Partner Associate

4 mesi fa


Milan, Italia Deliveroo A tempo pieno

Perché Deliveroo

La nostra missione è trasformare il modo in cui fai la spesa e mangi, portando il quartiere alla tua porta connettendo consumatori, ristoranti, negozi e rider. Stiamo cambiando il modo in cui il mondo mangia e fa la spesa, rendendo l'accesso a cibo e prodotti più comodo e piacevole. Offriamo alle persone l'opportunità di acquistare ciò che desiderano, come lo desiderano, quando e dove lo desiderano.

Siamo un'azienda guidata dalla tecnologia, all'avanguardia nell'industria in più rapida espansione al mondo. Siamo ancora un team piccolo, ma con un impatto molto grande, desiderosi di rispondere a alcune delle domande più interessanti là fuori. Ci muoviamo velocemente, valorizziamo l'autonomia e la responsabilità, e siamo sempre alla ricerca di nuove idee.

Responsabilità

Gestire tempestivamente ed efficientemente le richieste e le domande dei partner italiani e francesi tramite telefono ed email.Fornire supporto immediato ai partner riguardo a richieste di commissioni, problemi tecnici, aperture di negozi e questioni amministrative generali (ad esempio: problemi legati a pagamenti e fatture).Collaborare strettamente con i team di vendita e commerciali per garantire una coordinazione e un supporto senza intoppi alle esigenze dei partner.Fungere da intermediario tra i partner e i dipartimenti interni per facilitare una comunicazione efficace e risolvere le problematiche.

Sei adatto per questo lavoro se:

Desideri lavorare in un team giovane e dinamico dove si affrontano e risolvono nuove sfide ogni giorno.Hai già almeno 1 anno di esperienza nel servizio clienti.Hai eccellenti competenze nell'uso dei sistemi operativi Apple MacOs X e Windows e delle applicazioni di Windows Office (Word, Excel, Power Point).Sai lavorare velocemente senza perdere precisione.Sei una persona positiva, amichevole ed energica.Hai una buona conoscenza dell'inglese e Francese (Francesce minimo C1)Sei disponibile a lavorare su turni 5 giorni a settimana.

Benefits

Accesso a Deliveroo Plus (nessun costo di consegna per tutti i tuoi ordini).Far parte del team di una start-up che sta cambiando il modo in cui il cibo viene consegnato.Avere l'opportunità di lavorare in un team di giovani entusiasti del proprio lavoro, che rendono l'ambiente lavorativo dinamico, informale e ricco di opportunità di apprendimento ogni giorno.Avere l'opportunità di provare i migliori ristoranti.Molto altro da scoprire una volta che fai parte del team #LI-ID1

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