Guest Services Officer
3 giorni fa
The Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication, organizational skills and effective decision-making abilities.QUALIFICATIONSMust be Italian speaking, minimum hiring and physical requirements to perform the job.Hiring Requirements:Minimum one-year experience in a customer contact position within the hotel field or related industry.Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required.Proven customer service skills to interact appropriately with guests in a considerate, Professional and positive manner by showing concern and listening actively.Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions.Ability to operate basic office equipment, including telephones, computers and copy machines.Completion of high school or basic education equivalency preferred.Must be willing to work onboard for 5-6 months.Language Requirements:Required to speak English and Italian clearly and distinctly.Aptitude to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.Ability to speak additional languages such as Spanish, French, German, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish is essential.
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Guest services officer
2 giorni fa
Rome, Italia Royal Caribbean Group A tempo pienoThe Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong...
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Guest services officer
5 giorni fa
Rome, Italia Royal Caribbean Group A tempo pienoThe Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong...
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Guest Services Officer
2 giorni fa
Rome, Provincia di Roma, Italia Royal Caribbean Group A tempo pienoThe Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong...
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Guest Services Officer
2 giorni fa
Rome, Italia Royal Caribbean Group A tempo pienoThe Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong...
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Rome, Italia Navis Consulting A tempo pienoDescrizione dell’offerta di lavoro. The Guest Services Officer is a key front-line representative responsible for delivering exceptional customer service and ensuring a smooth guest experience onboard. This role requires professionalism, strong interpersonal skills, and the ability to resolve guest concerns with empathy and efficiency. The ideal candidate...
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Guest Services Pro – Front Desk on Cruise Ship
3 giorni fa
Rome, Italia Navis Consulting A tempo pienoUna società di consulenza clienti sta cercando un Guest Services Officer per fornire un servizio eccezionale agli ospiti a bordo. Il candidato ideale ha almeno 1 anno di esperienza come Receptionist in hotel di lusso o come cabin crew, ed è fluente in inglese. Le responsabilità includono assistenza al check-in, gestione di problemi e transazioni...
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Luxury Front Desk
2 giorni fa
Rome, Italia San Domenico Palace, Taormina, A Four Seasons Hotel A tempo pienoA luxury hotel in Taormina is seeking an experienced Front of House Experience Lead to manage the Front Desk, Concierge, and Guest Services teams. This pivotal position focuses on ensuring seamless guest experiences from reservation to check-out and maintaining outstanding service standards. Candidates should demonstrate leadership in luxury hospitality, a...
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Guest Officer
3 giorni fa
Rome, Italia 5 Club A tempo pienoDescrizione dell’offerta di lavoroOverview5 Club – Italian Leisure Management ha trasformato l’intrattenimento invernale in alta quota, ridefinendo gli standard premium affordable luxury con gli iconici brand : Super G e Meraviglioso. Attraverso format innovativi di après-ski ed eat-ertainment, creiamo esperienze straordinarie che fondono musica, food...
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Guest Officer
2 giorni fa
Rome, Italia 5 Club A tempo pienoDescrizione dell’offerta di lavoro Overview5 Club – Italian Leisure Management ha trasformato l’intrattenimento invernale in alta quota, ridefinendo gli standard premium affordable luxury con gli iconici brand : Super G e Meraviglioso. Attraverso format innovativi di après-ski ed eat-ertainment, creiamo esperienze straordinarie che fondono musica,...
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Guest Officer
2 giorni fa
Rome, Italia 5 Club – Italian Leisure Management A tempo pienoCHI SIAMO5 CLUB – Italian Leisure Management ha trasformato l’intrattenimento invernale in alta quota, ridefinendo gli standard premium affordable luxury con gli iconici brand : Super G e Meraviglioso. Attraverso format innovativi di après-ski ed eat-ertainment, creiamo esperienze straordinarie che fondono musica, food & beverage, performance e social...