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Sales Order Coordinator, Licensing Distribution Operations...
8 ore fa
Descrizione dell'offerta di lavoro Sales Order Coordinator, Licensing Distribution OperationsAs Sales Order Coordinator for the Studio Content Services group at Amazon MGM Studios, this individual will be responsible for researching, ordering, tracking and facilitating deliveries across all genres of content for 3rd party distribution to Digital Retailers and broadcasters.Studio Content Services is also engaged in driving and supporting innovation for Amazon for AI-enabled transformation of the media supply chain.Key job responsibilitiesWork with Sales, Marketing and Tech to provide metadata, artwork and promotional materials to clientsReview delivery requests against contractual terms, i.e., licensed titles, license period, and technical requirementsResearch asset availability for current and library content and maintain and update internal trackersConfirm material availability and costs on a title-by-title basisAnticipate and respond to servicing inquiries for assigned territoriesTrack license periods and follow-up for delivery requests in anticipation of license start dateLiaise with labs on client onboarding and encoding requirements in conjunction with Onboarding ManagerDetermine appropriate source elements for creating client video material (tape and / or files)Order materials from post-production labs via MSS, create Work Order and SAP POs, as necessary.Coordinate and create necessary language versions, laybacks / conforms, or material fixes through multiple vendors, if necessaryReview delivery requests against technical requirements and specs to ensure accuracyAdvise licensees, contracts group, and sales personnel on the delivery status of materialsCoordinate tracking, repair, and replacement of any rejected materialsCoordinate with labs for review of masters and fixesAnalyze quality control reports and coordinate with technical specialists to determine appropriate solutionsProactively update and maintain spreadsheet grids and / or databases with status updates, POs, rejections, deliveries, etc.Alert Finance team to material rebill costs and ensure invoices are processed in a timely mannerProvide back up coverage for other team members during their time offImplement and enhance internal AI solutions to automate workflow and processesBasic QualificationsExperience with MS Office Professional Suite and excellent working knowledge of MS Excel2+ years of customer service, project management, asset operations or post-delivery preferredWorking knowledge of 4K, HD, and various video and audio file formatsExcellent prioritization and time management skills; strong written and verbal English communication skillsSelf-motivated team playerSAP knowledge preferredPreferred QualificationsExperience with episodic and film workflowsBA / BS degree preferredExperience in post-production and digital and physical asset researchExperience working with Sales, Marketing, Legal, Digital Retailers and broadcastersInternational media asset management experienceSAP experienceExperience leveraging and improving internal toolsAbility to thrive while working independently while being able to contribute successfully to cross-functional teamsGood sense of humorAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-*****-Ljbffr
