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Key Account Manager

3 mesi fa

Milan, Italia IQVIA A tempo pieno

As part of our Sales department, the Key Account Manager will play a pivotal role in maintaining and further developing the commercial relation with (current and new) clients operating in the
assigned setting. Collaborating with senior members of the team and leveraging internal network of connection with other business pillars, the KAM will be responsible for:


• Managing commercial relationship with assigned accounts for the full range of IQVIA products and services , to achieve assigned revenue goals.
• Developing and maintaining knowledge of the assigned accounts, understand their priorities and needs, turning them into business opportunities.
• Developing and executing account plans within assigned accounts.

• Supporting other departments (mainly Consulting, Technology and Marketing) in developing and presenting proposed solutions to client's business issues.
• Effectively and timely managing contract renewals and subscriptions .
• Constantly monitoring client satisfaction and working with Sales Director and Client Service team to achieve and maintain a high level of customer satisfaction.
• Timely updating CRM platform with regards to opportunity pipeline, contacts and call plans

Requirements :


• BA or BSc preferably in Economics & Management, Engineering

• 3+ years experience in similar Sales roles 
• Ability to communicate and effectively present
• Fluency in English and Italian (spoken and written)
• An ability to build strong business relationships
• Strong commitment to achieve or exceed assigned goals
• Strong interpersonal and verbal communication skills
• Attitude to working collaboratively and effectively with others in and across the team to accomplish goals
• Other key personal attributes include drive , self-motivation , energy and tenacity
• Willingness to travel

What we offer:
• Career Development opportunities : at IQVIA, the company that can be defined as the University of Healthcare, we are committed to hiring exceptional talent and helping employees reach their professional goals
through Internal Job Opportunities, structured Performance Management and Enablement processes, Mentoring program, Diversity&Inclusion initiatives and much more
• Competitive Benefits : You can invest in you and your family's well-being applying to the Employee Assistance Program, you will have an interesting Insurance Plan and 20% discount on your public transportation annual subscription. You can use a flexible benefits budget for a wide selection of services (wellness, culture, education, etc). Apply and find out more
• Flexibility : You have flexible working conditions, we trust our employees and we believe that we can perform our job in a smart/agile way, but you can rely also on a modern and sustainable office (LEED Platinum certified) where you can meet other colleagues, collaborate, innovate and having fun
• Unparalleled opportunity to play an active role in helping create a healthier world . Our work is important. It's challenging. Improving human health requires brave thinkers who are willing to explore new ideas, build on successes, and learn from mistakes. It takes brave minds to bring powerful ideas to reality and transform healthcare. We are a diverse, global team that shares a passion for collaboration and solving complex problems. Together, we help customers drive healthcare forward. Join IQVIA and see where your skills can take you.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at