Jr. Customer Success Manager
4 ore fa
About the roleWe're growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As aJunior Customer Success Managerat Flottando, you'll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product.This is a hands-on role for someone who wants to understand how a product-led B2B SaaS company supports customers day to day.What you'll doSupport the Customer Success Lead with day-to-day customer inquiries via email and chatHelp troubleshoot basic issues using internal tools and escalate when neededAssist in creating and updating internal documentation and customer-facing help articlesIdentify recurring customer questions or friction points and share insights with the teamContribute to small process improvements that make customer support more efficientShadow customer calls and internal meetings to learn how Customer Success operates in a SaaS environmentWho you areYou're currently studying or recently graduated in a field related to customer-facing roles (e.g. business, communications, operations, or similar)You haveprofessional-level proficiency in Italianstrong working proficiency in English , both written and spokenYou enjoy solving problems and ask questions when something isn't clearYou're structured, organized, and pay attention to detailsYou can explain things simply and clearlyYou're curious, proactive, and motivated to improve both customer experience and internal processesWhy Flottando?We're building the future of fleet management with AI — a smarter, more human, fully digital platform that helps businesses manage vehicles and drivers effortlessly.You'll join a fast-moving, product-led team solving real problems for real customers.As an intern or junior team member, you'll support live customers, work closely with the Customer Success Lead, and learn directly from the founding team, including the CEO.Your work will have an impact from day one.Hiring processWe keep things simple and focused :Intro call with the Customer Success Lead (30 minutes)Call with the CEO ****** minutes)Offer within 2–4 weeksWe care more about attitude, ownership, and willingness to learn than about a perfect CV.#J-*****-Ljbffr
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Customer Success Manager
6 giorni fa
Lazio, Italia Pentera A tempo pienoMust be based in Italy Must speak Italian, Spanish and English - native levelPlease send your resume in EnglishAccelerate Your Career in CybersecurityAs a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities.At Pentera, you will be at the forefront of cybersecurity...
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Customer Success Manager
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Lazio, Italia Pentera A tempo pienoMust be based in ItalyMust speak Italian, Spanish and English - native level*Please send your resume in EnglishAccelerate Your Career in CybersecurityAs a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities. At Pentera, you will be at the forefront of cybersecurity...
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Customer Success Manager
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Italian-Speaking Customer Success Manager: Drive Outcomes
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Lazio, Italia Altro A tempo pienoA fast-growing tech company based in Milan is seeking a Customer Success Manager who will guide customers through their post-onboarding journey.The ideal candidate has over 2 years of experience in Customer Success, preferably in B2B SaaS, and possesses strong communication skills and customer empathy.This full-time role involves managing customer...
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Customer Success Manager
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Lazio, Italia Challenging A tempo pienoChallenging, Talent & Recruiting Consulting Company , ricerca per azienda cliente nel settore Cyber Security un/a Costum Delivery Manager con solida esperienza in cyber security e project management , il cui obiettivo principale sarà garantire il successo del cliente lungo l'intero ciclo di delivery dei servizi.La figura sarà il punto di riferimento del...
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Customer Success Specialist
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Lazio, Italia Complaion A tempo pienoDescrizione rapida Aiuta Complaion nella sua rapida crescita per diventare la piattaforma di riferimento per aiutare le PMI a ottenere, gestire, e valorizzare la compliance, partendo dalle certificazioni ISO.? Tre caratteristiche principali(i) Client-first.Sai come gestire relazioni con clienti, anche su topic complessi e tecnici come la compliance(ii)...
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Technical Customer Success Manager
2 giorni fa
Lazio, Italia Altro A tempo pienoOverviewDescrizione dell'offerta di lavoroArmis, the cyber exposure management & security company, protects the entire attack surface and manages an organization's cyber risk exposure in real time.In a rapidly evolving, perimeter-less world, Armis ensures that organizations continuously see, protect and manage all critical assets - from the ground to the...
