Guest Services Officer
3 giorni fa
The Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication, organizational skills and effective decision-making abilities. QUALIFICATIONS Must be Italian speaking, minimum hiring and physical requirements to perform the job. Hiring Requirements: Minimum one-year experience in a customer contact position within the hotel field or related industry. Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required. Proven customer service skills to interact appropriately with guests in a considerate, Professional and positive manner by showing concern and listening actively. Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions. Ability to operate basic office equipment, including telephones, computers and copy machines. Completion of high school or basic education equivalency preferred. Must be willing to work onboard for 5-6 months. Language Requirements: Required to speak English and Italian clearly and distinctly. Aptitude to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Ability to speak additional languages such as Spanish, French, German, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish is essential.
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Guest Experience Agent
3 giorni fa
Rome, Provincia di Roma, Italia Hyatt Regency Rome Central A tempo pienoWe are looking for a motivated Guest Experience Agent to join our pre-opening team. The role will report to the Guest Experience Manager. Conveniently located adjacent to Rome Termini Station and a short distance from the Colosseum, the 238-room Hyatt Regency Rome Central is a contemporary 5-star hotel offering premium business services and one of Italy’s...
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Guest Experience Manager
3 giorni fa
Rome, Provincia di Roma, Italia Thompson Rome A tempo pienoWe are looking for a passionate and guest-obsessed Guest Experience Manager to elevate every touchpoint of the journey at Thompson Hyatt Rome. This role is key to shaping memorable, personalized experiences, driving a culture of service excellence, and bringing the brand’s lifestyle vision to life. The ideal candidate combines strategic thinking,...
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Junior Audit Officer
1 settimana fa
Rome, Provincia di Roma, Italia Adecco A tempo pienoWe are looking for a Junior Audit Officer . Our client is an important player operating in the Mobility Service Sector. As a Junior Audit Officer, you will have a leading role in the delivery of audits of the Group. You will gain exposure to top management and provide assurance in relation to the adequacy, effectiveness, and sustainability of key risk...
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Shift Leader
3 giorni fa
Rome, Provincia di Roma, Italia Thompson Rome A tempo pienoWe are looking for a proactive, hands-on, and guest-focused Front Office Shift Leader to oversee front office operations during assigned shifts at Thompson Hyatt Rome . This role is key to ensuring operational excellence, leading the front office team on shift, and delivering seamless, memorable guest experiences in line with the Thompson brand. The ideal...
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Chef de Rang
4 giorni fa
Rome, Provincia di Roma, Italia The Pantheon Iconic Rome Hotel, Autograph Collection A tempo pienoChef de Rang – Breakfast & Room Service The Pantheon Iconic Rome Hotel, Autograph Collection Rome, Lazio, Italy – On-site The Pantheon Iconic Rome Hotel, Autograph Collection, one of the most vibrant and dynamic 5-star hotels in Rome, is looking for a passionate and service-oriented Chef de Rang – Breakfast & Room Service to join our Food & Beverage...
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Chef de partie
3 giorni fa
Rome, Provincia di Roma, Italia Thompson Rome A tempo pienoWe are looking for a Chef de Partie to lead one of our kitchen sections within a Luxury 5-Star Hotel , ensuring consistently high standards of food quality, presentation, and operational efficiency. This role is ideal for a strong technical professional ready to take full ownership of a section, mentor junior team members, and contribute to an exceptional...
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Guest services officer
5 giorni fa
Rome, Italia Royal Caribbean Group A tempo pienoThe Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong...
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Guest services officer
3 giorni fa
Rome, Italia Royal Caribbean Group A tempo pienoThe Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong...
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Guest Services Officer
3 giorni fa
Rome, Italia Royal Caribbean Group A tempo pienoThe Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong...
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Guest Services Officer
3 giorni fa
Rome, Italia Royal Caribbean Group A tempo pienoThe Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong...
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Rome, Italia Navis Consulting A tempo pienoDescrizione dell’offerta di lavoro. The Guest Services Officer is a key front-line representative responsible for delivering exceptional customer service and ensuring a smooth guest experience onboard. This role requires professionalism, strong interpersonal skills, and the ability to resolve guest concerns with empathy and efficiency. The ideal candidate...
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Rome, Italia Navis Consulting A tempo pienoThe Guest Services Officer is a key front-line representative responsible for delivering exceptional customer service and ensuring a smooth guest experience onboard. This role requires professionalism, strong interpersonal skills, and the ability to resolve guest concerns with empathy and efficiency. The ideal candidate is confident, friendly,...
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Guest Services Pro – Front Desk on Cruise Ship
3 giorni fa
Rome, Italia Navis Consulting A tempo pienoUna società di consulenza clienti sta cercando un Guest Services Officer per fornire un servizio eccezionale agli ospiti a bordo. Il candidato ideale ha almeno 1 anno di esperienza come Receptionist in hotel di lusso o come cabin crew, ed è fluente in inglese. Le responsabilità includono assistenza al check-in, gestione di problemi e transazioni...
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Luxury Front Desk
2 giorni fa
Rome, Italia San Domenico Palace, Taormina, A Four Seasons Hotel A tempo pienoA luxury hotel in Taormina is seeking an experienced Front of House Experience Lead to manage the Front Desk, Concierge, and Guest Services teams. This pivotal position focuses on ensuring seamless guest experiences from reservation to check-out and maintaining outstanding service standards. Candidates should demonstrate leadership in luxury hospitality, a...
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Guest Officer
3 giorni fa
Rome, Italia 5 Club A tempo pienoDescrizione dell’offerta di lavoroOverview5 Club – Italian Leisure Management ha trasformato l’intrattenimento invernale in alta quota, ridefinendo gli standard premium affordable luxury con gli iconici brand : Super G e Meraviglioso. Attraverso format innovativi di après-ski ed eat-ertainment, creiamo esperienze straordinarie che fondono musica, food...
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Guest Officer
10 ore fa
Rome, Italia 5 Club – Italian Leisure Management A tempo pieno 1.800 €CHI SIAMO5 CLUB – Italian Leisure Management ha trasformato l’intrattenimento invernale in alta quota, ridefinendo gli standard premium affordable luxury con gli iconici brand : Super G e Meraviglioso. Attraverso format innovativi di après-ski ed eat-ertainment, creiamo esperienze straordinarie che fondono musica, food & beverage, performance e social...