Catering and Conference Services Supervisor
7 mesi fa
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Iconic elegance in Milan’s most fashionable neighbourhood. . A 15th-century convent turned sophisticated garden retreat, Four Seasons Hotel Milano is a haven in the centre of Milan’s Fashion District. Fall asleep under frescoes in high-ceilinged rooms, dine on authentic Italian dishes on the airy veranda and recover from a day of shopping and sightseeing with a massage in our sleek, modern Spa.About the role
We currently have an opportunity for an experienced Catering and Conference Services Supervisor to join our iconic Hotel, Four Seasons Milano in Italy
What will you do:
Four Season Hotel Milano is looking for a dynamic team member who has a clear sales approach, enjoys the proactive sales part as much as planning for events and groups alike. The Catering and Conference Services Supervisor conducts all aspects of negotiation and organization of groups and events.
The main purpose of the job is to co-ordinate all arrangements regarding the organization of events and groups and assist the Event Manager with site inspections, proposals, and other administrative tasks of the department.
Collaborate with the appropriate Department in respect of rooming list, special arrangements, any F&B requirements, transfer and transport, account, and billing instructions.
Liaise with external providers to create synergies between the property and the client’s requirements.
Cooperate with the Accounting department in respect of client account instructions.
·Verify prior to arrival that all involved departments have the most updated information in regard to group and event requirements and to get personal details for all group delegates from Sales Manager, e.g. Banqueting orders, Group Resumé, menus.
What you bring
Luxury hotel Sales & Event experience (minimum two years).
Excellent Italian and English communications skills (verbal and written).
Positive attitude and effective interpersonal skills, time management and organization abilities.
Proficiency in Microsoft Office software: Word, Excel, Power Point, Publisher. Knowledge of Salesforce and Opera is preferred.
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential
Schedule & Hours:
This position is based at the Four Seasons Milan.
You must possess the legal right to work in Italy and have fluency in English and Italian.
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