Hvacr Service Operation Team Leader
2 settimane fa
What you will doResponsible for the provision of high-quality service support to customers by leading the day-to-day activities of a team of technicians.How you will do itEnsure the delivery of best-in-class customer support (service level delivery, preventive maintenance, product solutions, customer and sales organization relationship, laboratory services and parts inventories) through effective resource planning and deployment and field administration.Responsible for leading field service technicians across Central-South Italy to ensure best in class customer experienceChampion a thorough understanding of customers, their businesses and the processes and instruments used in meeting their business goalsSet objectives for service technicians, carrying out regular reviews, coaching staff and ensuring that adequate training and development is providedDrive talent development through active supportDevelop and maintain ongoing communication with Service leader and peers to understand and manage resource availability/limitationsPartner actively with direct manager and other service delivery leaders to ensure that resources are deployed consistently with defined obligations with customersMonitor field service work and vacation planning, ensure that internal processes are followedReports competitors and trends central to the growth strategy for the service businessKPI Operations; drive the team to operational excellence.What we look forMinimum 6 years successful field service experience in HVAC systems: repairs, on-site maintenanceBachelor's degree or equivalent in engineeringPrevious successful experience in a supervisory / team leader role with team building skillsProven interpersonal, team, strategic thinking and analytical skillsAssertive personality with a strong bias for action, results orientated, innovative, tackling tough problems with firm deadlinesFluent in Italian, with a very good knowledge of English reading, writing and presentation skillsSales acumen, hands on, can-do mindsetProficient in Excel, Word, Notes.Location: RomeOur benefitsWe offer an exciting and challenging position with great personal freedom and professional responsibility.Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction.In addition, we offer outstanding career development opportunities that will stretch your abilities and channel your talents.If you are interested to learn more about this exciting opportunity then please apply directly to the role through the web page.If your application is selected, our central talent acquisition team will inform you to arrange a telephone interview.Who we areJohnson Controls is a global diversified technology and multi industrial leader, serving a wide range of customers in more than 150 countries.Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities.Our commitment to sustainability dates back to our roots in ****, with the invention of the first electric room thermostat.We are committed to helping our customers win and creating greater value for all of our stakeholders, through strategic focus on our buildings and energy growth platforms.
-
Hvacr Service Operation Team Leader
16 ore fa
Lazio, Italia Johnson Controls A tempo pienoHVACR Service Operation Team Leader – Central & South Italy – Johnson ControlsWhat You Will DoResponsible for the provision of high-quality service support to customers by leading the day-to-day activities of a team of technicians.How You Will Do ItEnsure the delivery of best-in-class customer support (service level delivery, preventive maintenance,...
-
Hvacr Service Operation Team Leader
8 ore fa
Lazio, Italia Johnson Controls A tempo pienoWhat you will doResponsible for the provision of high-quality service support to customers by leading the day-to-day activities of a team of technicians.How you will do itEnsure the delivery of best-in-class customer support(service level delivery, preventive maintenance, product solutions, customer and sales organization relationship, laboratory services...
-
Hvacr Service Operation Team Leader Central
7 giorni fa
Lazio, Italia Johnson Controls A tempo pienoWhat you will doResponsible for the provision of high-quality service support to customers by leading the day-to-day activities of a team of technicians.How you will do itEnsure the delivery of best-in-class customer support (service level delivery preventive maintenance product solutions customer and sales organization relationship laboratory services and...
-
Service Revamping Manager Settore Hvacr
2 settimane fa
Lazio, Italia Lg Consulting & Innovation A tempo pienoTitolo Posizione: Service revamping Manager settore termotecnico HVACR Azienda in espansione sita a Verona, operante nel settore termotecnico, ricerca un Service Revamping Manager.Scopo della posizione: La risorsa si occuperà di gestire le richieste di intervento su impianti termotecnici esistenti (civili e/o industriali), per i quali sarà incaricato di:·...
-
Team Leader Operation
1 settimana fa
Lazio, Italia Altro A tempo pienoCustomer Service and SupportLocation: Apulia, ItalyJob Title: Team Leader OperationJob DescriptionThe Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates.This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Concentrix is recruiting an...
-
Lazio, Italia Anton Paar Italia A tempo pienoUn'azienda di strumenti di laboratorio con sede a Torino è alla ricerca di un Service Team Leader per gestire le attività operative del team e garantire un servizio di alta qualità.Il candidato ideale avrà almeno 5 anni di esperienza come Field Service Engineer e solide capacità di leadership.Offriamo un ambiente di lavoro stimolante, formazione...
-
Service Team Leader
5 giorni fa
Lazio, Italia Altro A tempo pienoResponsabilità Anton Paar sviluppa, produce e distribuisce strumenti di laboratorio ad alta precisione e offre soluzioni di automazione e robotica su misura.Il Service Team Leader si occupa della gestione operativa delle attività del team per le linee di prodotto Anton Paar afferenti alla caratterizzazione dei materiali.Pianificazione delle agende di...
-
Team Leader Customer Service Automotive...
2 settimane fa
Lazio, Italia Lavoropiu Spa A tempo pienoTeam Leader Customer Service AutomotiveLavoropiù, Filiale di Agrate Brianza, Ricerca per importante azienda che offre servizi di Customer Service a Aziende Clienti la figura di :Coordinamento del team di Customer ServiceDefinizione dei turni di lavoroDefinizione e valutazione dei KPIOnboardingRequisiti :Esperienza pregressa in mansioni similari di almeno 3...
-
Customer Service Team Leader
1 settimana fa
Lazio, Italia Adecco A tempo pienoPer azienda cliente leader italiano nei Servizi IT&Infrastracture per Consumer, Enterprise & Business ricerchiamo un/una Team Leader Service Desk - Lingua Francese La risorsa sara inserita con il ruolo di Team Leader all'interno del dipartimento di Service Desk sul servizio Fatturazione Elettronica Francia.Requisiti: Studi e/o competenze amministrative e...
-
Customer Service Team Leader
5 giorni fa
Lazio, Italia Adecco Italia A tempo pienoInformazioni sul LavoroFunzione:Responsabile Customer ServiceCategoria:Marketing / Comunicazione / Media / GiornalismoLuogo di lavoro:Italia, ItaliaPer azienda cliente leader italiano nei Servizi IT&Infrastracture per Consumer, Enterprise & Business ricerchiamo un/una Team Leader Service Desk - Lingua Francese La risorsa sarà inserita con il ruolo di Team...
