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Localization Project Manager, Enterprise Accounts
10 ore fa
About Translated Translated is where technology and humanity meet to create global understanding.Founded in **** by a linguist and a computer scientist, we are on a mission to allow everyone to understand and be understood in their own language.We envision a world where people from different cultures can communicate seamlessly, with unprecedented access to knowledge, cultural exchange, and business opportunities.We combine a network of over 500,000 vetted, native-speaking language professionals with a unique translation AI, Lara, capable of recognizing its limits and explaining its choices.Through an ecosystem of AI-powered translation tools (Matecat, Matesub, Matedub, TranslationOS, Lara Translate), we support more than 400,000 clients in 200 languages, helping people and organizations connect across cultures.Everything we build reflects a simple principle: technology should amplify human potential, not replace it.Whether through a marketing campaign, an event, or a new process, every project at Translated contributes to a larger purpose: bringing people closer together through understanding.At Translated, you'll join an international, collaborative environment where curiosity, creativity, and excellence are valued as much as results.We believe in humans.We are looking for an experienced Localization Project Manager.We are seeking a Project Manager for our Enterprise clients who will manage translation projects, work with translators and directly with our top clients in the digital space.We are offering an in-house position, in our offices in Rome.As a Project Manager, you will oversee service delivery for one or more clients, ensuring satisfaction across the full spectrum of services.You will manage projects, coordinate production, and anticipate client needs while serving as the main project management contact in your time zone.Additionally, you will coordinate the team of Project Managers working on the accounts assigned to you, providing guidance to maintain efficiency, scalability, and profitability.Headquarters: Rome, Italy.Key responsibilitiesCreate and manage projects for all service types based on agreed-upon processes, ensuring they are delivered on time, with the expected level of quality, and within budget.Manage and oversee the entire service offering for assigned clients, ensuring high-quality deliverables and on-time delivery (OTD).Coordinate the team of Project Managers for assigned clients, ensuring they implement agreed-upon processes to guarantee efficiency, scalability, and profitability for the company.Directly manage complex and/or strategic projects during onboarding, launches, and throughout the collaboration with clients.Serve as the primary PjM point of contact with clients in your time zone, attending meetings and presenting production data and improvement plans during business reviews.Anticipate client needs and proactively address any issues or concerns to maintain a high level of client satisfaction.This position may include working on holidays and/or weekends if necessary.Requirements5+ years of previous experience in Localization and Project ManagementDemonstrated history of being a self-driven, motivated, and outcome-oriented professional who actively seeks ownership and accountability.Comfortable navigating in an environment with ambiguity and fluidity.Exhibits excellent communication skills, both written and verbal, delivering information in a concise, fact-based, and informative manner.Capable of simplifying complex information.Boasts outstanding organizational skills, excelling in prioritization and managing competing demands.Enthusiastic about achieving excellence and maintaining a sharp focus on detail.Proven localization and internationalization knowledge, including proficiency in localization processes and technology.Thrives in a highly collaborative work environment, contributing to a culture of teamwork and shared success.Preferred experience in people management.Benefits and PerksTranslated is hosted at Pi Campus, a working environment immersed in nature where 5 luxury villas have been converted into functional offices to foster talent growth.Pi Campus is also a venture firm created by Translated to reinvest part of its profits into promising AI startups.Diversity Statement: At Translated, we proudly embrace and celebrate each individual's unique qualities to our team, regardless of race, sexual orientation, gender identity, or any other differences.As an inclusive and equal-opportunity employer, we are committed to cultivating an environment where everyone feels welcome, valued, and supported to achieve their full potential.Learn more about our company: Privacy Policy#J-*****-Ljbffr
