Service Manager

2 mesi fa

Casalnuovo di Napoli NA, Italia Bridgestone Americas, Inc. A tempo pieno

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses.
Position Summary Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials, and equipment.
Responsibilities Assign and schedule work duties to auto service staff according to individual skill level.
Serve all automotive service needs of customers.
Oversee the hiring and training of an effective auto service team.
Ensure high teammate retention.
Maintain compliance with quality standards.
Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up.
Serve as the primary point of contact for customer inquiries, feedback, and concerns.
Develop understanding of business operations in the automotive service environment.
Drive sales through proactive customer interactions and thorough vehicle inspections.
Provide valuable insights to facilitate product and service sales.
Minimum Requirements High School Diploma or equivalent.
4 years of auto service technical experience.
1 year of service manager or service writer experience.
Problem-solving skills for customer complaints.
Aptitude to manage inventory, scheduling, and equipment maintenance.
Capacity to lead and coach others.
Teammate and customer communication skills.
Ability to recruit and select technicians successfully.
Willingness to continue education and remain current in automotive repair issues.
Must have a valid automotive driver's license at all times.
PREFERRED QUALIFICATIONS 2-year degree or equivalent.
OUR CREW KNOWS BENEFITS Medical, Dental and Vision – Starting day 1 for all our teammates.
Paid vacation and holidays.
On-the-job training and company-funded ASE certifications.
Tuition reimbursement program.
Flexible work schedule.
401(k) match.
On-demand pay (daily pay) program available.
OUR VALUES GIVE BACK TO YOU Professional Development: Resources to help you level up in your career.
Community Involvement: We pride ourselves on working with our local communities.
Integrity & Teamwork: Our drive to do things right, always, together.

#J-18808-Ljbffr

  • Service Area Manager

    4 settimane fa

    Napoli, Italia Randstad A tempo pieno

    Randstad HR Solutions ricerca e seleziona un Service Area Manager per importante realtà nel settore della refrigerazione commerciale.Principali Responsabilità: Coordinare le attività legate al Service tramite il supporto dei diversi dipartimenti aziendali, diffondendo le migliori pratiche e condividendo il know-how.Implementare nuovi report in ambito...

  • Center Manager

    2 mesi fa

    Casalnuovo di Napoli (NA), Italia Cerba Healthcare Italia S.r.l. A tempo pieno

    Vacancy Web Description Profilo Azienda Cerba HealthCare è un Gruppo Internazionale dedicato alla diagnostica ambulatoriale con laboratori analisi presenti in 46 nazioni con 750 laboratori operativi e 35 milioni di pazienti all’anno. La divisione italiana del Gruppo, nata nel 2017, è una realtà di eccellenza specializzata nei settori dei laboratori...

  • IT Incident and Continuous Improvement Project Manager

    2 mesi fa

    Casalnuovo di Napoli (NA), Italia MSC Cruises A tempo pieno

    MSC Cruises, the world's 3rd largest cruise operator, is in the midst of a transformative digital journey. As we continue to modernize our operations, our reservation system stands as a pivotal component in ensuring a seamless experience for our customers. We are seeking an IT Incident Manager and Continuous Improvement professional to join our Naples...

  • Service Manager

    2 mesi fa

    Napoli, Italia Bridgestone Americas, Inc. A tempo pieno

    Company OverviewBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales,...

  • Service Manager

    2 mesi fa

    Napoli, Italia Bridgestone Americas, Inc. A tempo pieno

    Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America.BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations.With locations across North America and more than $3 billion in tire and auto service sales,...

  • Project Service Manager

    6 mesi fa

    Napoli, Italia System Management A tempo pieno

    Ricerchiamo Service Manager dotati di eccellenti capacità nella gestione e pianificazione delle attività di manutenzione correttiva ed evolutiva dei progetti aziendali. **Hai esperienza in ambito Service Management e vuoi aprire la tua carriera a nuovi scenari di crescita?**: In System Management passione e professione camminano di pari passo. La nostra...

  • Service Manager

    2 settimane fa

    Napoli, Italia Bridgestone Americas, Inc. A tempo pieno

    Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service...

  • Service Manager

    1 mese fa

    Napoli, Italia Bridgestone Americas, Inc. A tempo pieno

    Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service...

  • Auto Sales Manager, Luxury Automotive Experience a Plus

    2 settimane fa

    Casalnuovo di Napoli (NA), Italia jobs.sportstechgroup.org- JobBoard A tempo pieno

    Search cities... Auto Sales Manager, Luxury Automotive Experience a Plus 1250 Airport Pulling Road South, Naples, FL 34104 Experience is Required Naples Motorsports in Naples, FL is a premier source for the finest vehicles from the world's most elite auto manufacturers and an authorized dealer for Alfa Romeo, Karma, Lotus, Rimac, and Morgan. We operate...

