Customer Service Representative

5 mesi fa


Milan, Italia Page Personnel A tempo pieno

La risorsa inserita nel ruolo di Customer Service Representative, a riporto del Internal Sales Team Leader, si occuperà di:

  • supporto alla rete vendita e partecipazione ai meeting con i clienti
  • definizione e stesura delle offerte di vendita
  • aggiornamento delle anagrafiche cliente
  • verifica di conformità di tutti i dettagli della documentazione di vendita
  • gestione dell'intero iter degli ordini di vendita
  • assistenza ai clienti
  • confronto continuo con gli altri dipartimenti interni e la produzione per aggiornamento sullo stato di avanzamento degli ordini
  • risoluzione di eventuali non conformità e reclami
  • follow up clienti per tenerli costantemente aggiornati
  • reportistica

Si ricerca esperienza pregressa nel ruolo di Customer Service, maturata in realtà operanti nel settore Sistemi di tenuta/guarnizioni o affini, o in alternativa maturata su prodotti industriali.

La conoscenza fluente della lingua inglese rappresenta un requisito necessario per i quotidiani contatti con l'headquarter all'estero.

Si richiede l'ottima padronanza del pacchetto Office e in particolare di Excel.

Completano il profilo attitudine commerciale, proattività, precisione, forte attitudine al team working e a lavorare per obiettivi.

L'offerta sarà customizzata in fase finale di selezione.

Possibilità di smart working.

Ticket 8 €/giorno nei giorni in presenza in ufficio.

39 ore settimanali.

Orario:

- dal lunedì al giovedì 8:30-17:30

- venerdì 8:30-16:30.

Customer Service Representative

Zona: MM Gorla, Milano



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