Customer Service
1 settimana fa
At Wolford, we lead the market with exceptional European skin wear. We believe that the future of fashion is about substance. We are on a mission to drive progress through empowerment & liberation. Sparking an united journey with passion and an entrepreneurial mind set. We are committed to a better tomorrow, an open world. Embracing uniqueness and welcoming diversity. Born in Austria, at home in the world.People willing to promote Wolford's success are our most valuable capital. To strengthen our Customer Service and Sales teams in Milan, we are looking for a committed and reliable personality to join us as soon as possible as aCUSTOMER SERVICE & SALES INTERNIn this position you will build a professional and long-term relationship with the customer (B2B) and provide support to facilitate sales and achieve the best possible daily service for all customer requirements.Your tasks:Processing all subsequent actions related to orders (order completion, release of part deliveries, open order monitoring, provide requested style data files, ...)Handling of customer complaints on the basis of product faults, delivery errors, transport damages or lossesProcessing of the returns and credit notesMaintain, update and refine all customer dataOrder/data entrySales campaign support for sales managers, customers and modelsProduct preparation, organization, and assortment in the showroom following VM guidelinesOrder management on JOOR + AS400Sending order confirmations and organization of commercial documentsBack-office supportYour Profile:You have a university degree preferably in sales or business administrationPreferably some experience in a similar role in customer service/sales supportYou have knowledge of import export documentations to be more confident in the roleFluent level in English and Italian is required, any other language is a plusHands-on mentality and the ability to convince othersStrong organizational and problem solving skillsYou are a team player with intercultural sensitivityProficiency in MS Office suite: Excel, Word ,PowerpointKnowledge of AS400 is a plusWhat We Offer:International and fashion environmentA dynamic, international company and pioneer in the field of sustainability and circular economy (Cradle 2 Cradle)Flexible working hours/home officeTicket restaurant for worked day in the officeVaried and diverse range of tasksDiscount for all employees on Wolford products and merchandiseJoin the World of Wolford. We look forward to receiving your application
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Customer Service Manager
1 settimana fa
Milan, Italia Momentive A tempo pienoJob Title: Customer Service ManagerSummary: In this role, you will manage support and develop Customer Service Representatives, ensuring the day-to-day execution of Customer Service operations; monitor team performance and contribute to a positive workplace. You will provide excellent customer service by leading and motivating the CS team, developing...
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Customer Service
2 settimane fa
Milan, Provincia di Milano, Italia Biouty Srl A tempo pienoBiouty Srl, cerca per la propria sede di Milano una figura di: IMPIEGATA/O CUSTOMER SERVICE che, a diretto riporto della Responsabile Customer, si occuperà di offrire assistenza al cliente a 360°. Nello specifico: - evasione ordini tramite mail e gestionale - comunicazione con il corriere - contatto diretto con il magazzino - interfaccia l’ufficio...
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Customer Service
3 settimane fa
Milan, Italia Biouty Srl A tempo pienoBiouty Srl, cerca per la propria sede di Milano una figura di: IMPIEGATA/O CUSTOMER SERVICE che, a diretto riporto della Responsabile Customer, si occuperà di offrire assistenza al cliente a 360°. Nello specifico: - evasione ordini tramite mail e gestionale - comunicazione con il corriere - contatto diretto con il magazzino - interfaccia l’ufficio...
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Customer Service
7 giorni fa
Milan, Italia Biouty Srl A tempo pienoBiouty Srl, cerca per la propria sede di Milano una figura di: IMPIEGATA/O CUSTOMER SERVICE che, a diretto riporto della Responsabile Customer, si occuperà di offrire assistenza al cliente a 360°. Nello specifico: - evasione ordini tramite mail e gestionale - comunicazione con il corriere - contatto diretto con il magazzino - interfaccia l’ufficio...
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Customer Service
4 giorni fa
Milan, Italia Biouty Srl A tempo pienoBiouty Srl, cerca per la propria sede di Milano una figura di: IMPIEGATA/O CUSTOMER SERVICE che, a diretto riporto della Responsabile Customer, si occuperà di offrire assistenza al cliente a 360°. Nello specifico: - evasione ordini tramite mail e gestionale - comunicazione con il corriere - contatto diretto con il magazzino - interfaccia l’ufficio...
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Strategic consulting Associate
2 settimane fa
Milan, Italia Customer Analytics Italia A tempo pienoCompany Overview We are a boutique consulting firm specialized in Customer Operations and Sales, dedicated to helping organizations increase performance, optimize efficiency, and enhance effectiveness. With a deep understanding of best practices acquired through our work in over 400 companies worldwide, we offer rapid diagnostic capabilities and customized...
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Customer Service Engineer
1 settimana fa
Milan, Italia Altro A tempo pienoThe Big PictureAs a Customer Service Engineer with our team, you will be the technical bridge between our innovative products and our valued customers, providing expert troubleshooting, maintenance, and support. You'll leverage your experience to ensure optimal performance of our systems while building strong customer relationships through exceptional...
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Customer Service Engineer
1 settimana fa
Milan, Italia Altro A tempo pienoThe Big Picture As a Customer Service Engineer with our team, you will be the technical bridge between our innovative products and our valued customers, providing expert troubleshooting, maintenance, and support. You'll leverage your experience to ensure optimal performance of our systems while building strong customer relationships through exceptional...
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Customer Service
18 ore fa
Milan, Italia Biouty Srl A tempo pienoBiouty Srl, cerca per la propria sede di Milano una figura di:IMPIEGATA/O CUSTOMER SERVICEche, a diretto riporto della Responsabile Customer, si occuperà di offrire assistenza al cliente a 360°.Nello specifico:- evasione ordini tramite mail e gestionale- comunicazione con il corriere- contatto diretto con il magazzino- interfaccia l’ufficio marketing e...
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Customer service
3 giorni fa
Milan, Italia Biouty Srl A tempo pienoBiouty Srl, cerca per la propria sede di Milano una figura di: IMPIEGATA/O CUSTOMER SERVICEche, a diretto riporto della Responsabile Customer, si occuperà di offrire assistenza al cliente a 360°.Nello specifico:- evasione ordini tramite mail e gestionale- comunicazione con il corriere- contatto diretto con il magazzino- interfaccia l’ufficio marketing e...
