Customer Service Specialist
17 ore fa
Customer Service Specialist (Europe Travel Support) About Us VIT is a prestigious DMC with 25+ years crafting premium travel experiences across Italy, France, Belgium, and the Netherlands.We're members of elite networks, including Traveller Made, Signature, XO Private, and Internova.Our commitment to excellence has established us as a trusted partner for discerning travelers seeking exceptional European experiences.Position OverviewWe are seeking a dedicated Customer Service Specialist to join our team and provide exceptional support to travelers during their European journeys.In this role, you will be the vital link between our clients and our operations team, ensuring seamless experiences throughout their travels.You'll handle inquiries, resolve issues promptly, and coordinate with local suppliers to deliver the premium service our clients expect.This position requires excellent communication skills, problem-solving abilities, and a passion for creating memorable travel experiences.Work ScheduleWednesday to Sunday for 2 weeksMonday to Friday for 2 weeks8:00 AM to 5:00 PM or 9:00 AM to 6:00 PMKey ResponsibilitiesServe as the primary point of contact for travelers in Europe, providing timely assistance via phone, email, and messaging platformsRespond to and resolve client inquiries, concerns, and special requests during their travelsCoordinate with local suppliers, including hotels, transportation companies, and activity providers to ensure smooth execution of itinerariesManage unexpected situations such as flight delays, weather disruptions, or health emergencies with composure and efficiencyDocument all client interactions and maintain detailed records of issues and resolutionsProvide real-time updates to travelers regarding their itineraries, local conditions, or special eventsCollaborate with the operations team to continuously improve our service delivery and client experienceCollect and analyze client feedback to identify areas for improvementQualificationsPrevious experience in customer service, preferably in the travel or hospitality industryExcellent verbal and written communication skills in English; additional European languages highly valuedStrong problem-solving abilities and resourcefulness in handling unexpected situationsExcellent organizational skills and ability to prioritize in high-pressure situationsGenuine passion for travel and commitment to exceptional serviceWhat We OfferStarting salary from €24,000 annually (RAL - Retribuzione Annua Lorda)Opportunity to work with prestigious clients and premium travel experiencesProfessional growth within an established and respected travel companyCollaborative team environment with industry expertsPosition is based at our headquarters – No remote or hybrid working options available.This is a full-time position.Qualified candidates passionate about delivering exceptional travel experiences are encouraged to apply with a resume and cover letter highlighting relevant experience and language skills.#J-*****-Ljbffr
-
Customer Service Specialist
4 giorni fa
Lazio, Italia Mcc Service A tempo pienoAzienda operante nel settore della distribuzione di beni di largo consumo ricerca un/una Addetto/a al Customer Service da inserire nel proprio team.MansioniAssistenza e supporto clienti per informazioni sui prodottiGestione delle richieste e risoluzione di problematiche relative agli ordiniControllo e gestione dei resi e dei reclamiCoordinamento con il team...
-
Customer Service Specialist
2 settimane fa
Lazio, Italia Altro A tempo pienoFunzione Operatore customer service multicanale (sms, web meeting, telefono, mail)CategoriaCall Center / Customer CareLuogo di lavoroLainate, MilanoAdecco Italia S.p.A: è alla ricerca di un/una Customer Service Specialist da inserire all'interno del dipartimento Plan & Deliver di una prestigiosa azienda multinazionale del settore beni di largo consumo, con...
-
Industrial Customer Service Specialist
6 giorni fa
Lazio, Italia Manpower Poggibonsi (Hub) A tempo pienoUn'agenzia di lavoro cerca 2 Customer Service Specialist da inserire in un'azienda multinazionale del settore elettrico a Barberino Tavarnelle.I candidati dovranno gestire le richieste via telefono, email e chat, risolvere problematiche e aggiornare i dati nel sistema CRM.Si richiede esperienza nella mansione di customer service, diploma tecnico e capacità...
-
Customer Service Specialist
4 giorni fa
Lazio, Italia Manpower Poggibonsi (Hub) A tempo pienoelettromeccanicaManpower Group, Filiale di Poggibonsi, in collaborazione con azienda multinazionale del comparto elettrico situata nella zona di Barberino Tavarnelle, ricerca n.2 figure per il ruolo di Customer Service Specialist da inserire nel loro team.La risorsa selezionata, in collaborazione con l'area sales e il team di supporto tecnico, si occuperà...
-
Customer Service Specialist
1 settimana fa
Lazio, Italia Vit Incoming A tempo pienoCustomer Service Specialist (Europe Travel Support)Position OverviewAbout Us VIT is a prestigious DMC with 25+ years crafting premium travel experiences across Italy, France, Belgium, and the Netherlands.We're members of elite networks, including Traveller Made, Signature, XO Private, and Internova.Our commitment to excellence has established us as a trusted...
-
Customer Service Specialist
17 ore fa
Lazio, Italia Adecco A tempo pienoAdecco Italia – Customer Service Specialist Contratto: Sostituzione maternità (Full Time)Benefit: Buoni pasto da €7,50Chi sei?Se il tuo superpotere è risolvere problemi con il sorriso, se ami trasformare ogni richiesta in un'esperienza positiva e credi che la parola "cliente" significhi relazione, allora questa è la tua missione!Cosa farai ogni...
-
Danish-Speaking Customer Service Specialist
1 settimana fa
Lazio, Italia Altro A tempo pienoA leading customer service provider is seeking a Customer Service Specialist fluent in Danish and English to join their team.This role involves providing exceptional support to clients via phone, email, and chat to enhance their experience with services.Ideal candidates will have a customer-centric mindset and a passion for technology.Relocation to Warsaw,...
-
Lazio, Italia Altro A tempo pienoContract Logistics Customer Service Specialist Get AI-powered advice on this job and more exclusive features.It's more than a jobAs a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers.By doing this with precision, you contribute not only to the success of your team but also to the daily...
-
Customer Service Specialist
7 giorni fa
Lazio, Italia Loro Piana A tempo pienoPosition All'interno del team Soft Accessories Textile, ricerchiamo una figura di Customer Support Specialist che supporti le attività operative e commerciali legate alla gestione dei rapporti con i clienti e alle attività a supporto del ciclo dell'ordine.La risorsa sarà responsabile dell'intero processo di assistenza al cliente, dalla consegna del...
-
Customer Service Specialist
3 giorni fa
Lazio, Italia Arag A tempo pienoJoin ARAG S.r.l. – A Global Leader in Precision Farming SolutionsARAG S.r.l. designs, manufactures, and supplies advanced components and systems for crop spraying, weed control, and crop protection, serving the Precision Farming sector.With a strong foundation in research, technological innovation, sustainability, and a people-centric approach, ARAG has...
