Technical Business Development Manager

Wilmar Oleochemicals, Biofuels & Specialtiesin Rotterdam is an international processor and trader in the plant-based oleochemicals industry. The company places importance on sustainable growth and corporate social responsibility within its operations and the wider industry.

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Wilmar Europe's head office, where the trade and commercial activities for Europe are handled, is located at Delftseplein next to the Central Station in Rotterdam.

Wilmar is developing its position as a supplier of naturally based ingredients for the Wilmar has high ambitions to be a leading supplier of natural based ingredients into Beauty & Personal Care market, with a particular focus on Europe and on further building the Wilmar BEAUTY brand, product portfolio and joint ventures.

Technical Business Development Manager – Beauty & Personal Care

The Technical Business Development Manager – Beauty & Personal Care is responsible for shaping and delivering the technical business development strategy for Wilmar BEAUTY in Europe. The role combines formulation expertise, market insight and customer technical support to help align product development with customer needs and commercial priorities. It works closely with the Commercial Business Development Manager – Beauty & Personal Care Europe, the Global Beauty & Personal Care Segment Leader, and Wilmar and joint venture R&D teams.

This role is based in Grassobbio (near Milan), Italy, the head office of the ErcaWilmar Beauty & Personal Care joint venture and will report to the Commercial Business Development Manager – Beauty & Personal Care Europe.

Main responsibilities:

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• Support the technical positioning of the Wilmar BEAUTY product portfolio in the European market through regular engagement with customers’ technical teams, translating new and updated product offerings into clear customer-facing propositions
  
• Work closely with the Commercial Business Development Manager – Beauty & Personal Care Europe to translate technical product and innovation needs into customer-facing propositions
  
• Coordinate with Wilmar’s global R&D and Marketing teams to update and develop action plans for new and improved Wilmar BEAUTY product offerings and innovations
  
• Build and maintain working relationships with customers’ R&D teams, presenting Wilmar BEAUTY offerings through formulation concepts and prototypes that demonstrate sensorial, performance and sustainability characteristics
  
• Develop and maintain regular in-person technical meetings with key customers, including technical workshops with Wilmar R&D and Commercial teams
  
• Lead innovation projects with selected customers in collaboration with the commercial team
  
• Represent Wilmar BEAUTY at relevant industry events and trade shows, including technical seminars and paper presentations
  
• Provide regular internal training sessions and workshops for Sales teams to strengthen their understanding of technical products and formulation applications
  
• Prepare technical documentation and promotional newsletters for internal and external use
  
• Attend Beauty & Personal Care technical seminars, conferences and events to monitor developments and industry trends
  
• Work with Wilmar’s Regulatory team and joint venture teams to support customer approval processes and certifications, such as Cosmos and Natrue
  
• Gather input from key customers’ marketing and technical teams and share it with Wilmar R&D to support future formulations, product development and innovation planning
  
• Organise and coordinate innovation days with priority customers and distributors
  

We are looking for a candidate with:

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• Degree in chemistry, pharmacy or chemical engineering
  
• 3–5 years’ minimum experience in formulation-related areas gained in the FMCG industry; preferably in Personal Care
  
• 1-2 years or more of background in providing technical services to customers, preferably in the European region.
  
• Speaking/reading/writing fluent English and an additional European language is desired
  
• Good skills in MS Office & SAP
  
• Very strong formulation knowledge in multiple areas of specialties within the Personal Care segment (e.g. multiple active ingredients, formulation types)
  
• Strong familiarity with emollients, emulsifiers, consistency agents, oils and fatty acids, soap noodles, humectants, anionic, cationic and amphoteric surfactants, including a broad range of mild surfactants, silicone alternatives, boosters of SPF, active and performance blends
  
• Very strong interpersonal skills needed to identi