Maitre

11 ore fa

Lazio, Italia Hyatt A tempo pieno

At Hyatt, we seek caring and attentive associates who deliver efficient service and meaningful experiences.The Maître is crucial for providing exceptional service and ensuring a high level of guest satisfaction in our luxury dining environment. This role involves leadership in service execution, wine knowledge dissemination, and compliance standards.Key ResponsibilitiesGuest Service & Quality- Offer exceptional service, ensuring a high level of guest satisfaction.- Utilize strong sales skills with the ability to upsell and enhance guest experiences.Team Training & Compliance- Train front-of-house staff on wine knowledge, proper service techniques, and pairing recommendations.- Ensure compliance with all local and national alcohol laws and regulations.QualificationsPrevious experience as a Maître in a luxury hotel or fine dining environment.Excellent communication and interpersonal skills.Advanced English level (B2+).Our Values in ActionEmpathy: Listen, respond with compassion.Integrity: Speak and accept the truth, honour commitments, take ownership with pride.Respect: Be open and honest, value others, collaborate as a team.Inclusion: Seek understanding, encourage diverse perspectives, support each other to thrive.

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