Junior Customer Contract Director

1 mese fa


Milan, Italia Orange Business Services A tempo pieno

about the role

Orange is seeking a professional with Program/Project Management background to growth within the Governance and Project Management team for South Europe Territory. The ideal candidate is strongly focused on customer satisfaction, he/she aims to deliver an excellent customer experience supporting the adoption of Orange services while optimizing revenue and managing efficiency on the assigned accounts. 

Main Responsibilities of the Customer Contract Manager

Service Creation for new contracts & contract extensions (new products, MSA changes, etc) Management of improvement & optimization plans  Matrix management of the Internal teams responsible to deliver services to customer Governance of the client relationship during the lifecycle of the contract Execution of contractual obligations Leadership of the Orange core team to ensure overall delivery of contract commitments and client satisfaction

about you

Minimum of 5 years of client facing experience in the Telecom or IT industry Good leadership skills and able to work under pressure Client focused with good interpersonal & negotiation skills. Experience in managing geographically distributed and multicultural teams. Excellent organisation, and good coordination, communication, presentation, synthesis and reporting skills Good experience and proficiency at developing, documenting and optimizing processes

additional information

Degree in business, science (or other relevant area), or equivalent relevant experience with a demonstrable commitment to self-development Agile Synergy Practitioner Certification ITIL foundation certification Excellent knowledge of written and spoken English language Optional : CMM/CMMI, PMP or PgMP or Prince2 or MSP, Six Sigma certifications

contract

Regular



  • Milan, Italia Orange SA A tempo pieno

    about the roleDo you have a wide interest in technology that goes beyond a single domain … from 5G to AI and from connectivity to data-analytics ? Are you a dynamic professional with a track record in Program/Project Management? Exciting opportunities await you to grow within our Governance and Project Management team, focusing on the vibrant South Europe...


  • Milan, Italia MotorK A tempo pieno

    Junior Customer Success Specialist (Internship) - Milan - Motork Seniority Level: Internship MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the...

  • Art Director Junior

    2 giorni fa


    Milan, Italia trash adv A tempo pieno

    Ricevere annunci in anteprima, news, consigli e altri contenuti esclusivi Trash adv, con oltre 25 anni di esperienza in ambito pubblicitario, cerca un Art Director Junior che abbia voglia di affiancarci nel gestire la complessità abbinata ai più svariati progetti di comunicazione sui quali siamo impegnati (da campagne destinate a un audience globale a...

  • SAP Program Director

    2 giorni fa


    Milan, Italia Darwin Recruitment A tempo pieno

    SAP Program Director / Manager SAP Program Director / Manager Program Director | Long term contractDarwin Recruitment has a new vacancy at one of our clients, we are looking to hire a Program manager / director on a long term contract.General Conditions:Location:Milan, ItalyContract type:consultant / contractor / employed freelancerDuration:12 months +...

  • Lead Contract Manager

    4 settimane fa


    Milan, Italia HITACHI ENERGY ITALY S.P.A. A tempo pieno

    Description : You as a Lead Contract Manager, will be part of the Power Grids, Grid Integration (PGGI - HVDC) business based in HE Milano office, Italy, with analytical, hands-on and autonomous approach, you contribute to the successful performance of Contract Management in the assigned project. You are a reliable business partner who will be ensuring...

  • Lead Contract Manager

    2 giorni fa


    Milan, Italia Hitachi Automotive Systems Americas, Inc. A tempo pieno

    You as a Lead Contract Manager, will be part of the Power Grids, Grid Integration (PGGI - HVDC) business based in HE Milano office, Italy, with analytical, hands-on and autonomous approach, you contribute to the successful performance of Contract Management in the assigned project. You are a reliable business partner who will be ensuring contract and risk...


  • Milan, Italia KUEHNE + NAGEL A tempo pieno

    The NATIONAL CONTRACT LOGISTICS CUSTOMER SOLUTIONS ENGINEER is responsible for analyzing RFQ’s, developing a client tailored solution and presenting for approval to business unit Executives and clients specific to warehouse operations. Your Role The NATIONAL CONTRACT LOGISTICS CUSTOMER SOLUTIONS ENGINEER is responsible for analyzing RFQ’s, developing a...


  • Milan, Italia Kuehne + Nagel AS A tempo pieno

    The NATIONAL CONTRACT LOGISTICS CUSTOMER SOLUTIONS ENGINEER is responsible for analyzing RFQ’s, developing a client tailored solution and presenting for approval to business unit Executives and clients specific to warehouse operations.Your RoleThe NATIONAL CONTRACT LOGISTICS CUSTOMER SOLUTIONS ENGINEER is responsible for analyzing RFQ’s, developing a...


