Change Management Lead
3 settimane fa
The Change Management Lead will drive integration of change programs in connection with other local priorities / projects and will be fully dedicated to transformation programs.
The role requires navigating a complex stakeholder landscape, and as such has multiple reporting lines:
- The role reports to the Segment Change Lead (as part of the Global Transformation Management Office)
- The role reports to each of the Chief People Officers (CPOs) in Italy, Spain and Portugal (as part of the Market Teams)
Primary Responsibilities
- Manage Market Change Portfolio: Partner with business leaders to understand and support the change needs of the market. Integrate the portfolio of ongoing change programs to drive connected change experiences for stakeholders. Maintain the market’s change pipeline, anticipating needs and working with the central Transformation Management Office Change Team to plan for future change needs.
- Align Leadership: Influence business leaders and program sponsors to role-model/advocate for change. Align leaders on change vision and strategy across the market, ensuring that leaders understand their role in leading through change.
- Drive Change in the Market with One McDonald’s Way: Maintain an understanding of Change and broader McDonald’s strategy and priorities. Work with functional market business partners to shape the change scope and timeline and to assess the change impacts. Coordinate change delivery leveraging McDonald’s Change framework, methodology, and assets. Support the creation of a market-specific adoption plan. Support and manage the implementation of the transformation in the market, receiving instruction from central enterprise change leadership and reporting on market needs, challenges, and risks, elevating as needed. Coordinate prioritization of change against other ongoing market initiatives with the market PMO representative. Drive consistent change experiences, ensuring that best practices are shared across the enterprise.
- Plan & Coordinate Market Communications: Aid in the localization and coordination of an end-to-end communications plan that is market-specific and leverage the plans provided by Enterprise Transformation Office that includes audience groups, communication needs, key messages, and current and future communications channels.
- Advocate for Change and Build Enterprise Change Knowledge: Gain understanding of Change Framework and support upskilling of partners. Provide input, document requirements, and support the design and delivery of training programs with internal and external partners. Actively identify influential partners and ways to inspire change initiatives on specific projects. Advise and coach functional leaders on key Change Management decisions (e.g., strategy, execution, and measurement) to ensure alignment with McDonald’s change methodology.
Qualifications
Education & Certifications:
- Bachelor’s degree in business management, human resources, or related field.
- PROSCI, ADKAR or equivalent change management certification
- Desirable: master’s degree in business management, human resources, or related field.
Skills and Experience:
You will have solid experience in Change Management including:
- Working across a segment or markets within McDonald’s, or equivalent external experience
- Delivery of behavioral change
- Use of change management frameworks to deliver change.
- Excellent stakeholder management skills
- Advisory and coaching experience
- Excellent influencing skills
- Resilient and adaptable to changing circumstances.
- Collaborative and customer-driven approach
- Achieving through matrix teams
- Excellent verbal and written skills, with the ability to make the complicated simple.
- Designing and executing project plans & managing budgets
- Managing program and project teams, and/or executing Change or Transformation projects for clients and business customers in relevant industries.
Stakeholder Management:
Ability to lead people and partner with stakeholders to maintain influence with business leaders and drive alignment to transformation.
Personal Qualities:
Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.
Language Skills:
You must be proficient in English (spoken and written) additional language skills in Italian, Spanish, and Portuguese are each desirable.
Good to know:
A willingness to travel between the markets you cover (Italy, Spain, Portugal) is paramount. The role may also involve limited ad-hoc travel elsewhere in Europe and the USA to work with your global colleagues.
Additional Information
At McDonald’s we are People from all Walks of Life...
People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.
We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.
We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere.”
-
Change Management Lead
3 settimane fa
Milan, Italia McDonald's A tempo pienoThe Change Management Lead will drive integration of change programs in connection with other local priorities / projects and will be fully dedicated to transformation programs. The role requires navigating a complex stakeholder landscape, and as such has multiple reporting lines: The role reports to the Segment Change Lead (as part of the Global...
-
Milan, Italia Avanade A tempo pienoBring together your OCM and Technology skills to help organisations shift their ways of working and make most of their digital ecosystem. Avanade Advisory partners with clients to pragmatically solve problems and evolve their digital enterprise transformation through the power of people and the Microsoft ecosystem.Our Organisational Change Management...
-
Principal, Change Management
4 giorni fa
Milan, Italia Amazon Italia Transport Srl - E54 A tempo pienoMinimum Requirements:Bachelor’s Degree in supply chain management, engineering, or other technical field (or higher) or extensive Amazon experienceProven progressive responsibility in warehouse operations, logistics, transportation planning, carrier management, supply chain or related fieldExposure to program and project management · Demonstrable...
-
Global Organization Effectiveness
3 settimane fa
Milan, Italia Amplifon A tempo pienoGlobal Organization Effectiveness & Change Management Internship HRMilano, Lombardia, Italy Amplifon is an Italian multinational company and the global leader in hearing care solutions and services. With over 20,000 professionals and a network of 9,500 points of sale in 26 countries , Amplifon helps people rediscover the emotions...
-
Risk, Change and Document Controller
4 mesi fa
Milan, Italia Arcadis A tempo pienoAs an Arcadian, you already help us deliver world leading sustainable design, engineering, and consultancy solutions for natural and built assets. You are part of our global business comprising 36, people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we...
