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Solutions Account Manager
2 settimane fa
EUR ***************** giorni fa We're looking for aSolutions Account Managerwith a strong technical background to work at the intersection oftechnology, customers, and revenue .This role is ideal for someone who started their career as asoftware engineer, technical PM, or solutions-oriented professional , and later moved closer to customers and business impact.You'll work withenterprise clients , engaging directly withCTOs, Heads of Engineering, and VP-level stakeholders , supporting bothaccount growthandnew customer acquisition , in close collaboration with SDRs and the Solutions Engineering team.The role is based inMilan , with ahybrid setup (usually 3 days per week on-site, but it can be more flexible) .The budget for this role is up to€65,000+ company car and other benefits.This isnota classic sales role andnota pure customer success position: you'll own commercial outcomes, always through a strong technical and consultative approach.ResponsibilitiesCustomer & Account OwnershipAct as atrusted technical and commercial partnerfor enterprise customersManage and grow existing accounts throughupselling and expansion initiativescustomers in evolving their architecture and platform usage in line with business needsNew Business & GrowthTake ownership ofqualified inbound leads and warm opportunitiesContribute toopening new enterprise accounts , working alongside SDRs and Solutions EngineersParticipate inindustry events, conferences, and meetupsto build relationships and identify new opportunitiesTechnical & Strategic EngagementLead high-level conversations aroundcloud-native architectures, microservices, PaaS, and platform engineeringTranslate complex technical requirements intoclear value propositionsWork closely with Sales, Solutions, and Product teams to ensure alignment between customer needs and platform capabilitiesRequirementsPrevious experience as asoftware engineer, technical PM, solutions engineer, or similarExperience incustomer-facing roleswithin B2B tech companies (SaaS, platform, cloud, DevOps, PaaS)Proven ability to engage withsenior technical stakeholdersin complex, enterprise environmentsSkills & MindsetStrong understanding of modern software architecturesCommercial mindset: comfortable discussingvalue, scope, and commercial topicsAbility to balance long-term relationships withownership of business outcomesClear, structured communication, especially on complex technical topicsComfortable working in a collaborative and pragmatic environmentWhat this role is notNot cold calling or pure outbound salesNot a support-only or post-sales customer success roleNot a junior or execution-only positionYou will be expected toown outcomes , not just activities.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionSales and Business Development#J-*****-Ljbffr
