Lavori attuali relativi a Incident Manager - Torino - Idpp

  • Incident Manager

    2 giorni fa


    Torino, Italia Idpp A tempo pieno

    Role OverviewWe are looking for an Incident Manager with 2–3 years of experience in IT Service Management to join our operations team.The role involves managing and coordinating the resolution of major incidents, ensuring minimal business impact and maintaining service continuity.The ideal candidate will have a solid understanding of ITIL processes, strong...

  • Incident Manager

    2 settimane fa


    Torino, Italia idpp A tempo pieno

    Role Overview: We are looking for an Incident Manager with 2–3 years of experience in IT Service Management to join our operations team. The role involves managing and coordinating the resolution of major incidents, ensuring minimal business impact and maintaining service continuity. The ideal candidate will have a solid understanding of ITIL processes,...

  • Incident Manager

    3 giorni fa


    Torino, Italia idpp A tempo pieno

    Role Overview We are looking for an Incident Manager with 2–3 years of experience in IT Service Management to join our operations team. The role involves managing and coordinating the resolution of major incidents, ensuring minimal business impact and maintaining service continuity. The ideal candidate will have a solid understanding of ITIL processes,...

  • Incident manager

    2 giorni fa


    Torino, Italia Idpp A tempo pieno

    Role Overview: We are looking for an Incident Manager with 2–3 years of experience in IT Service Management to join our operations team. The role involves managing and coordinating the resolution of major incidents, ensuring minimal business impact and maintaining service continuity. The ideal candidate will have a solid understanding of ITIL processes,...


  • Torino, Italia Herzum Software S.R.L. Unipersonale A tempo pieno

    A leading IT consulting company is seeking an Incident Manager to join their team remotely.The role requires 2-3 years of experience in IT Service Management, solid understanding of ITIL processes, and strong communication skills.You will coordinate incident resolution to maintain service continuity and minimize business impact.The ideal candidate must be...

  • Incident Manager

    2 settimane fa


    Torino, Italia Q1 Technologies, Inc. A tempo pieno

    We are looking for anIncident Managerwith2–3 years of experiencein IT Service Management to join our operations team.The role involves managing and coordinating the resolution of major incidents, ensuring minimal business impact and maintaining service continuity.The ideal candidate will have a solid understanding of ITIL processes, strong communication...

  • Incident Response Lead

    2 settimane fa


    Torino, Italia Q1 Technologies, Inc. A tempo pieno

    A technology services company in Italy is seeking an experienced Incident Manager to coordinate the resolution of major incidents and ensure service continuity.The ideal candidate will have 2-3 years of relevant experience, a good grasp of ITIL processes, and strong communication skills.Responsibilities include managing incidents from detection to closure,...

  • Incident Manager

    3 giorni fa


    Torino, Italia idpp A tempo pieno

    A technology services company in Torino is looking for an experienced Incident Manager to manage and coordinate the resolution of incidents, ensuring minimal business impact. Ideal candidates should have 2–3 years of experience in IT Service Management, a solid understanding of ITIL processes, and excellent communication skills. This role requires the...

  • Incident Manager

    2 giorni fa


    Torino, Italia Idpp A tempo pieno

    A technology services company in Torino is looking for an experienced Incident Manager to manage and coordinate the resolution of incidents, ensuring minimal business impact.Ideal candidates should have 2–3 years of experience in IT Service Management, a solid understanding of ITIL processes, and excellent communication skills.This role requires the...

  • CYBER INCIDENT RESPONDER

    4 settimane fa


    Torino, Italia S2E | Business Technology Consultants A tempo pieno

    S2E è un'azienda italiana di consulenza in ambito Business Technology, all'avanguardia nell'innovazione tecnologica nei settori Fintech, Insurtech e Cybertech. Con oltre 400 collaboratori, sede principale a Milano e uffici a Roma, Lecce, Lussemburgo, riprogetta, personalizza e sviluppa soluzioni digitali per il business delle imprese che operano in...

Incident Manager

2 settimane fa


Torino, Italia Idpp A tempo pieno

Role Overview: We are looking for an Incident Manager with 2–3 years of experience in IT Service Management to join our operations team.The role involves managing and coordinating the resolution of major incidents, ensuring minimal business impact and maintaining service continuity.The ideal candidate will have a solid understanding of ITIL processes, strong communication skills, and the ability to work under pressure.Key Responsibilities: Manage and coordinate the resolution of incidents from detection to closure.Act as the primary point of contact for incident escalation and communication.Ensure timely restoration of services in line with SLAs and governance standards.Document incident details, timelines, and actions taken in ITSM tools.Facilitate post-incident reviews and contribute to root cause analysis (RCA).Collaborate with Problem Management and Change Management teams to prevent recurrence.Support continuous improvement of incident management processes .Required Skills & Qualifications: 2–3 years of experience in Incident Management or IT Service Operations.Good understanding of ITIL framework and service management principles.Strong communication and stakeholder management skills.Ability to work effectively under pressure and manage multiple priorities.Experience with ITSM tools (e.g., Service Now, Remedy).Preferred Qualifications:ITIL v4 Foundation Certification.Exposure to major incident handling in enterprise environments.Soft Skills:Analytical and problem-solving mindset.Ability to remain calm and decisive during critical situations.Team-oriented with strong collaboration skills.