Guest Experience Lead

We are looking for a passionate and guest-obsessed Guest Experience Manager to elevate every touchpoint of the journey at Thompson Hyatt Rome.This role is key to shaping memorable, personalized experiences, driving a culture of service excellence, and bringing the brand's lifestyle vision to life.The ideal candidate combines strategic thinking, creativity,...

We're hiring: Guest Experience Lead (Puglia, Italy) We're looking for an exceptional Guest Experience Lead for the **** season, to take ownership of how our guests feel, and how our masseria estate looks and lives, every day.This is not a front desk role.It's a super important hospitality position for someone who can make guests feel extremely well cared for...

Luxury F&B IRD Supervisor — Guest Experience Lead Castiglion del Bosco, A Rosewood Hotel•Rome, ItalyDescrizione dell'offerta di lavoroA luxury hotel in Tuscany is seeking an IRD Supervisor to join their Food and Beverage Team.The role requires a minimum of 3 years of experience in a luxury hotel and knowledge of service standards.ResponsibilitiesDeliver...

We are looking for a passionate and guest-obsessed Guest Experience Manager to elevate every touchpoint of the journey at Thompson Hyatt Rome.This role is key to shaping memorable, personalized experiences, driving a culture of service excellence, and bringing the brand's lifestyle vision to life.The ideal candidate combines strategic thinking, creativity,...

We are looking for a passionate and guest-obsessed Guest Experience Manager to elevate every touchpoint of the journey at Thompson Hyatt Rome.This role is key to shaping memorable, personalized experiences, driving a culture of service excellence, and bringing the brand's lifestyle vision to life.The ideal candidate combines strategic thinking, creativity,...

A prestigious luxury outlet in Rome is seeking a Welcome Services Coordinator to oversee daily operations and enhance customer experiences.You will lead a team in delivering exceptional service, manage scheduling, and ensure high grooming standards.Ideal candidates will possess at least 4 years in guest services, fluent English and Italian, and strong...

A luxury hotel in Rome is looking for a passionate Guest Experience Manager to elevate the guest journey.The ideal candidate possesses strong leadership skills and has experience in a similar role within luxury hospitality.Responsibilities include developing strategies to enhance guest experience, overseeing operations, and ensuring service excellence.A...

A wellness boutique is seeking a General Manager to lead operations and deliver exceptional guest experiences.The role requires strong leadership and communication skills with a focus on team development.Candidates must have over 2 years of management experience, preferably in wellness or related fields, and must be flexible regarding work hours.The...

A luxury outlet mall in Italy is seeking a Welcome Services Coordinator to lead the Welcome Lounge team and enhance customer service.The ideal candidate should have at least 4 years of guest services experience, be fluent in English and Italian, and possess strong leadership skills.Responsibilities include managing daily operations, ensuring quality...

A luxury hotel chain in Italy is seeking a Director of Rooms to lead the Front Office, Housekeeping, and Reservations departments.This role requires 3–5 years of leadership experience in an international hotel group, with strong knowledge of luxury environments.The Director will ensure that guest experiences reflect a commitment to well-being and...