Medical Information and Adverse Event Intake Specialist with German and English language

5 mesi fa


Milan, Italia IQVIA A tempo pieno

IQVIA Safety Operations team play an important part in the design, build and execution of end-to-end safety solutions for major pharmaceutical companies and their post market products around the world. We are proud to be an international, diverse team based across the world, with ‘safety hubs’ in Ireland, Poland, Austria, Portugal, Slovakia, Spain, India and USA. Each new joiner is supported by a nurturing management team, collaborative colleagues as well as a clear career ladder with plenty of opportunities to allow you to grow, adapt and shine.

Medical Information and Adverse Event Intake Specialist with German and English language (12 month Fixed Term Contract- replacement for employee on maternity leave)

This position will put you at the forefront of Patient Safety. With daily direct contact with Health Care Professionals (HCPs) and patients (the very people we are working to help), this is a highly visible and important role within IQVIA and essential to our core goal of patient safety. You will perform key medical information call centre services and process safety and product quality information to help optimize the safety profiles of products across various therapeutic areas. This role can be conducted either Home Based / Hybrid / Office based the choice is yours.

RESPONSIBILITIES

Provide phone support to health care professionals and consumers regarding adverse events, product quality complaints, medical inquiries, product support, and other needs as required. This does NOT include commercial sales support.

Process Lifecycle safety operational data, perform data entry for tracking and Lifecycle safety databases, coding medical terminology, generating queries pertinent to the case, performing quality control, driving case closure, coordinating translations.

Receive and document incoming telephone calls and emails from investigative sites or other sources reporting safety data.

Build a positive, collaborative team environment with Lifecycle safety team members, lead by example, provide training and mentoring for less experienced team members.

Provide regular feedback to operations team manager and Customer Delivery manager (CDM) on project metrics and challenges.

Liaise with Project Manager by proactively identifying issues and proposing solutions, providing them with technical support, reports, metrics, identifying SOW changes and potential change orders, delegating client requests.

Participate in training across Lifecycle safety process service offerings, participate in working groups as applicable in implementation of new initiatives, identification and implementation of process efficiencies.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

Bachelor’s Degree in a Life Science is required. 

Excellent written and verbal skills in English (min. C1) and native German language

Experience in Lifecycle safety (Pharmacovigilance, CEVA, Medical Information, Safety Publishing, Risk Management etc) is an asset.

Excellent attention to detail and accuracy maintaining consistently high-quality standards.

Ability to work effectively on multiple projects simultaneously, organize own workload and effectively manage competing priorities.

Excellent organizational skills and time management skills

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at



  • Milan, Italia Page Personnel A tempo pieno

    We are seeking a highly motivated and detail-oriented Regulatory Affairs Specialist to join our team. The Regulatory Affairs Specialist will play a key role in ensuring compliance with regulatory requirements for our medical devices. This individual will collaborate cross-functionally with internal teams to support product development, registration, and...


  • Milan, Italia Page Personnel A tempo pieno

    We are seeking a highly motivated and detail-oriented Regulatory Affairs Specialist to join our team. The Regulatory Affairs Specialist will play a key role in ensuring compliance with regulatory requirements for our medical devices. This individual will collaborate cross-functionally with internal teams to support product development, registration, and...


  • Milan, Italia Language Matters A tempo pieno

    We are currently recruiting for an exciting opportunity with a leading toy and games manufacturer, known around the world for their quality products, creativity, and cultural influence. They currently have 2 great opportunities available. Our client offers a great remuneration package, with a permanent contract and benefits. Their offices are located in...


  • Milan, Italia Language Matters A tempo pieno

    We are currently recruiting for an exciting opportunity with a leading toy and games manufacturer, known around the world for their quality products, creativity, and cultural influence. They currently have 2 great opportunities available. Our client offers a great remuneration package, with a permanent contract and benefits. Their offices are located in...


  • Milan, Italia Language Matters A tempo pieno

    A well-known company within the fashion industry is looking for a bright German speaker to join them on their ride in maintaining outstanding customer service worldwide! As a German speaker, you will be involved in an enjoyable, vibrant team, where no days are the same.This role is remote-based anywhere in the UK. Within your role, you will be in charge of...


  • Milan, Italia Biogen A tempo pieno

    Job Description The MSL provides field-based medical/scientific expertise ensuring understanding of the disease area and Biogen’s products as appropriate. They are integral to building valued constructive partnerships with key stakeholders in the medical community and the healthcare system. MSLs contribute to company success through both internal and...


