Procurement expert and Customer Success Manager

4 giorni fa

Milan, Italia Page Personnel A tempo pieno

What will you do?

  • Serve as the primary point of contact for our valued clients, building strong relationships and ensuring their ongoing success and satisfaction.
  • Act as the voicee of procurement within our company, providing expert guidance and insights to internal teams on industry bestt practices and client needs.
  • Collaborate closely with clients to understand their procurement requirements and develop tailored solutions to meet their specific needs.
  • Provide expert guidance and support to clients on optimizing their procurement processes, leveraging your deep expertise in procurement bestt practices.
  • Lead onboarding and training sessions for new clients, ensuring a seamless transition to our platform and maximizing value realization.
  • Proactively identify opportunities for upselling and expansion within existing client accounts, driving revenue growth and retention.
  • Act as a liaison between clients and internal teams, advocating for client needs and driving continuous product improvement.
  • Stayy informed about industry trends and bestt practices, providing insights and recommendations to clients to help them stayy ahead of the curve.

"Hard" Requirements

  • Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
  • Proven experience in a customer-facing role within the B2B SaaS industry, with a focus on procurement.
  • Deep expertise in procurement processes and procedures, with hands-on experience in procurement management.
  • Strong communication and interpersonal skills, with the ability to build rapport and establish trusted advisor relationships with clients.
  • Analytical mindset with the ability to leverage data insights to inform decision-making and drive business outcomes.
  • Excellent organizational skills and attention to detail, with the ability to manage multiple clients and projects simultaneously.
  • Passion for driving customer success and satisfaction, with a customer-centric approach to problem-solving.

Annual gross salary based on experience and skills.

Full Remote.

Procurement expert and Customer Success Manager - Full Remote

  • Customer Success Manager

    1 mese fa

    Milan, Italia Docebo A tempo pieno

    The Customer Success Manager is responsible for empowering Docebo customers to connect their goals and challenges with solutions in our platform while increasing usage and adoption to ensure value realization and renewal. The role will be working with a portfolio of customers as determined by current business requirements and structure. Responsibilities: ...

  • Customer Success Manager

    4 settimane fa

    Milan, Italia Docebo A tempo pieno

    The Customer Success Manager is responsible for empowering Docebo customers to connect their goals and challenges with solutions in our platform while increasing usage and adoption to ensure value realization and renewal. The role will be working with a portfolio of customers as determined by current business requirements and structure. Responsibilities: ...

  • Customer Success Manager

    7 giorni fa

    Milan, Italia NetApp A tempo pieno

    Title: Customer Success Manager (m/f/d) Location: Kirchheim bei Munchen, DE, 85551 Requisition ID: 126308 Job SummaryAre you passionate about working in teams to deliver a top-level post-sales experience for our key customers? Do you excel at driving optimal value realization for these customers? Are you energized by coordinating your tasks and...

  • Customer Success Manager EMEA

    4 settimane fa

    Milan, Italia Dailymotion A tempo pieno

    Job Description Dailymotion is actively looking for a Customer Success Manager within the Customer Success & Account Management team. As a Customer and Success Manager, you will serve as advertiser and agency point-of-contact for all campaign-related inquiries from start to finish of campaign lifecycle. Your main KPIs are client’s conversion and...

  • Customer Success Manager

    1 mese fa

    Milan, Italia NetApp A tempo pieno

    Title: Customer Success Manager (m/f/d) Location: Kirchheim bei Munchen, DE, 85551 Requisition ID: 126308 About NetApp We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate...

  • Customer Success Manager

    4 settimane fa

    Milan, Italia NetApp A tempo pieno

    Title: Customer Success Manager (m/f/d) Location: Kirchheim bei Munchen, DE, 85551 Requisition ID: 126308 About NetApp We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate...

  • Procurement Manager

    1 mese fa

    Milan, Italia TAKKT Gruppe A tempo pieno

    **KAISER+KRAFT**, a strong brand of TAKKT Group is seeking motivated individuals to join their team in **Italy** as **Procurement Manager (all genders) **to shape the future of work! **Tasks**: - Development of a procurement strategies for selected product groups - Supplier management by securing and optimizing all purchasing conditions - Develop and...

  • Customer Success Manager

    2 settimane fa

    Milan, Italia NetApp A tempo pieno

    Title: Customer Success Manager (m/f/d) Location: Kirchheim bei Munchen, DE, 85551 Requisition ID: 126308 About NetApp We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate...

  • IT Contract and Procurement Manager

    1 mese fa

    Milan, Italia UPIM A tempo pieno

    Job description Verify your compatibility with this job ad ? % Apply Non abbiamo bisogno solo di competenze, ma di voglia di trasformare ed avere un impatto sul futuro del nostro business. In OVS SpA la tecnologia è il fulcro delle nostre strategie di sviluppo, ma abbiamo bisogno di competenze nuove in grado di integrare sempre di più esperienza...