  • IT Service Delivery Manager

    2 settimane fa

    Napoli, Campania, Italia Msc Cruises A tempo pieno

    Are you a strategic thinker with a passion for delivering exceptional IT services? We are seeking an experienced IT Service Delivery Manager to join our team at Msc Cruises.Job SummaryWe are looking for a skilled and motivated individual to lead our technology operations. As an IT Service Delivery Manager, you will be responsible for overseeing the...

  • Auto Sales Manager, Luxury Automotive Experience a Plus

    3 settimane fa

    Casalnuovo di Napoli (NA), Italia Thegradcafe A tempo pieno

    Auto Sales Manager, Luxury Automotive Experience a Plus 1250 Airport Pulling Road South, Naples, FL 34104 Experience is Required Naples Motorsports in Naples, FL is a premier source for the finest vehicles from the world's most elite auto manufacturers and an authorized dealer for Alfa Romeo, Karma, Lotus, Rimac, and Morgan. We operate like an...

  • Auto Sales Manager, Luxury Automotive Experience a Plus

    2 settimane fa

    Casalnuovo di Napoli (NA), Italia The Learning Experience #377 A tempo pieno

    Auto Sales Manager, Luxury Automotive Experience a Plus 1250 Airport Pulling Road South, Naples, FL 34104 Experience is Required Naples Motorsports in Naples, FL is a premier source for the finest vehicles from the world's most elite auto manufacturers and an authorized dealer for Alfa Romeo, Karma, Lotus, Rimac, and Morgan. We operate like an...

  • Cloud Operations

    2 settimane fa

    Casalnuovo di Napoli (NA), Italia Engineering Ingegneria Informatica S.p.A. A tempo pieno

    All’interno della divisione Enterprise nell’area di mercato Energy & Utilities siamo alla ricerca di una figura di Cloud Operations & Governance manager che si occuperà di esercitare un ruolo cruciale nel percorso di crescita e trasformazione del team di DevOps Engineer all'interno dell'area SaaS Development della direzione Product development...

  • US-Manager

    1 mese fa

    Casalnuovo di Napoli (NA), Italia Apple Inc. A tempo pieno

    Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Manager at an Apple Store, you lead, coach, and...

  • Service Area Manager Centro Sud

    8 mesi fa

    Provincia di Rovigo, Veneto, Italia Linde Material Handling Italia S.P.A. A tempo pieno

    SERVICE AREA MANAGER _ CENTRO SUD **What we offer**: SERVICE AREA MANAGER _ CENTRO SUD **Tasks and Qualifications**: SERVICE AREA MANAGER _ CENTRO SUD

  • IT Service Manager

    7 mesi fa

    Provincia di Milano, Lombardia, Italia G&P Servizi Informatici A tempo pieno

    **Descrizione Offerta**: - Job Description: Siamo alla ricerca di una figura professionale IT Service Manager - **Requirements**: - Laurea in informatica, ingegneria, economia o discipline affini - Almeno 5 anni di esperienza nel ruolo di IT Service Manager o posizioni simili - Conoscenza approfondita del framework ITIL e delle sue best practices -...

  • Area Sales Service Manager

    7 mesi fa

    Napoli, Italia ISO Srl A tempo pieno

    Gruppo internazionale leader nel settore macchine movimento terra, ricerca **AREA SALES SERVICE MANAGER CAMPANIA - PUGLIA - ABRUZZO** La posizione riguarda la gestione della manutenzione obbligatoria in capo ai Dealer del territorio assegnato. Ha la responsabilità della gestione e dello sviluppo del business garantendo i risultati delle attività...

  • Restoration Project Manager

    2 mesi fa

    Casalnuovo di Napoli (NA), Italia Servpro Industries, Inc. A tempo pieno

    As the Restoration Project Manager , you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence. Key Responsibilities Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software. ...

  • Service Professional/Driver

    1 mese fa

    Casalnuovo di Napoli, Italia Ewing Landscape Materials, Inc. A tempo pieno

    Ewing Outdoor Supply is looking for a Customer Service Professional to provide excellent customer service at our fast-growing landscape supply location in Naples, FL!You must have the ability to lift 50-70 lbs. and perform in a seasonal high heat situation . The ability to learn the POS (point of sale) system is a must, as well as the ability to identify...

  • Service Ka

    6 mesi fa

    Provincia di Milano, Lombardia, Italia Cimbali Group S.p.A. A tempo pieno

    Cimbali Group SpA ogni giorno si impegna ad innovare e costruire sistemi completi e soluzioni connesse per la migliore esperienza di servizio e consumo di caffè, a casa, al lavoro, in viaggio, nel tempo libero, con processi efficienti e sostenibili. con le nostre soluzioni noi ispiriamo chi lavora, consuma, ama e vive con il caffè. **Service KA & New...