DescriptionThe Front Office Supervisor is responsible for the daily supervision of front desk operations, ensuring exceptional customer service, optimal guest satisfaction, and the smooth running of administrative activities.The Front Office Supervisor leads the team of Guest Relations Ambassadors and ensures that the hotel's quality standards and objectives are met.Key ResponsibilitiesOversee daily front desk operations, ensuring exceptional guest service from arrival to departure.Manage guest inquiries, requests, and concerns, ensuring prompt resolution and satisfaction.Proactively anticipate guest needs and provide personalized assistance.Promote and sell hotel services (rooms, dining, spa, excursions) to enhance guest experience and revenue.Maintain high standards of service quality, confidentiality, and discretion.Handle billing, payments, and cash management accurately.Manage guest records, reservations (especially off-hours), and communication channels (switchboard, email).Oversee inventory management, safe operations, and guest relocations.Ensure smooth handling of luggage and vehicle flows.Contribute to team training and ensure adherence to hotel standards.Maintain a safe, clean, and accessible front entrance and surrounding areas.Facilitate effective communication between guests, departments, and external partners.QualificationsHigher education in Hospitality Management.Minimum of 3 years in a similar role within luxury hospitality.Strong team management and leadership skills.Fluent in Italian and in English.Exceptional interpersonal skills.Customer service orientation.Precision, organization, and time management skills.Ability to anticipate needs and take initiative.Teamwork and adaptability.Passion for hospitality and service.Discretion and practical problem-solving abilities.Professional demeanor and appearance.Additional InformationA Competitive Package (Base Salary and Yearly Bonus)Medical Insurance, integrating Collective Labor Agreement one and extended to the family.Ticket Restaurant.Annual LeaveALL – Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide.Learning & Development: Opportunity to develop your talent and grow within your property and across the worldOur commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.#J-*****-Ljbffr
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Front Office Supervisor
6 giorni fa
Venezia, Italia ORIENT EXPRESS A tempo pienoJob Description The Front Office Supervisor is responsible for the daily supervision of front desk operations, ensuring exceptional customer service, optimal guest satisfaction, and the smooth running of administrative activities. The Front Office Supervisor leads the team of Guest Relations Ambassadors and ensures that the hotel's quality standards and...
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Venezia, Italia Orient Express A tempo pienoA luxury hotel in Venice is looking for a Front Office Supervisor to manage front desk operations and oversee guest relations.The role involves leading a team, ensuring high-quality guest service, and managing inquiries.The ideal candidate has a background in luxury hospitality, fluent in Italian and English, and exceptional leadership skills.A competitive...
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Venezia, Italia ORIENT EXPRESS A tempo pienoA luxury hotel in Venice is looking for a Front Office Supervisor to manage front desk operations and oversee guest relations. The role involves leading a team, ensuring high-quality guest service, and managing inquiries. The ideal candidate has a background in luxury hospitality, fluent in Italian and English, and exceptional leadership skills. A...
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Front Office Hotel
2 settimane fa
Venezia, Italia MERCURIO SRLS A tempo pienoStiamo cercando per Hotel 5* di Venezia le seguenti figure, per inserimento immediato: - Duty Manager (1) - Front Office Agents (2) - Front Office Supervisior (2) - Telephone Operator (2) Preferibile residenza in loco. Contratto di lavoro: Tempo pieno
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Front Office
1 settimana fa
Venezia, Italia Umana spa A tempo pienoPer importante azienda cliente operante nel settore dei servizi per le imprese sito in zona Mestre (VE), ricerchiamo: - ** FRONT OFFICE** La risorsa verrà inserita all'interno dell'ufficio amministrativo e si occuperà di accoglienza clienti e adempimenti pratiche fiscali. Requisiti richiesti: - predisposizione al lavoro a contatto con il pubblico; -...
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Housekeeping Supervisor
3 giorni fa
Venezia, Italia Jw Marriott Venice Resort & Spa A tempo pienoJoinJW Marriott Venice Resort & Spa, a luxury retreat on Isola delle Rose.Just minutes from St. Mark's Square, we offer world-class hospitality, award-winning dining, and a top wellness destination.As one of the best employers, we are committed to sustainability and creating a positive impact.Be part of an inspiring team delivering unforgettable...
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Housekeeping Supervisor
1 settimana fa
Venezia, Italia IVE GROUP hotel outsourcing A tempo pienoIVE GROUP, con sede a Venezia assume figure nel ruolo di **HOUSEKEEPER SUPERVISOR** per varie realtà alberghiere di Venezia. Un **Housekeeping Supervisor** in un luxury hotel ha la responsabilità di supervisionare e coordinare le attività del reparto housekeeping, garantendo che gli standard di pulizia, ordine e servizio siano conformi ai requisiti...
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Housekeeping Supervisor
2 settimane fa
Venezia, Italia JW Marriott Venice Resort & Spa A tempo pienoJoin JW Marriott Venice Resort & Spa , a luxury retreat on Isola delle Rose. Mark’s Square, we offer world-class hospitality, award-winning dining, and a top wellness destination. Our marvelous resort, JW Marriott Venice Resort & Spa is seeking a passionate, bright and talented Housekeeping Supervisor to join our team! Ensure uniform and personal...
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Housekeeping Supervisor
1 settimana fa
venezia, Italia JW Marriott Venice Resort & Spa A tempo pienoJoin JW Marriott Venice Resort & Spa , a luxury retreat on Isola delle Rose. Mark’s Square, we offer world-class hospitality, award-winning dining, and a top wellness destination. Our marvelous resort, JW Marriott Venice Resort & Spa is seeking a passionate, bright and talented Housekeeping Supervisor to join our team!Ensure uniform and personal appearance...
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Housekeeping Supervisor
3 settimane fa
Venezia, Italia JW Marriott Venice Resort & Spa A tempo pienoJoin JW Marriott Venice Resort & Spa , a luxury retreat on Isola delle Rose. Just minutes from St. Mark’s Square, we offer world-class hospitality, award-winning dining, and a top wellness destination. As one of the best employers, we are committed to sustainability and creating a positive impact. Be part of an inspiring team delivering unforgettable...
