After-Sales & Customer Relationship Associate
2 settimane fa
We are looking for an organized and customer-focused After-Sales & Customer Relationship Associate to join our growing international team. In this role, you will serve as the primary point of contact for our clients, delivering personalized and high-level service. You will take ownership of the entire after-sales process, ensuring accuracy, efficiency, and tailored support across both routine operations and unexpected situations.This is a unique opportunity to join a dynamic, international environment in the luxury sector, and to develop cross-functional expertise in customer relationship management and operations.What will be your key responsibilities?- Serve as the primary point of contact for customers, overseeing inquiries and requests with accuracy and a personal touch to ensure a tailored, luxury-level experience.- Take ownership of complex after-sales cases, managing and resolving issues arising after shipment, whether during transit, customs clearance, delivery, or following delivery when clients require further assistance.- Build and nurture strong relationships with valued customers, proactively engaging to enhance their experience and strengthen long-term loyalty.- Collaborate closely with suppliers and artisans, recommending effective solutions that balance client needs with company objectives.- Coordinate cross-functionally with internal teams (Logistics, Order Management, Marketplace, IT) to ensure seamless execution of after-sales activities.- Identify recurring challenges and propose process improvements, contributing insights that help optimize operations and support business development initiatives.#J-*****-Ljbffr
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After-Sales & Customer Relationship Associate
2 settimane fa
Milano, Italia Artemest S.r.l. A tempo pienoWe are looking for an organized and customer-focused After-Sales & Customer Relationship Associate to join our growing international team. In this role, you will serve as the primary point of contact for our clients, delivering personalized and high-level service. You will take ownership of the entire after-sales process, ensuring accuracy, efficiency, and...
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After-Sales & Customer Relationship Associate
6 giorni fa
Milano, Italia Artemest S.r.l. A tempo pienoWe are looking for an organized and customer-focused After-Sales & Customer Relationship Associate to join our growing international team. In this role, you will serve as the primary point of contact for our clients, delivering personalized and high-level service. You will take ownership of the entire after-sales process, ensuring accuracy, efficiency, and...
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Order Management
5 giorni fa
Milano, Italia Industria Del Legno E Dei Mobili A tempo pienoTo strengthen its team, Artemest is looking for a motivated, organized, and proactive Order Management & Customer Relationship Associate with professional proficiency in English.This role focuses on managing the full order lifecycle, coordinating with our network of Italian artisans, and providing high-level support and guidance to both customers and...
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Order Management
1 settimana fa
Milano, Italia Artemest S.r.l. A tempo pienoTo strengthen its team, Artemest is looking for a motivated, organized, and proactiveOrder Management & Customer Relationship Associate with professional proficiency in English. This role focuses on managing the full order lifecycle, coordinating with our network of Italian artisans, and providing high-level support and guidance to both customers and...
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Order Management
6 giorni fa
Milano, Italia Artemest S.r.l. A tempo pienoTo strengthen its team, Artemest is looking for a motivated, organized, and proactiveOrder Management & Customer Relationship Associate with professional proficiency in English. This role focuses on managing the full order lifecycle, coordinating with our network of Italian artisans, and providing high-level support and guidance to both customers and...
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Order Management
2 settimane fa
Milano, Italia Artemest S.r.l. A tempo pienoTo strengthen its team, Artemest is looking for a motivated, organized, and proactiveOrder Management & Customer Relationship Associatewith professional proficiency in English. This role focuses on managing the full order lifecycle, coordinating with our network of Italian artisans, and providing high-level support and guidance to both customers and...
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Post-Sales & Customer Relationship Intern
6 giorni fa
Milano, Italia Artemest A tempo pienoArtemest is a company specialized in Italian craftsmanship and contemporary design with over 1,000 of Italy's finest artisans and brands. With offices in Milan, London, Dubai, Miami, and New York, Artemest serves private clients, interior designers, and large-scale development projects across the globe. Founded in **** by the shared vision of CEO Marco...
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Customer Success Associate
1 settimana fa
Milano, Italia Artemest A tempo pienoArtemest is a company specialized in Italian craftsmanship and contemporary design with over 1,000 of Italy's finest artisans and brands.With offices in Milan, London, Dubai, Miami, and New York, Artemest serves private clients, interior designers, and large-scale development projects across the globe.Founded in **** by the shared vision of CEO Marco...
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Sales Associate
2 settimane fa
Milano, Italia Versace A tempo pienoWHAT YOU WILL DO The Sales Associate will join our team reporting to the Store Manager. You will build relationship with customers and maximize sales opportunity, whilst maintaining store standards in terms of image, product and operations, and delivering the Versace customer experience. Business Development & Client Management Partner with management team...
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Service & After Sales Specialist
1 settimana fa
Milano, Italia Samsung Electronics A tempo pieno**Résumé du poste** **Rôle et Responsabilités** **Key Responsibilities**: - Manage the national Service & After Sales network. - Train and certify national Service partners according to the Company’s Service and After Sales strategy. - Ensure that national Service and After Sales networks performs accordingly to the required standards (quality,...
