Logistics specialist
14 ore fa
Job SummaryThe Logistics Specialist is responsible for end-to-end customer order management, ensuring seamless coordination between sales, logistics, carriers, and customers. The role focuses on order accuracy, delivery execution, claims and returns management, Proof of Delivery (POD) compliance, and proactive customer communication to ensure high service levels and zero backlog of unresolved orders.Key Responsibilities1. Customer Order Management• Manage the complete order-to-delivery cycle, including:o Truck calculation and optimal carrier selectiono Carrier assignment and delivery schedulingo Delivery Note (DN) creationo Handling returns due to order rejectiono Receipt and confirmation of delivered goods• Ensure timely processing of all customer orders in compliance with company policies and service-level agreements (SLAs).2. Problem Solving & Customer Communication• Maintain constant and proactive communication with customers regarding order status, delivery timelines, and potential issues.Respond promptly to customer inquiries and concerns.Identify and resolve issues before they escalate into complaints.Work cross-functionally with logistics, warehouse, finance, and sales teams to ensure customer satisfaction3. Claims and Sales Return Management• Ensure complete and timely follow-up of customer claims and sales return processes on a monthly basis.Coordinate with internal stakeholders to close claims without variances.Maintain accurate documentation and tracking for all claims and returns.4. Proof of Delivery (POD) Management• Guarantee the compliance in collecting POD copies• Maintain organized records for audit and customer reference purposes.5. Order Accuracy and Speed• Ensure high accuracy and efficiency in:o Order entryo Stock dispatch coordinationo Shipment instructionso Invoicing and documentation• Minimize errors that could lead to delays, rework, or customer dissatisfaction.6. Order Status Reporting• Provide weekly order status updates to internal teams and customers, including:o Delivery date changeso Quantity adjustmentso Order cancellations• Actively monitor open orders to prevent backlog and ensure timely fulfillment.Qualifications & SkillsEducation:• Bachelor's degree in Business Administration, Supply Chain, Logistics, or a related field (preferred).Experience:• 2–4 years of experience in sales administration, order management, logistics coordination, or customer operations.Skills & Competencies:Strong organizational and multitasking skillsExcellent communication and customer service abilitiesProblem-solving and proactive decision-making mindsetHigh attention to detail and accuracyAbility to work under pressure and meet deadlinesProficiency in ERP systems, MS Excel, and order management tools
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Logistics specialist
14 ore fa
Milan, Italia Altro A tempo pienoOverviewJoin to apply for theLogistics Specialist - Italyrole atSungrow Europe.Your missionHey There And Welcome To Your New Opportunity With Us. Being a Logistics Specialist Is An Exciting Task, Since You Are The Superhero Our Clients Need. You Know What Setup Of Our Solutions Will Satisfy Their Needs, Therefore, These Here Are Your Most Important...
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Logistics specialist
5 giorni fa
Milan, Italia TCL Electronics Europe A tempo pienoJob SummaryThe Logistics Specialist is responsible for end-to-end customer order management, ensuring seamless coordination between sales, logistics, carriers, and customers. The role focuses on order accuracy, delivery execution, claims and returns management, Proof of Delivery (POD) compliance, and proactive customer communication to ensure high service...
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Logistics Specialist
14 ore fa
Milan, Italia TCL Electronics Europe A tempo pienoJob SummaryThe Logistics Specialist is responsible for end-to-end customer order management, ensuring seamless coordination between sales, logistics, carriers, and customers. The role focuses on order accuracy, delivery execution, claims and returns management, Proof of Delivery (POD) compliance, and proactive customer communication to ensure high service...
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Logistics Specialist
5 ore fa
Milan, Italia TCL Electronics Europe A tempo pienoJob SummaryThe Logistics Specialist is responsible for end-to-end customer order management, ensuring seamless coordination between sales, logistics, carriers, and customers. The role focuses on order accuracy, delivery execution, claims and returns management, Proof of Delivery (POD) compliance, and proactive customer communication to ensure high service...
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Logistics specialist
14 ore fa
Milan, Italia TCL Electronics Europe A tempo pienoJob SummaryThe Logistics Specialist is responsible for end-to-end customer order management, ensuring seamless coordination between sales, logistics, carriers, and customers. The role focuses on order accuracy, delivery execution, claims and returns management, Proof of Delivery (POD) compliance, and proactive customer communication to ensure high service...
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Contract Logistics Quality
2 settimane fa
Milan, Italia Manpower ON SITE CENTRO NORD A tempo pienoUn'agenzia per il lavoro a Mantova cerca un Contract Logistics Quality Specialist per monitorare i processi di inventario e garantire un flusso merci di qualità. Tra le responsabilità ci sono analisi dei processi di movimentazione, gestione di reclami e creazione di report. Si richiedono 2-5 anni di esperienza in contesti multinazionali, laurea STEM e...
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Logistics & Shipping Specialist – Industrial (Milano)
2 settimane fa
Milan, Italia MEOGROUP Italia A tempo pienoUn'azienda di consulenza ingegneristica sta cercando un Logistics & Shipping Specialist a Milano per gestire flussi logistici in progetti industriali. Il candidato dovrà occuparsi di spedizioni nazionali e internazionali, supportare la fatturazione e pianificare carichi, con una interessante prospettiva di crescita in un contesto dinamico. Richiesta...
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Contract Logistics Quality Specialist
2 settimane fa
Milan, Italia Manpower ON SITE CENTRO NORD A tempo pienoContract Logistics Quality SpecialistLa figura di Quality Specialist lavorerà presso un magazzino logistico di Mantova, all’interno del team Customer Service. Il ruolo prevede il monitoraggio dei processi di inventario e la collaborazione con Operations per garantire un flusso merci efficiente e conforme agli standard qualitativi.Responsabilità...
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Stage Logistics Analyst: Flussi, Costi e Excel
1 settimana fa
Milan, Italia Altro A tempo pienoUn'azienda leader nel marketing operativo cerca un Logistics Assistant da inserire in Stage. Il candidato ideale avrà una laurea in economia, logistica o ingegneria gestionale, e dovrà gestire attività logistiche e software di magazzino. È richiesta una buona conoscenza dell'inglese e competenze in Excel. Il ruolo prevede un affiancamento costante al...
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Milan, Italia Altro A tempo pienoOverviewLogistics Specialist- People with Disability (PWD) role at Amazon Web Services (AWS).AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We keep the cloud running and support data centers with servers, storage, networking, power, and cooling equipment to ensure continual access to...
