Italian Speaking Customer Service For Energy Company
1 giorno fa
Italian Speaking Customer Service for Energy Company - Work remote In Greece1 week ago Be among the first 25 applicantsMercier Consultancy MD provided pay rangeThis range is provided by Mercier Consultancy MD.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeMercier Consultancy MD is thrilled to offer a fantastic opportunity for Italian Speaking Customer Service Representatives for a leading Energy Company.This remote position, based in Greece, is perfect for individuals who are passionate about renewable energy and customer service.You will play a pivotal role in assisting customers with their inquiries while providing comprehensive support in Italian.Key ResponsibilitiesHandle customer inquiries regarding energy services, billing, and account management via phone, email, and chat in ItalianProvide detailed information about energy plans, pricing options, and sustainability initiativesAssist customers with account setup, service modifications, and troubleshooting issuesResolve customer complaints and inquiries efficiently, ensuring a positive experienceDocument all customer interactions in the CRM system for accurate record-keepingCollaborate with internal teams to improve service delivery and enhance customer satisfactionStay informed about industry trends and updates in the energy sector to provide relevant assistanceRequirementsFluency in Italian (both written and spoken) is essential; knowledge of English is a plusPrevious experience in customer service, preferably in the energy or utilities sectorStrong communication skills with a customer-oriented mindsetAbility to troubleshoot and resolve issues effectively with patienceExcellent organizational skills and the ability to manage multiple inquiries in a remote settingProficiency in using CRM software and other digital communication toolsMust have a reliable internet connection and a suitable workspace for remote workBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..Seniority levelEntry levelEmployment typeFull-timeJob functionCustomer ServiceIndustriesIT Services and IT Consulting#J-*****-Ljbffr
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Lazio, Italia Altro A tempo pienoA consultancy firm is looking for Italian Speaking Customer Service Representatives to assist customers for a leading Energy Company.This remote position offers a competitive monthly salary and additional bonuses.You will handle inquiries about energy services, provide information on plans, and resolve customer issues.Candidates should be fluent in Italian,...
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Italian-Speaking Customer Service Advisor...
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