Senior Key Account Manager

pSynmatch AI's client is a specialized pharmaceutical company, part of a larger international healthcare group, focused on innovative solutions in anesthesiology, intensive care, and infectious diseases. With a strong emphasis on hospital-based treatments, they support healthcare professionals in delivering high-quality patient care across Europe. /ppThey are looking for an entrepreneurial and commercially driven Senior Key Account Manager who combines a passion for building trusted customer relationships and identifying new opportunities with the ability to lead a local team and shape market presence in a complex hospital environment. In this player-coach role, you will own strategic account plans for target hospitals and healthcare networks, lead tender processes and contract negotiations, and build relationships with anesthesiologists, intensivists, infectious disease specialists, pharmacists, and procurement teams. You will lead and coach a local team of two Key Account Managers, own the country business plan and sales forecast, and act as the primary point of contact for the Sales Director Europe on all market-related matters. /ppThis is a full-time (permanent/fixed-term) position. Employment will be managed through WorkMotion, acting as Employer of Record to handle your local contract, payroll, and benefits /directly handling your contract and payroll. This role is open to candidates based in or near Rome, Italy, with willingness to travel as required across the territory. /ph3Key responsibilities /h3ulliStrategic Account Planning: Develop and execute strategic account plans for target hospitals and healthcare networks, translating business priorities into actionable plans and sustainable sales growth. /liliBusiness Development: Identify new business opportunities and drive product adoption, utilization, and account development. /liliStakeholder Relationship Management: Build and maintain trusted, long-term relationships with key stakeholders, including anesthesiologists, intensivists, infectious disease specialists, pharmacists, procurement teams, and hospital decision-makers. /liliComplex Organization Navigation: Navigate multidisciplinary hospital organizations to identify decision-makers, understand customer needs, and influence treatment and purchasing pathways. /liliTender Contract Leadership: Lead and support tender processes, contract negotiations, and product implementation activities. /liliKnowledge Transfer: Provide proactive, product
- and application-specific knowledge transfer, considering both clinical and commercial aspects. /liliMarket Representation: Represent the company at medical congresses, educational meetings, and regional events. /liliTeam Leadership Coaching: Lead, coach, and develop a local team of two Key Account Managers, fostering accountability, collaboration, and a strong performance culture. /liliPerformance Management: Set clear objectives, conduct regular one-to-ones and performance reviews, and support individual development and capability building. /liliHands-on Coaching: Provide hands-on coaching and strategic guidance to strengthen account management effectiveness and commercial execution. /liliRole Balance: Balance personal strategic account responsibilities with the leadership and development of the local team. /liliCross-Team Collaboration: Work closely with colleagues across European teams to share insights, align priorities, and contribute to a strong, customer-focused organization. /liliBusiness Plan Ownership: Own the local country business plan and sales forecast, ensuring alignment with European commercial priorities. /liliSales Director Liaison: Serve as the primary point of contact for the Sales Director Europe on performance, opportunities, risks, and local market dynamics. /liliKOL Institutional Relationships: Act as the local face of the company, building credibility and maintaining strong relationships with key opinion leaders (KOLs), healthcare institutions, and other relevant stakeholders. /liliPolicy Reimbursement Engagement: Develop and maintain relationships with government-level stakeholders and public healthcare institutions, building understanding of local healthcare policy, reimbursement frameworks, and market access processes. /liliRegulatory Representation: Represent the company in administrative and non‑commercial interactions with external stakeholders, including reimbursement bodies and healthcare authorities, as appropriate. /liliMarket Liaison: Serve as the local liaison between the company and external market stakeholders, ensuring effective communication and coordination. /li /ulh3Candidate requirements /h3ulliExperience: 4–5 years of experience in pharmaceutical or medical sales, ideally within the hospital environment. /liliTrack Record: Proven experience in building strong customer relationships, identifying opportunities, and achieving commercial results. /liliCommunication

Skills:
Strong communication, presentation, n