Rome Member Service Representative

4 mesi fa

Rome, Italia United Nations Federal Credit Union A tempo pieno

Why join this team

Our Member Service Representatives are the faces of service excellence. In this role, you will interact daily with UNFCU members, determining their financial needs and making referrals where necessary, promoting the Credit Union's product line, processing new accounts/loan applications, resolving issues with member accounts/loans, and assisting members to the fullest extent possible. 

This position is onsite 5x/week, based in our Rome office.

What you'll do

Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. Become a trusted advisor to members by presenting the features and benefits of UNFCU’s products and services that will best satisfy their current and future needs. Investigate member account/loan issues, determine action necessary to resolve the issue, and ensure that this action is taken in a timely fashion. Follow up to ensure that the issue is corrected, and keep members informed of the status of their issues. Keep abreast of changing/new regulations, UNFCU products, procedures and technology. Verify eligibility of prospective members, establish new memberships, and open new accounts. Respond to member telephone inquiries and requests. Prepare responses to member correspondence. Maintain confidentiality of all member account information. Assist with various functions that contribute towards the increased efficiency of the office. This could include performing clerical/reception/telephone duties to support department when necessary. Participate in Credit Union training programs. Perform any other functions as requested by Supervisor/Management which stay within the competence of UNFCU business in Geneva. Assist other UNFCU colleagues, branches, offices and departments with various functions or projects. Conduct promotional activities such as presentations and info desks, etc. Work on various short and long term projects. Perform additional responsibilities as assigned.

What we're seeking

2 years of retail banking experience Knowledge of regulations pertaining to accounts, services, confidentiality and lending, and/or ability and willingness to learn these as well as other skills and practices, is required. Must possess a friendly, positive and strong service orientation. Must have excellent communication and presentation skills. Fluency in Italian and English.

What makes you stand out

Experience with international customers.

Who we are

UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture. 

UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws.

  • Technical Service Specialist

    3 mesi fa

    Rome, Italia Abbott Laboratories A tempo pieno

    Job Title: Technical Service SpecialistPrimary Objective of Position: The Technical Service Specialist plays a critical role in ensuring the smooth operation of our products. They are responsible for performing planned maintenance activities, hardware and software upgrades (TSBs), and providing backup first-line level one service. Additionally, they...

  • Senior Customer Service Representative

    4 settimane fa

    Rome, Italia Stryker Italia S.r.l. A tempo pieno

    Work Flexibility: Hybrid or Onsite Il Senior Customer Service Representative ha acquisito nel tempo conoscenze ed esperienza nel ruolo e ha consolidato la propria conoscenza dei vari aspetti del proprio ruolo. Grazie all'esperienza acquisita, il Senior Customer Service Representative è in grado di rispondere a richieste e domande e di segnalare eventuali...

  • Cabin Crew Member

    3 mesi fa

    Rome, Italia Emirates Airline A tempo pieno

    ATTENTION: Please ensure you complete the entire application process on the official Emirates career site. Your CV must be in English. Location: Dubai.A personality that shines, the ability to adapt to any situation and make people feel at ease. These are a few of the qualities we’re looking for in our cabin crewAs the face of Emirates, you’ll be the...

  • Livestock Sales Representative

    2 mesi fa

    Rome, Italia ACM A tempo pieno

    Australian Community Media (ACM) is Australia's leading independent regional and rural media business. ACM plays an important and key role in delivering quality content to their audience through integrated platforms. Leveraging the audience built by quality content delivers results to customers. With more than 100 news brands publishing online and in...

  • Rental Service Agent

    2 settimane fa

    Rome, Italia Indie campers A tempo pieno

     ABOUT USIndie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we...

  • Chemist (Laboratory Technician) – Rome, Italy

    5 mesi fa

    Rome, Italia AmSpec Group A tempo pieno

    As a member of the laboratory team in Rome, they will report directly to the local manager. Main tasks : – In compliance with the safety and general standards of quality of the laboratory, he/she will ensure the performance of tests and the verification of tests; – He/She will be responsible to check the conformity of the samples received and report...

  • TeleSales Representative

    2 settimane fa

    Rome, Italia FlexCar A tempo pieno

    FlexAuto is growing rapidly, and we are looking for a Telesales Representative to join our team in our offices at Rome, Italy. This is a unique opportunity for an entry-level position within the fastest growing Greek scale-up company and one of the fastest in Europe.Who We AreFlexCar is more than a car leasing company. We redefine the way consumers own a car...

  • Italian speaking technical support representative in Greece

    5 giorni fa

    Rome, Italia Patrique Mercier Recruitment A tempo pieno

    Patrique Mercier Recruitment is excited to offer a role as an Italian Speaking Technical Support Representative in Greece! This is a wonderful opportunity for individuals who are passionate about technology and customer service, and who are fluent in Italian.As a Technical Support Representative, you will assist Italian-speaking customers by troubleshooting...