-
ESG & Climate Change Consultant
2 mesi fa
Milan, Italia AECOM A tempo pienoJob DescriptionAECOM Italia, is seeking a dynamic and experienced ESG & Climate Change Consultant to join our EHS&Sustainability team, which is facing the challenges of climate change and decarbonization. The candidate will play a pivotal role in advancing our clients' sustainability initiatives, managing climate-related projects, and spearheading...
-
Change Execution Professional
5 mesi fa
Milan, Italia ING A tempo pienoJob Description Do you have experience in change management and in Digital solutions?Are you looking for an exciting new role in an international environment? Then read on… ING Bank is looking for: An enthusiastic, analytical and experienced change execution professional with a deep Digital Culture and Experience, willing to work in a dynamic and...
-
Market PMO Lead
2 settimane fa
Milan, Italia McDonald's Corporation A tempo pienoCompany Description:We seek a Market PMO Lead for Italy, Spain, and Portugal to execute a new capability and deliver on the McDonald's transformation vision across the Consumer, Restaurant, and Company strategic advantages.This position will be 100% dedicated to Enterprise Transformation and provide strategic alignment, execution excellence, and management...
-
ERP Logistics IT, Team Lead EMEA
4 mesi fa
Milan, Italia Lonza A tempo pienoToday, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small,...
-
Market PMO Lead
3 settimane fa
Milan, Italia McDonald's A tempo pienoThis role aims to ensure the alignment of market transformation with enterprise goals and priorities, solving and advocating for market-specific nuances and challenges (e.g., capacity / resourcing). The Market PMO will drive transformation in connection with other local priorities / projects and run-the-business activities. Primary Responsibilities ...
-
Sr Mgr, Sales Account Management
2 settimane fa
Milan, Italia Amazon Online Italy S.R.L. A tempo pieno- Bachelor's degree or relevant working experience- 6+ years of experience in digital advertising or client facing roles, with 2+ years experience in people management- Experience analyzing data and best practices to assess performance drivers- High level analytical abilities- Ability to establish effective cross team and cross functional partnerships to...
-
Sr Mgr, Sales Account Management
5 mesi fa
Milan, Italia Amazon Online Italy S.R.L. A tempo pienoAmazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on , services like Twitch, IMDb T V, Alexa,...
-
Sr Mgr, Sales Account Management
4 settimane fa
Milan, Italia Amazon Online Italy S.R.L. A tempo pieno- Bachelor's degree or relevant working experience- 6+ years of experience in digital advertising or client facing roles, with 2+ years experience in people management- Experience analyzing data and best practices to assess performance drivers- High level analytical abilities- Ability to establish effective cross team and cross functional partnerships to...
-
Market PMO Lead
3 settimane fa
Milan, Italia McDonald's Corporation A tempo pienoJob DescriptionThis role aims to ensure the alignment of market transformation with enterprise goals and priorities, solving and advocating for market-specific nuances and challenges (e.g., capacity / resourcing). The Market PMO will drive transformation in connection with other local priorities / projects and run-the-business activities.Primary...
-
Milan, Italia Guccio Gucci S.p.A. A tempo pienoDescription Role Mission: The Digital Tech Product Management Lead defines, develops and owns the digital platform services product vision and strategy. He/she creates and evolves the services roadmap in collaboration with the Business Product Managers of Web and APP as well as different partners and vendors with the objective to maximize value for...
-
Event Logistics Lead
4 settimane fa
Milan, Italia Herzum Software S.R.L. Unipersonale A tempo pienoFor one of our Partners in the Payment sector, we are looking for an Event Logistics Lead . Location : onsite in Milan (Italy). It might be required to travel for a few days/month.Competenze richieste: Key Responsibilities : • Develop logistical elements for event staff prior to and during the tournament; • Lead the planning, development, and...
-
Customer Experience Management Lead
5 mesi fa
Milan, Italia Brambles A tempo pienoDescription Position Purpose This role is a critical part of Brambles’ transformational journey to elevate the Customer Experience across the enterprise. The role will influence how we measure and impact that experience across all touchpoints of the customer journey. The role is responsible for the development and maintenance of the metrics used...
-
Senior associate Operations Change
4 giorni fa
Milan, Italia Euronext A tempo pienoSenior associate Operations ChangeApplyLocations: MilanTime Type: Full timePosted on: Posted YesterdayJob Requisition ID: R17951Key accountabilitiesSupport to manage the change management activitiesEngage with stakeholders at all levels to gather requirements, communicate changes, and address concerns.Monitor and report the impact of changes, making...
-
Delivery Lead
5 mesi fa
Milan, Italia Avanade A tempo pienoLead with excellence and a collaborative spirit as a Delivery Lead at Avanade, where every project is a step towards success and client satisfaction.We are seeking an experienced and highly motivated Industry Delivery Lead to oversees projects within the Industrial industry. The successful candidate will be responsible for overseeing projects, ensuring they...
-
Product Engagement Lead
6 mesi fa
Milan, Italia Publicis Groupe A tempo pienoJob Description We are looking for a Production Engagement Lead to join us in a vital client facing position, managing and continuously building on the brand and category partnership. The role will report into the Regional Business Production Lead and work together with regional service layer, onsite teams and origination/adaptation hubs to...