  • Customer Success Manager EMEA

    4 settimane fa

    Milan, Italia Dailymotion A tempo pieno

    Job DescriptionDailymotion is actively looking for a Customer Success Manager within the Customer Success & Account Management team.As a Customer and Success Manager, you will serve as advertiser and agency point-of-contact for all campaign-related inquiries from start to finish of campaign lifecycle.Your main KPIs are client’s conversion and retention....

  • SaaS Customer Success

    3 mesi fa

    Milan, Italia Trustfull A tempo pieno

    Trustfull is seeking a highly motivated SaaS Customer Success to join our team. As a SaaS Customer Success , you will be responsible for ensuring the successful adoption, onboarding, and long-term satisfaction of our SaaS customers.You will work closely with our customers to understand their needs and provide guidance on how to best leverage our SaaS...

  • Senior Manager, Procurement

    2 mesi fa

    Milan, Italia Regeneron Pharmaceuticals, Inc A tempo pieno

    The Senior Manager, Global Procurement – International Markets: Italy and Spain will be accountable for the delivery of Procurement activities within Italy and Spain as part of Regeneron’s international footprint. This role will partner with collaborators and colleagues from each market to implement and optimise plans for supplier engagement and...

  • Customer Campaign Expert

    2 mesi fa

    Milan, Italia ING A tempo pieno

    Job Description Il/La Customer Campaign Expert è inserito/a come Customer Journey Expert nella Tribe Customer Interaction all'interno dell'organizzazione Agile di ING e collabora con altri esperti per raggiungere gli obiettivi della squad Customer Strategy. Focus principale del/della Customer Campaign Expert è di disegnare campagne commerciali di...

  • Customer Campaign Expert

    4 settimane fa

    Milan, Italia ING A tempo pieno

    Job Description Il/La Customer Campaign Expert è inserito/a come Customer Journey Expert nella Tribe Customer Interaction all'interno dell'organizzazione Agile di ING e collabora con altri esperti per raggiungere gli obiettivi della squad Customer Strategy. Focus principale del/della Customer Campaign Expert è di disegnare campagne commerciali di...

  • Platform & Customer Success Manager

    1 settimana fa

    Milan, Italia Prestatech A tempo pieno

    We are an AI-powered credit intelligence platform that helps banks, lending platforms, UTP asset managers and brokers taking fast and informed credit decisions for both consumers and SMEs. We combine intelligent document automation and anti-fraud algorithms with the granularity of bank account and financial data to automate the credit analysis and the...

  • Platform & Customer Success Manager

    2 giorni fa

    Milan, Italia Prestatech A tempo pieno

    We are an AI-powered credit intelligence platform that helps banks, lending platforms, UTP asset managers and brokers taking fast and informed credit decisions for both consumers and SMEs. We combine intelligent document automation and anti-fraud algorithms with the granularity of bank account and financial data to automate the credit analysis and the...

  • Customer and Project Manager Intern

    4 settimane fa

    Milan, Italia Jointly - Il Welfare Condiviso A tempo pieno

    Jointly è una Società Benefit e B Corp che opera nel mondo dei servizi di Welfare, Wellbeing e People Caring. Con oltre 900 clienti, ci impegniamo quotidianamente per migliorare la qualità della vita delle persone e il benessere delle organizzazioni. Attraverso i nostri servizi aiutiamo le famiglie a trovare le migliori soluzioni di cura e assistenza per...

  • Satellite Project Procurement Manager

    2 mesi fa

    Milan, Italia OHB Italia SpA A tempo pieno

    OHB Italia is seeking for its Satellites Department in Milano or Rome for immediate start aSatellite Project Procurement Manager (m/f) Ref.PPM_2024Your TasksActing as main responsible for all procurement related activities within a core project teamInitiation, coordination, implementation and monitoring of all procurement activities of equipment and...

  • Satellite Project Procurement Manager

    4 settimane fa

    Milan, Italia OHB Italia SpA A tempo pieno

    OHB Italia is seeking for its Satellites Department in Milano or Rome for immediate start aSatellite Project Procurement Manager (m/f) Ref.PPM_2024Your TasksActing as main responsible for all procurement related activities within a core project teamInitiation, coordination, implementation and monitoring of all procurement activities of equipment and...

  • Customer and Project Manager Intern

    3 settimane fa

    Milan, Italia Jointly - Il Welfare Condiviso A tempo pieno

    Jointly è una Società Benefit e B Corp che opera nel mondo dei servizi di Welfare, Wellbeing e People Caring. Con oltre 900 clienti, ci impegniamo quotidianamente per migliorare la qualità della vita delle persone e il benessere delle organizzazioni. Attraverso i nostri servizi aiutiamo le famiglie a trovare le migliori soluzioni di cura e assistenza per...