Client Service

5 giorni fa

Italia ' N2S Italia Ltd. A tempo pieno

Position Job Title: Client Service & Operations Assistant Manager Start Date: flexible but ideally from January/February Employer: N2S Italia Ltd Type of Contract: Full-Time Base Salary per Annum & Bonus: to be discussed, depending on experience Annual Leave Entitlement: 20 Working Days (Plus Bank Holidays) Probation Period: 3 months Working place: working from home / remote Working days: 1st April to 31st October - Monday to Friday + Weekend on call 1st to 31st March: 5 days/week 1st November to 28th February: 3 days/week TASKS: Customer Care and Travel Quality Management (April to October)● Welcoming clients on arrival day and being available for any assistance throughout their stay. ● Staying in constant contact with VIP clients, providing daily updates and essential travel information. ● Ensure all clients requests whilst on the ground get actioned in a timely manner, checking with suppliers for changes' availability and arrange seamless coordination. ● Rapid problem solving when inconvenience occur on the ground ● Ensuring all ground suppliers, villa managers, and hotels are well informed about clients' specific details, such as dietary requirements and special occasions. ● Going the extra mile by adding thoughtful touches like welcome cards, birthday surprises, and additional amenities to enhance their experience. ● Reconfirming all services in itineraries previously arranged and booked by Travel Designers via the company software ● Coordinating with all ground teams to ensure smooth execution of complex or tricky client services. ● Ensure clients' extras are invoice and paid, as well agents commissions are always updated on they system Admin, Account Management, and Product (November to March)● Uploading, Maintaining and Updating supplier information (Services, Experiences and Villas) and their prices in the back office and company software ● Booking's folders closure liaising with CFO ● Producing Reporting ● Liaise with Copywriter for the creation of any new tour description ● Assistance with developing travel guides Others: ● Support the CEO, COO, CFO and Quality Manager with daily tasks if required. REQUIRED: Minimum 2 years experience in luxury travel industry and/or having any strong customer care service role Professional Italian & English speaking and writing The candidate must be extremely detail-oriented, being able to work under pressure and efficiently during high season, good with ground logistics, pro-active and with criteria for good taste. Great IT skills and comfortable with technology Great communication skills London or Italy based: in London full-time employment contract, in Italy as full-time freelancer (due to the current law). Please send your cover letter and CV to info@n2sitalia.com copying-in tom@n2sitalia.com

  • Client advisor m/f

    1 settimana fa

    Italia '61 Zimmermann A tempo pieno

    ZIMMERMANN is one of Australia's leading and most respected fashion labels. In Australia, ZIMMERMANN maintains a collection of stand-alone stores across the country, creating seductive and dynamic retail destinations that reflect the brand's modern and optimistic aesthetic. Demand from its growing international clients has seen the opening of ZIMMERMANN...

  • Karrierechancen: Spezialistin Client Service

    7 giorni fa

    Italia Hamburger Energienetze A tempo pieno 60.000 € - 90.000 € all'ano

    Was du bewegstDu führst operative Aufgaben für den IT-Betrieb der betreuten Gesellschaften durch.Außerdem bist du Ansprechpartnerin für interne Kundeninnen aus den Fachbereichen in IT-Fragen und koordinierst externe Dienstleisterinnen sowie Beraterinnen.Du übernimmst den Client Service und das Endbenutzermanagement.Du bietest Vor-Ort- und Remote-Service...

  • Service Technician

    1 settimana fa

    Italia Grundfos A tempo pieno 30.000 € - 50.000 € all'ano

    Descrizione dell'opportunitàGrundfos Water Treatment è alla ricerca di un Service Technician qualificato e motivato da inserire nel proprio team tecnico. La risorsa sarà responsabile dell'esecuzione di interventi di assistenza tecnica presso i clienti, inclusi contratti di manutenzione programmata, chiamate urgenti e non urgenti, attività di...

  • Client Service

    7 giorni fa

    Italia N2S Italia Ltd. A tempo pieno

    Position Job Title: Client Service & Operations Assistant Manager Start Date: flexible but ideally from January/February Employer: N2S Italia Ltd Type of Contract: Full-Time Base Salary per Annum & Bonus: to be discussed, depending on experience Annual Leave Entitlement: 20 Working Days (Plus Bank Holidays) Probation Period: 3 months Working place: working...

  • Consulente finance

    2 settimane fa

    Italia '61 RED Global A tempo pieno

    Urgent Opportunity- Salesforce Consultant (Financial Services Cloud) - Contract Opportunity- 100% Remote- 12 months + extension- Full-time- ItalyOur international IT Consulting client is looking for Salesforce Consultant (Financial Services Cloud) as below.Urgent opportunity with Competitive Rates & Immediate Interviews!Job Title: Salesforce Consultant...

  • Salesforce consultant

    7 giorni fa

    Italia '61 InterEx Group A tempo pieno

    Salesforce Business Analyst | Italy | Remote + Occasional On-Site Visits – 12-Month Contract + ExtensionsShape the Future of a Global Manufacturing Salesforce Transformation!Are you an experienced Salesforce Business Analyst with a background in manufacturing environments? Our client, a leading global consultancy, is embarking on a large-scale Salesforce...

  • Servizio clienti

    4 settimane fa

    Italia e-work spa A tempo pieno

    e-work spa ricerca una figura di Customer Operations Agent per una realtà innovativa che opera nei servizi alle imprese e nella gestione dei benefit aziendali. Un ambiente dinamico, digitale e orientato alla qualità del servizio, dove il cliente è davvero al centro. Attività principali • Gestione completa delle richieste dei clienti (customer service /...

  • Client Advisor

    2 settimane fa

    Italia Burberry A tempo pieno 35.000 € - 60.000 € all'ano

    PURPOSE The Client Advisor builds relationships with Burberry's new and existing clients, delivering a personalised and elevated experience with commercial success. Reporting to the store management, the Client Advisor will inspire our clients by conveying passion for the brand, fashion, and luxury products. As an expert in client engagement and service,...

  • Salesforce Consultant

    1 settimana fa

    Italia '61 InterEx Group A tempo pieno

    Salesforce Business Analyst | Italy | Remote + Occasional On-Site Visits – 12-Month Contract + Extensions Shape the Future of a Global Manufacturing Salesforce Transformation! Are you an experienced Salesforce Business Analyst with a background in manufacturing environments? Our client, a leading global consultancy, is embarking on a large-scale Salesforce...

  • Electrical Service Technician

    2 settimane fa

    Italia Adecco A tempo pieno

    Per importante azienda metalmeccanica leader nella produzione di Impianti industriali, con sede in Brianza (vicinanze Concorezzo), ricerchiamo un Tecnico service Elettrico con esperienza nel settore metalmeccanico. Inserito all'interno del dipartimento service la risorsa dovrà occuparsi di installazione e manutenzione macchinari industriali su Italia (30%)...