  • Milan, Italia Page Personnel A tempo pieno

    La risorsa inserita nel ruolo di Customer Care svolgerà le seguenti mansioni:- assistenza pre vendita;- assistenza post vendita;- gestione dei resi, dei reclami e delle non conformità;- monitoraggio dello stato degli ordiniLa risorsa ideale ha maturato un'esperienza minima di 6 mesi nel ruolo.La conoscenza fluente del tedesco rappresenta un requisito...


  • Milan, Italia IT1 Kardex Italia S.p.A. A tempo pieno

    Director Life Cycle Service page is loadedDirector Life Cycle ServiceBewerbenlocationsMilantime typeVollzeitposted onVor 14 Tagen ausgeschriebenjob requisition idJR101691Field Service Engineering work is focused on providing technical advice to customers including commissioning, installing, and testing of products/equipment.Ihre Aufgaben Main...

  • Data Center

    2 settimane fa


    Milan, Italia Microsoft A tempo pieno

    Overview Microsoft Cloud Operations + Innovation (CO+I) is the team behind the cloud. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering...

  • Managing Director

    2 giorni fa


    Milan, Italia JBAndrews A tempo pieno

    Overview:As the Managing Director - Italy, for a Global Freight Fowrwarder, you will play a pivotal role in leading and driving the company's operations, strategy, and growth within the Italian market. You will be responsible for overseeing all aspects of the business, including sales, operations, finance, and client relationships, to ensure the achievement...

  • Deloitte Italy

    4 settimane fa


    Milan, Italia Deloitte A tempo pieno

    What impact will you make? Deloitte Italy – Contract Law Junior Specialist  Vuoi scoprire qualcosa in più sul team Legal? Ecco qui per te alcune informazioni per scoprire questa opportunità di lavoro e, più in generale, su Deloitte. Ogni giorno ci impegniamo a  #MakeanImpactThatMatters Il nostro punto di  forza ? Il gioco di...

  • Project Director

    3 settimane fa


    Milan, Italia Prysmian Group A tempo pieno

    OVERALL PURPOSE OF ROLE The Project Director is responsible and accountable of the entire governance of specific EPCI Project initiatives characterized by a maximum degree of business risk in terms of financial aspects, organizational, technological and contractual complexities. KEY DUTIES & RESPONSIBILITIES Is the focal point for all project...

  • Junior Proposal Engineer

    4 settimane fa


    Milan, Italia SUEZ A tempo pieno

    Contract type Temporary / Fixed-Term WHO WE ARE We’ve beenexperts in water and waste management for 160 years. We operate on 5continents, on which SUEZ harnesses all its desire for innovation to achieve asmart and sustainable management of resources throughout the world. Our companyworks with its customers to restore and conserve the planet's...


  • Milan, Italia Kuehne + Nagel AS A tempo pieno

    The NATIONAL CONTRACT LOGISTICS CUSTOMER SOLUTIONS ENGINEER is responsible for analyzing RFQ’s, developing a client tailored solution and presenting for approval to business unit Executives and clients specific to warehouse operations.Your RoleThe NATIONAL CONTRACT LOGISTICS CUSTOMER SOLUTIONS ENGINEER is responsible for analyzing RFQ’s, developing a...

  • Project Director

    2 giorni fa


    Milan, Italia Prysmian Group A tempo pieno

    OVERALL PURPOSE OF ROLE The Project Director is responsible and accountable for the entire governance of specific EPCI Project initiatives characterized by a maximum degree of business risk in terms of financial aspects, organizational, technological, and contractual complexities.KEY DUTIES & RESPONSIBILITIESIs the focal point for all project activities and...

  • Director of Sales

    2 giorni fa


    Milan, Italia Armani Hotel Milano A tempo pieno

    Director of Sales A Unique opportunity to join our Sales Team as a Director of Sales – International Markets specialist! We are looking for a talented sale enthusiastic to further develop key markets for Armani Hotel Milano. It is expected to have a wide knowledge of MICE, Corporate and Entertainment segments. MAIN RESPONSIBILITIES • Expand the clientele...

  • Customer Service Manager

    1 settimana fa


    Milan, Italia Idemia A tempo pieno

    Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our...


  • Milan, Italia Page Personnel A tempo pieno

    La risorsa inserita nel ruolo di Customer Care svolgerà le seguenti mansioni:- assistenza pre vendita;- assistenza post vendita;- gestione dei resi, dei reclami e delle non conformità;- monitoraggio dello stato degli ordini.La risorsa ideale ha maturato un'esperienza minima di 6 mesi nel ruolo.La conoscenza fluente del francese e/o dello spagnolo...