Customer Operations Agent – After Sales
2 settimane fa
e-work spa ricerca una figura di Customer Operations Agent per una realtà innovativa che opera nei servizi alle imprese e nella gestione dei benefit aziendali.Un ambiente dinamico, digitale e orientato alla qualità del servizio, dove il cliente è davvero al centro.Attività principali Gestione completa delle richieste dei clienti (customer service / post-vendita) Validazione contratti e configurazione clienti sui sistemi interni Welcome call e webinar per l'onboarding dei nuovi clienti Caricamento e verifica ordini, controlli su resi e fatturazione elettronica Gestione dei bonus previsti contrattualmente Monitoraggio SLA e supporto al miglioramento della customer experience Rispetto delle procedure di qualità, GDPR, ISO***** e norme di sicurezza Requisiti Esperienza in customer service, post-vendita, back office o ruoli operativi Buone capacità organizzative e attenzione al dettaglio Ottima comunicazione con clienti interni ed esterni Conoscenza degli strumenti digitali e dei principali applicativi office Attitudine al problem solving e gestione delle priorità Orientamento al cliente e alla qualità del servizio Si offre : Contratto da dicembre **** al 31 agosto ****.Orario full time dal lunedì al venerdì, 9:*****:00 (pausa 13:*****:00).RAL ****** euro + buoni pasto da 10 euro/giorno.Inquadramento 5 livello CCNL Pubblici Esercizi e Turismo.Presenza iniziale in sede; dopo la formazione possibilità di 1-2 giorni a settimana di smart working.Luogo di lavoro: Milano (zona San Siro) #workingtogether L'offerta di lavoro si intende rivolta all'uno e all'altro sesso in ottemperanza al D.Lgs.********.I candidati sono invitati a leggere l'informativa privacy ai sensi del GDPR - Regolamento UE ******** - all'indirizzo web: Settore: Altro Ruolo: Customer Service Tipo di occupazione: Contratto a tempo determinato Inquadramento: Impiegato
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Milano, Italia Artemest S.r.l. A tempo pienoWe are looking for an organized and customer-focused After-Sales & Customer Relationship Associate to join our growing international team. In this role, you will serve as the primary point of contact for our clients, delivering personalized and high-level service. You will take ownership of the entire after-sales process, ensuring accuracy, efficiency, and...
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After-Sales & Customer Relationship Associate...
1 settimana fa
Milano, Italia Artemest S.R.L. A tempo pienoWe are looking for an organized and customer-focused After-Sales & Customer Relationship Associate to join our growing international team.In this role, you will serve as the primary point of contact for our clients, delivering personalized and high-level service.You will take ownership of the entire after-sales process, ensuring accuracy, efficiency, and...
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Strategic consulting Associate
2 settimane fa
Milano, Italia Customer Analytics Italia A tempo pienoCompany Overview We are a boutique consulting firm specialized in Customer Operations and Sales, dedicated to helping organizations increase performance, optimize efficiency, and enhance effectiveness. With a deep understanding of best practices acquired through our work in over 400 companies worldwide, we offer rapid diagnostic capabilities and customized...
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Strategic Consulting Associate
1 settimana fa
Milano, Italia Customer Analytics Italia A tempo pienoCompany OverviewWe are a boutique consulting firm specialized in Customer Operations and Sales, dedicated to helping organizations increase performance, optimize efficiency, and enhance effectiveness.With a deep understanding of best practices acquired through our work in over 400 companies worldwide, we offer rapid diagnostic capabilities and customized...
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Strategic Consulting Associate
1 giorno fa
Milano, Italia Customer Analytics Italia A tempo pienoCompany OverviewWe are a boutique consulting firm specialized in Customer Operations and Sales, dedicated to helping organizations increase performance, optimize efficiency, and enhance effectiveness. With a deep understanding of best practices acquired through our work in over 400 companies worldwide, we offer rapid diagnostic capabilities and customized...
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Sales Assistant...
1 giorno fa
Milano, Italia Agent Provocateur A tempo pienoFounded in **** deep in London Soho's underbelly, Agent Provocateur carved out a notorious anti-establishment narrative inspired by its punk roots and became renowned for not being afraid to shake things up.Today, Agent Provocateur is an iconic global brand, known for our provocative attitude, exceptional design, exquisite fabrics and our playfulness.Our...
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Sales Assistant
1 giorno fa
Milano, Italia Agent Provocateur A tempo pienoFounded in 1994 deep in London Soho's underbelly, Agent Provocateur carved out a notorious anti-establishment narrative inspired by its punk roots and became renowned for not being afraid to shake things up. Today, Agent Provocateur is an iconic global brand, known for our provocative attitude, exceptional design, exquisite fabrics and our playfulness.Our...
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Sales Assistant
4 giorni fa
Milano, Italia Agent Provocateur A tempo pienoFounded in 1994 deep in London Soho’s underbelly, Agent Provocateur carved out a notorious anti-establishment narrative inspired by its punk roots and became renowned for not being afraid to shake things up. Today, Agent Provocateur is an iconic global brand, known for our provocative attitude, exceptional design, exquisite fabrics and our playfulness. Our...
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Sales Assistant
3 giorni fa
Milano, Italia Agent Provocateur A tempo pienoFounded in 1994 deep in London Soho's underbelly, Agent Provocateur carved out a notorious anti-establishment narrative inspired by its punk roots and became renowned for not being afraid to shake things up. Today, Agent Provocateur is an iconic global brand, known for our provocative attitude, exceptional design, exquisite fabrics and our playfulness. Our...
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Sales assistant
2 giorni fa
Milano, Italia Agent Provocateur A tempo pienoFounded in 1994 deep in London Soho’s underbelly, Agent Provocateur carved out a notorious anti-establishment narrative inspired by its punk roots and became renowned for not being afraid to shake things up. Today, Agent Provocateur is an iconic global brand, known for our provocative attitude, exceptional design, exquisite fabrics and our playfulness....
