Service Training Specialist

1 mese fa

Lodi, Italia HITACHI ENERGY ITALY S.P.A. A tempo pieno

Description

:

For our Business Unit High Voltage based in Lodi we are looking for a candidate who will be responsible for developing and delivering training programs/materials on client’s products/services for all levels of organizational staff.

Your responsibilities:

Source for venue, vendors, processes and technologies to ensure organizational members develop, maintain and enhance their technical and/or process knowledge. Identify business critical learning needs; prioritize and approve budgeted resources. Review, validate and modify the Training Plan regularly to achieve learning solution objectives & expectations. Effectively and proactively manage the entire training project lifecycle which involves Envisioning (Vision/Scope), Planning (Project Plan and Functional Specs), Developing (Instructional Design), Stabilizing (BETA/Train the Trainer) and Deploying (coordination of people, staffing and other resources & communication). Develop training documentation and use a variety of training mediums such as classes, workshops, Computer Based Training (CBT) and on-line help. Measure training return on investment (ROI) and pilot-tests new training techniques, tools and processes to increase training effectiveness.

Your background:

Technical diploma or bachelor degree in engineering; Good knowledge of Italian and English; Passionate about Digital; Proactivity, willingness to learn and good communication skills are required.

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