Program Facilitator Assistant

3 giorni fa

Milano, Italia World Connect Hub S.R.L. A tempo pieno

World Connect Hub s.r.l., a subsidiary of World Abroad Connect Corp., is an Italian company specializing in the provision of integrated services to support businesses and universities managing study programs for international students, with a particular focus on students from the United States.The company offers a wide range of services, including infrastructure, recruitment of qualified personnel, transportation, and organization of excursions, all aimed at ensuring the success and optimal integration of study programs in Europe.Role Description: Position Type: Full-time Summer Internship Location: On-site in Milan Dates: April 1, **** - August 5, **** *IMPORTANT NOTE: We request availability from all candidates to be able to relocate to Spain, in case of need, since part of the program will run in Madrid.Responsibilities: As an intern, you will play a crucial role in supporting our core team throughout the entire program, including: Customer Support: - Provide 24 7 assistance to our students studying abroad - Address student concerns, offer translation support when needed, and provide emergency assistance - Assist and manage students during organized trips and events - Offer support to professors on the ground during classroom activities Program Logistics: - Coordinate transportation cards, welcome packs, program phones set up and all pre-arrival tasks - Manage lists, handle airport pickups, and facilitate accommodation check-ins and classroom activities Candidate Profile: We are seeking a responsible and organized individual who can collaborate effectively while ensuring the safety and well-being of our students.Desired qualities include: Strong Organizational Skills: - Ability to plan and manage various aspects of the program, including travel arrangements, accommodations, and activity scheduling.- Clear communication with students, program staff, and external partners to keep everyone well-informed.- High Professional attitude towards students enrolled in the program - Ability to work in group and big teams - Adaptability to changes in the program schedule and the ability to handle unexpected situations.Requirements Language Skills: - Fluent in English (mandatory) - Proficiency in Spanish is preferred but not required.- Basic skills of Excel - Properly functioning personal computer - Full time availability for the entire period of the internship (no partial) Note: the interviews for the position will be conducted in English as proficiency in this language is essential for the role.What We Offer: Remunerated Internship * Accommodation: Personal or shared apartment (moving into the accomodation provided by the company is mandatory between May and August) * Reimbursement for Flight/Train to Milan * Local Sim Card depending on necessity * Public Transport Pass for Milan * Access to all activities and trips offered to the students in the program Join us for an enriching and exciting internship experience that combines cultural immersion with professional development opportunities.

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