  • Milan, Italia Randstad A tempo pieno

    Randstad HR Solutions sta ricercando per AstraZeneca, azienda leader in campo biofarmaceutico, un tirocinante da inserire nel team di Patient Safety and Medical Information all’interno della funzione Medical AffairsSe sei interessato alle opportunità che la scienza può offrire per migliorare la vita dei pazienti e per metterti alla prova, AstraZeneca è...

  • English Teacher

    3 giorni fa


    Milan, Italia Fun and School A tempo pieno

    We are looking for a young mother-tongue English teacher.Experienced with children especially from 3 to 10 years old.Able to manage a group of children for afterschool classes from 16.00 and onwards.Italian language knowledge is a plus.Contratto di lavoro: Part-timeRetribuzione: €16,00 - €20,00 all'oraDisponibilità:Dal lunedì al...


  • Milan, Italia Language Matters A tempo pieno

    Europe's leading developer, and manager of upscale designer retail destinations is currently looking for a French or German speaking L&D Partner. You'll be the go-to person for training across 8 countries, crafting and delivering content mainly in digital formats. Your main tasks will involve setting up and running inductions, tailoring training to suit each...


  • Milan, Italia Language Matters A tempo pieno

    Europe's leading developer, and manager of upscale designer retail destinations is currently looking for a French or German speaking L&D Partner. You'll be the go-to person for training across 8 countries, crafting and delivering content mainly in digital formats. Your main tasks will involve setting up and running inductions, tailoring training to suit each...


  • Milan, Italia Language Matters A tempo pieno

    Europe's leading developer, and manager of upscale designer retail destinations is currently looking for a French or German speaking L&D Partner. You'll be the go-to person for training across 8 countries, crafting and delivering content mainly in digital formats. Your main tasks will involve setting up and running inductions, tailoring training to suit each...


  • Milan, Italia Milano Cortina 2026 A tempo pieno

    Take the chance to work for the Organization in charge of delivering one of the biggest and most prestigious events in sport field! Feel the Olympic and Paralympic energy joining us at Fondazione Milano Cortina 2026, leaving a mark in the sport history!BREAK THE ICE!Fondazione Milano Cortina 2026 is the Organizing Committee for the Olympic and Paralympic...


  • Milan, Italia GENERAL LANGUAGE ACADEMY S.R.L. A tempo pieno

    Mother tongue English teacher wanted for our school in Milan. Candidates should have the following: - English mother tongue - Relevant teaching certificate - Familiar with Communicative Language Teaching - Good teaching and interactive skills with students - Good computer skills in Windows Word, Excel and Internet applications - Valid work papers for Italy...


  • Milan, Italia Language Matters A tempo pieno

    Our client, a well-established design and manufacture company, is looking for a German speaking sales executive / Sales Development Representative to assist their growth internationally. This role will be crucial in driving their growth across Northern and Central Europe, with a base at our UK headquarters in Cambridge, where the products are designed and...


  • Milan, Italia RDM Group A tempo pieno

    Job description:As one of the biggest players in paperboard manufacturing we’re currently looking for suitable candidates to join our Milan team of Back Office on the position of:Customer Service SpecialistHe/she will be a member of Italian Team and will be in charge of the portfolio of B2B customers in the Order to Cash process. He/she will act as a...


  • Milan, Italia Allego A tempo pieno

    This is AllegoAllego provides reliable charging solutions to cities, companies, and consumers. We deliver charging facilities that can be used by all electric cars and every EV driver, providing a seamless charging experience. Our goal is to contribute to zero emission mobility and see to it that EV drivers can charge at the right location with the right...


  • Milan, Italia Allego A tempo pieno

    This is AllegoAllego provides reliable charging solutions to cities, companies, and consumers. We deliver charging facilities that can be used by all electric cars and every EV driver, providing a seamless charging experience. Our goal is to contribute to zero emission mobility and see to it that EV drivers can charge at the right location with the right...


  • Milan, Italia Four Seasons Hotels and Resorts A tempo pieno

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...


  • Milan, Italia Nippon Gases A tempo pieno

    Welcome to Nippon Gases | NIPPON GASES Senior Governance Risk and Compliance Specialist  Job description Nippon Gases is one of the leadingcompanies in the industrial and medical gases business in Europe. We servicemore than 150,000 customers and have a diversified involvement in broadindustries such as healthcare, food, manufacturing, metallurgy,...

  • Venue Medical Officer

    3 giorni fa


    Milan, Italia Milano Cortina 2026 A tempo pieno

    Take the chance to work for the Organization in charge of delivering one of the biggest and most prestigious events in sport field! Feel the Olympic and Paralympic energy joining us at Fondazione Milano Cortina 2026, leaving a mark in the sport history!BREAK THE ICE!Fondazione Milano Cortina 2026 is the Organizing Committee for the Olympic and Paralympic...