Service Delivery Coordinator

7 giorni fa

Lazio, Italia Altro A tempo pieno

TATA Consultancy Services, a company leader in the IT consultancy sector since ****, is searching a Service Delivery Coordinator to manage a team of Helpdesk Operators on 4 different client locations in the country.The ideal candidate is a motivated, well-organized individual, with previous experience in managing and coordinating their own team from remote.A deep understanding of prospecting and developing strong, interpersonal relationships with different stakeholders is a must.ResponsibilitiesCoordinating the delivery of Workplace Onsite Support (OSS) services of different Operators in different locations; Perform relevant Quality checks and work on improvements aspects together with the OSS and Warehouse; Regularly collaborate with SD Teams and Automation and Transformation Team to improve/maximize customer experience and satisfaction by driving value in service delivery; Understand anddrive future demands, act as an escalation point for the local Customer as a SPOC; RequiremetsPrevious Team Coordinating experience; Experience with Workplace Onsite Support (OSS) services and best practices; experience within the BFSI and IT Consulting industry; Excellent written and verbal communication skills in English and ItalianWhy choose TATA Consultancy Services?TCS is a company leader in the Consultancy Services sector, and our primary goal is to grow, offering stability and possibilities to all our employees.Our offer includes:multinational and dynamic work environmentpermanent contractcompetive offer and benefitsflexible and agile work environmentIf you are ambitious and ready to take up an Executive role in a IT global leading company, we look forward to receiving your application.by applying to this job, you authorize the processing of the personal data contained in your CV pursuant to Legislative Decree ******** and EU Regulation ******** (GDPR) for personnel selection purposes.For more information regarding TCS Privacy Notice: TCS iBegin#J-*****-Ljbffr

  • Channel Service Partner Manager

    1 settimana fa

    Lazio, Italia Imile Delivery A tempo pieno

    About iMileiMileis an E-Commerce logistics and last mile delivery specialist.At iMile, we don't just deliver parcels — we deliver trust, opportunities, and change.Born in Dubaiin ****, we've raced across the map — from the Middle East to South America , South Africa , Oceania , and now- Europe .We planted our flag in Italy just 2 years ago , and let's be...

  • Service Delivery Account Manager

    7 giorni fa

    Lazio, Italia Altro A tempo pieno

    Join to apply for theService Delivery Account Managerrole at Epson Europe B.V.OverviewThe Service Delivery Account Manager for Printing Solution is responsible for managing and overseeing the delivery of services to clients and securing Epson share of the market for key customer accounts.This role involves coordinating with various teams, ensuring that...

  • Service Delivery Manager

    2 ore fa

    Lazio, Italia Thales A tempo pieno

    Join to apply for theService Delivery Managerrole atThalesLocation: Roma, ItalyThales people architect identity management and data protection solutions at the heart of digital security.Business and governments rely on us to bring trust to the billions of digital interactions they have with people.Our technologies and services help banks exchange funds,...

  • Service Coordinator

    1 settimana fa

    Lazio, Italia Max Mara Fashion Group A tempo pieno

    Il Service Coordinator è responsabile di gestire le attività del dipartimento Service allinterno del Worldwide Press Office garantendo un servizio efficiente e puntuale.Attività principali del dipartimento Service :Ricevere organizzare e gestire delle copie di sfilata e campionario commercialeGarantire lefficienza dell'approvvigionamento e veicolazione...

  • Customer Service Coordinator

    2 giorni fa

    Lazio, Italia Adecco A tempo pieno

    Per azienda cliente leader italiano nei Servizi IT&Infrastracture per Consumer, Enterprise & Business ricerchiamo un/una Coordinator Customer Service – Lingua Francese La risorsa sarà inserita con il ruolo di Team Leader all'interno del dipartimento di Service Desk sul servizio Fatturazione Elettronica Francia.Principali attività: Monitorare l'andamento...

  • It Service Delivery Manager – Milano

    7 giorni fa

    Lazio, Italia Dils Srl A tempo pieno

    A leading financial services company is seeking a Junior Service Manager in Milan.The role involves assisting in service delivery management, monitoring performance metrics, and enhancing IT service quality.Candidates should possess a Bachelor's degree in a relevant field and 1-3 years of experience in IT support.Proficiency in Jira and good English skills...

  • Junior It Service Manager

    5 giorni fa

    Lazio, Italia Euronext A tempo pieno

    A leading financial services firm is seeking a Junior Service Manager to oversee IT service delivery in Milan or Rome.You will assist in managing client services, track performance metrics, and ensure continuous improvement.A bachelor's degree in IT or related fields with 1-3 years of experience in IT support is required.Strong communication skills,...

  • Service Delivery Manager

    6 giorni fa

    Lazio, Italia Altro A tempo pieno

    Una società leader nel settore IT, con sede a Bologna, sta cercando un Service Delivery Manager per coordinare progetti innovativi in ambito Artificial Intelligence e Automation.Il candidato ideale ha un diploma informatico e almeno 3 anni di esperienza, con conoscenza della metodologia Agile Scrum e ottima padronanza della lingua inglese.Offriamo un...

  • Media Services Coordinator: Content Delivery

    5 giorni fa

    Lazio, Italia Amazon A tempo pieno

    A leading global technology company is seeking a Media Services Coordinator to oversee the delivery of content to various stakeholders.This involves managing project requests, coordinating with internal teams, and consulting on technical specifications.Ideal candidates will have experience in project management and asset operations, along with expertise in...

  • Country Service Delivery Manager

    2 ore fa

    Lazio, Italia Dcs Italia - Synergie Group A tempo pieno

    Chi siamo Nell'ambito dello sviluppo diDCS Italia, filiale italiana del gruppoSynergie, società di servizi IT, siamo alla ricerca di un(a)Delivery Managerper guidare la performance operativa e contribuire attivamente alla crescita della nostra attività in Italia.Mansioni e responsabilità principaliGestire la relazione con il cliente e con il/la...