Facilities Manager

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.English VersionWhat this job involvesThe Facilities Manager will be the single point of contact on a site responsible for facilities management, assisting the Senior Facilities Manager or Regional Manager with the delivery of quality facility management services.This role will coordinate and manage tenant requirements and service delivery to ensure satisfaction.What is your day to day?• Represent the facilities management function on site and serve as a point of contact for the client for all inquiries• Develop and implement innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity by working closely with the rest of the Facility Management Team and the client• Oversee the appropriate monthly/quarterly/annual reporting for the client• Assist with the development and management of the facilities budgets for the buildings and grounds in your scope, by interfacing closely with the client representative• Manage the delivery of the facility services (both hard and soft) through in-house or outsourced teams• Ensure the smooth day-to-day operations, communications and needs of corporate tenant areas• Regularly review performance of internal and outsourced teams through KPI management and governanceDesired experience and technical skillsRequired• Minimum of 6 years industry experience in either the corporate environment, third party service provider or as a consultant• Strong organizational and management skills within matrixed organizations; oversight of both technical and administrative staff• Excellent verbal and written communication skills• Strong presentation skills• Proficient in MS Office and MS SharePoint• Computer proficiency in CMMS/Work Order systems• Supervise vendor performance during normal and off hours including weekends when necessary• Critical environment/lab experiencePreferred• Bachelor's Degree and experience in Facility Management or equivalent• Knowledge of life sciences industry, office and/or manufacturing facilities• Oversight of multiple facilities with varied functionsCosa comporta questo ruoloIl/La Facilities Manager sarà il punto di contatto unico sul sito responsabile della gestione delle facilities, assistendo il/la Senior Facilities Manager o Regional Manager nella fornitura di servizi di facility management di qualità.Questo ruolo coordinerà e gestirà i requisiti degli inquilini e la fornitura dei servizi per garantire la soddisfazione.Come si svolge la giornata lavorativa?• Rappresentare la funzione di facility management sul sito e fungere da punto di contatto per il cliente per tutte le richieste• Sviluppare e implementare programmi, processi e procedure innovative che riducano i costi operativi a breve e lungo termine e aumentino la produttività, collaborando strettamente con il resto del Team di Facility Management e con il cliente• Supervisionare la reportistica mensile/trimestrale/annuale appropriata per il cliente• Assistere nello sviluppo e nella gestione dei budget delle facilities per gli edifici e i terreni di competenza, interfacciandosi strettamente con il rappresentante del cliente• Gestire l'erogazione dei servizi di facility (sia hard che soft) attraverso team interni o in outsourcing• Garantire il regolare svolgimento delle operazioni quotidiane, comunicazioni e necessità delle aree tenant aziendali• Rivedere regolarmente le performance dei team interni e in outsourcing attraverso la gestione dei KPI e la governanceEsperienza e competenze tecniche desiderateRequisiti• Minimo 6 anni di esperienza nel settore in ambiente aziendale, come fornitore di servizi terzi o come consulente• Solide competenze organizzative e di gestione all'interno di organizzazioni matriciali; supervisione di personale sia tecnico che amministrativo• Eccellenti competenze di comunicazione verbale e scritta• Solide competenze di presentazione• Competenza in MS Office e MS SharePoint• Competenza informatica nei sistemi CMMS/Work Order• Supervisionare le performance dei fornitori durante l'orario normale e fuori orario, inclusi i weekend quando necessario• Esperienza in ambienti critici/laboratoriPreferibili• Laurea ed esperienza in Facility Management o equivalente• Conoscenza del settore life sciences, facilities per uffici e/o manifatturiere• Supervisione di multiple facilities con funzioni diverseLocation:On-site –Milano, ITAIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.We're interested in getting to know you and what you bring to the tableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.We take our responsibility to protect the personal information provided to us seriously.Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process.We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation.Please direct any other general recruiting inquiries to our Contact Us page >I want to work for JLL.