Program Manager Ii, Product Program Management
5 ore fa
OverviewJob ID : ******* | Beijing Century Joyo Information Technology Co., Ltd.Shenzhen BranchAt Amazon, we're working to be the most customer-centric company on earth.To get there, we need exceptionally talented, bright, and driven people.Amazon is seeking an Area Manager for our Prime Now network throughout the United States.Your role will be focused on supporting expansion and growth of our ultra-fast delivery business.Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.As we continue to grow, we will rely on smart and scalable practices to enable execution of a best-in-class operation and drive cost down.A candidate with prior field operations experience is an ideal fit, as this role will require you to lean into your experiences on how to effectively manage associates, partners, and operational metrics.In these roles, you will be expected to perform many micro-functions including but not limited to HR tasks, non-inventory management, account management, and problem solver.Where the path forward is unclear, we partner and drive solution with our support teams but often, you will be expected to be the front-line contact and first point of entry for our associate base.ResponsibilitiesYou and your team of associates are responsible for getting Amazon customers their orders.Responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.Lead change at internet speed; innovation and scalable solutions to improve the business.Execute well-thought-out approaches to problem solving and design short-term solutions while partnering with Tech and product teams to design the long-term solution.Coordinate with internal teams to support field execution and readiness across regions.Physical requirementsLift and move product up to 49 poundsRegular bending, lifting, stretching and reaching both below the waist and above the headWalking in the FC and around area with great frequencyMust be able to stand / walk for up to ***** hoursAble to travel within your designated city 100%Flexibility in schedule to work any day of the week across daily operating hoursBasic Qualifications3+ years of program or project management experience3+ years of working cross-functionally with tech and non-tech teams3+ years of defining and implementing process improvement initiatives using data and metricsBachelor's degreeKnowledge of Excel (Pivot Tables, VLookup) at an advanced level and SQLExperience defining program requirements and using data and metrics to determine improvementsPreferred Qualifications3+ years of driving end to end delivery and communicating results to senior leadership3+ years of driving process improvementsExperience in stakeholder management with multiple stakeholders at varied levels of the organizationExperience building processes, project management, and schedulesOur inclusive culture empowers Amazonians to deliver the best results for our customers.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.If the country / region you're applying in isn't listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.J-*****-Ljbffr#J-*****-Ljbffr
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