Senior Technical Account

4 mesi fa

Florence, Italia Baker Hughes A tempo pieno

Do you relish the prospect of working with cutting-edge energy products?

Join our Team

Baker Hughes is the leading energy technology company, who delivers across the energy value chain through our market-leading business segments. Built on a century of experience and conducting business in over 120 countries. Our innovative technologies and services are taking energy forward Making it safer, cleaner and more efficient for people and the planet.

Partner with the best

You will be the technical reference point for one or more Service contract being responsible for all technical activities for the assigned fleet of turbomachinery equipment, including enhancing services technology, integrating customer data, supporting customer outages and capturing engines/products reliability, availability, maintenance, safety and other performance parameters. You will need to act as opportunity business generator for Opex, Upgrades and Knowledge Service areas.

As a Senior Technical Account, you will be responsible for:

Supporting of installed base: customer issue resolution, fleet issues, service bulletin implementation, Monitoring & Diagnostics, fleet configuration, maintenance of fleet data, and outage management.

Appling existing technologies, approaches, methodologies in new combinations to design new products, systems or processes.

Coordinating multidisciplinary Engineering team (Global and HQ Product Service Product Engineering etc.) to expedite issues resolution and RCA completion, assuring a proactive approach in line with Customer’s expectation

Initiating and promoting new lesson-learnt introduction to proactively improve fleet operations and to feed products improvements into new designs.

Providing technical support to other functions (PM, CPM, FSE etc.) and Customer in outages upfront planning and during execution. This may include: review of applicable/applied NIC/SB, collection/analysis of asset/design variation to issue "As Running" documentation, coordination of FMEA, technical risk abatement plans.

Leading RM&D based Trip Reduction Programs (TRP) coordinating the assigned Engineering team to define the most recurrent causes of trips and to identify possible corrective actions for fleet reliability improvements.

Being promoter with the customer for any technical and digital solution that can be applied in the fleet to meet the plant targets in terms of reliability/availability and carbon emission reductions.

Providing/discussing with Customer maintenance recommendation based on fleet operating experience, review maintenance operations and practices to improve availability

Fuel your passion

To be successful in this role you will:

Have a Engineering Degree or equivalent scientific field

Have 10+ years of experience in a project-based Engineering or Service positions

Have experience on main turbomachinery technical disciplines, both for flange to flange and auxiliaries

Have knowledge of rotating equipment (Gas turbine & Centrifugal compressor)

Show analytical, troubleshooting and problem-solving skills

Be familiar with failure analysis steps and RCA process

Be a self-starter, promotes teamwork in a cross functional environment, and has excellent oral and written communication and presentation skills

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

Contemporary work-life balance policies and wellbeing activities

Comprehensive private medical care options

Safety net of life insurance and disability programs

Tailored financial programs

Additional elected or voluntary benefits

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