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Tennis Guest Services Agent
3 ore fa
**About The Role:** \*\*This role will not be onboarded until September 17th, ****\*\* The Tennis Guest Services Agent is responsible for delivering exceptional service to Four Seasons residents and guests, ensuring a high-quality, engaging, and personalized experience.This role is responsible for the experience at the reception desk of the Recreation outlet and ensuring our guests have a smooth arrival and departure experience.This role will assist the Manager to ensure all recreation areas are in optimal condition while maintaining the highest standards of service and professionalism.Recommend retail products to guests and with the ability to describe tennis services and related activities.Assists Tennis Attendants with responsibilities and duties in their absence or due to heavy volume periods.Performs other duties as assigned by supervisor or management.Minimum 1+ years in guest/customer service role, previous experience preferred in a tennis facility, spa or luxury setting, and knowledge of the sport is a plus.Experience with computers and Microsoft applications required.Customer service experience with attention to detail.Excellent customer service skills and a strong work ethic.Efficient, well organized, and able to handle a variety of duties simultaneously.The ideal candidate will have a confident, outgoing personality and a can-do approach to any request.Position requires continuous standing, walking, and running for 8 or more hours a day with the ability to lift and carry up to 50lbs, and to be outside for extended periods of time.Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States.**What We Offer:**Four Seasons believes in offering the best to the best when it comes to employee benefitsHere is what we are offering you: Competitive wages and a comprehensive benefits package Market-leading benefits package includes: Medical, Dental, Vision, and 401K with employer match all starting at 30 days.A successful candidate will have a flexible schedule, with the ability to work afternoon and evening shifts, weekends, and holidays.Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.#J-*****-Ljbffr