  • GenO Sales Representative

    4 mesi fa

    Rome, Italia Oracle A tempo pieno

    Generation Oracle (GenO) is Oracle’s brand new career development initiative, focused on identifying and advancing early-in-career and returnship talent through a tailored Sales, Solution Engineering and Consulting programme. GenO delivers learning, continuous development and clear, accessible career paths whilst offering the opportunity to influence and...

  • Finance Business Partner

    4 mesi fa

    Rome, Italia Siemens S.p.A. A tempo pieno

    Create a better tomorrow with us. We are looking for a Headof Finance- Branch Rome , committed to Projects and Services in the Building business to be hired with a permanent contract in Rome within the Regional Solutionand Services Business Unit. Siemens is a focused technology company, pioneering intelligent solutionsthat transform the...

  • Immersive Experience Staff/Guide Rome

    4 settimane fa

    Rome, Italia IKONO A tempo pieno

    IKONO is an immersive journey that combines art, play, and the unexpected where people are diving into eclectic worlds that invite them to self-discovery and shared experiences. Is a place to bring up the imagination and unleash free-form creativity while remaining in the city. With five locations in Madrid, Rome, Barcelona, Budapest, and now Vienna, we are...

  • Immersive Experience Staff/Guide Rome

    4 settimane fa

    Rome, Italia IKONO A tempo pieno

    IKONO is an immersive journey that combines art, play, and the unexpected where people are diving into eclectic worlds that invite them to self-discovery and shared experiences. Is a place to bring up the imagination and unleash free-form creativity while remaining in the city. With five locations in Madrid, Rome, Barcelona, Budapest, and now Vienna, we are...

  • Customer Service Representative

    2 mesi fa

    Rome, Italia U Trust Insurance Agency LLC A tempo pieno

    About Us:U Trust Insurance Agency LLC is a leading trucking insurance agency serving clients across 27 states. With a strong commitment to excellence and customer satisfaction, we have built a reputation for providing top-notch insurance solutions and exceptional service.Position Overview:As a Customer Service Representative, you will play a vital role in...

  • Customer Service Representative

    2 settimane fa

    Metropolitan City of Rome Capital, Italia Gi Group SpA Filiale di Roma Nazionale A tempo pieno

    Job Title: Customer Service AdvisorJob Type: Part-time, 20 hours/weekLocation: Roma (zone est)Company: Gi Group SpA Filiale di Roma NazionaleAbout the Job:We are seeking a dynamic and customer-focused individual to join our Customer Service team in Roma. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our...

  • Customer Service Representative

    2 settimane fa

    Metropolitan City of Rome Capital, Italia Gi Group SpA Filiale di Roma Nazionale A tempo pieno

    Job Title: Customer Service AdvisorJob Type: Part-time, 20 hours/weekLocation: Roma (zone est)Company: Gi Group SpA Filiale di Roma NazionaleAbout the Job:We are seeking a dynamic and customer-focused individual to join our Customer Service team in Roma. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our...

  • Field Service Engineer

    4 mesi fa

    Rome, Italia TOMRA A tempo pieno

    Job Description Our local TOMRA Office is located in Parma and we are always looking for passionate individuals to join our organization. For this position we are specifically looking for a experienced Field Service Engineer around Rome. As a Field Service Engineer, you'll be part of a global service team and will report to the Field Service...

  • Customer Service Representative

    2 settimane fa

    Metropolitan City of Rome Capital, Italia Gi Group SpA Filiale di Roma Nazionale A tempo pieno

    Customer Service Advisor - Addetto/A Customer ServiceGi Group SpA Filiale di Roma Nazionale, un leader nel settore della logistica, cerca un professionista da inserire nel reparto Customer Service.Chi ricerchiamo?La risorsa entrerà a far parte di un team dinamico e appassionato di un contesto aziendale ad ampio respiro internazionale.L'attività di lavoro...

  • Customer Service Representative

    2 settimane fa

    Metropolitan City of Rome Capital, Italia Gi Group SpA Filiale di Roma Nazionale A tempo pieno

    Customer Service Advisor - Addetto/A Customer ServiceGi Group SpA Filiale di Roma Nazionale, un leader nel settore della logistica, cerca un professionista da inserire nel reparto Customer Service.Chi ricerchiamo?La risorsa entrerà a far parte di un team dinamico e appassionato di un contesto aziendale ad ampio respiro internazionale.L'attività di lavoro...

  • Faculty Position in Economics and Finance

    4 mesi fa

    Rome, Italia John Cabot University A tempo pieno

    Job SummaryJohn Cabot University invites applications for an open-rank (assistant or associate) full-time tenure-track faculty position in Economics. The initial appointment is for two years with the possibility of tenure.We seek candidates with a Ph.D. in Economics who are specialized in macroeconomics, finance, banking, and capital markets and have...

  • Client service director

    3 settimane fa

    Rome, Italia LePub A tempo pieno

    Job Description Your  to-do list : Maintaining working relationships with clients, attend brand planning workshops and client presentations; Managing the workflow to ensure that tasks are delivered on time; Staying aware of clients’ competitor activities & deliver insights for clients; Managing and coordinate the Account team. Interested? Keep...