Customer Service Junior
1 mese fa
Risorse SpA, per Carrozzeria di autoveicoli, ricerca personale da inserire con il ruolo di:
Customer Service Junior
Le risorse selezionate saranno inserite all'interno dell'Ufficio Customer Service per svolgere servizio di assistenza informativa e commerciale verso il cliente attraverso supporto telefonico, con l'obiettivo di garantirne la soddisfazione e la fidelizzazione.
Dovranno, inoltre, gestire la presa degli appuntamenti e la pianificazione e riparazione del planning perizia.
Requisiti indispensabili:
- Diploma;
- Pregressa esperienza, almeno biennale, nell'assistenza clienti Inbound nel settore finanziario o assicurativo;
- Buona predisposizione commerciale;
- Buona conoscenza del pacchetto office.
Completano il profilo:
- Buone doti comunicative e relazionali;
- Problem solving;
- Resistenza allo stress;
- Dinamicità;
- Professionalità;
- Buona metodologia di lavoro ed attitudine alle pratiche gestionali.
L'offerta di lavoro prevede iniziale Contratto di Somministrazione con possibilità di proroghe.
Orario di lavoro: turno centrale.
CCNL Metalmeccanica Piccola Industria Confapi.
Zona di lavoro: Grugliasco.
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