Operations Lead Specialist

4 minuti fa

Torino, Italia Trace One A tempo pieno

We are seeking a detail-oriented CRM Operations Specialist to own and optimize our lead management infrastructure within Hub Spot. Reporting to the CRM Admin, you will ensure our marketing and sales teams have the clean data, accurate tracking, and efficient automations they need to maximize pipeline conversion. Working closely with our Growth Marketing team, you will focus on improving productivity through automation optimization, data accuracy, and robust tracking methods.Continuously optimize automation efficiency to improve team productivity and reduce manual processes
Data Management & Segmentation Ops
Maintain lead database hygiene through regular audits, deduplication, and data enrichment
Implement and optimize tracking methods to ensure accurate attribution and behavior data
Ensure CRM records accurately reflect lead status, source attribution, and engagement history
Partner with Sales to align on SQL handoff criteria and optimize feedback loops
Provide actionable insights to improve MQL-to-SQL conversion rates
Bachelor's degree or higher in Marketing, Business, or related field
Experience: Minimum 3 years in CRM management or marketing operations, with proven track record of improving pipeline conversion metrics
Proven experience with Hub Spot CRM, including workflows, lead scoring, lists, and reporting
B2 B software experience: Background in B2 B Saa S or software companies with understanding of complex sales cycles
Strong data analysis skills with ability to translate metrics into actionable recommendations
Meticulous approach to data quality and process documentation
GDPR & data privacy: Understanding of EU data privacy regulations, consent management, and data retention best practices
Professional working proficiency in Italian language
Proficient in English, both in written and verbal communication
Hub Spot certifications (Marketing Software, CRM, or Revenue Operations)
Experience with marketing automation integrations (Salesforce, Linked In, etc.)
Knowledge of ABM (Account-Based Marketing) strategies
Familiarity with PLM, regulatory compliance, or Food & Beverage/Chemicals/Cosmetics industries
Opportunity to shape lead operations at a growing global Saa S companySpace and encouragement to suggest ideas and solutionsInternational and multicultural environmentInteresting internal growthSoft skill trainingInternal Academy which is enriched day by dayUnlimited Linked In Learning accountAmazing events from our Happiness CommitteeIf you recognize yourself in this offer, don't hesitate any longer and send us your applicationAbout Trace OneTrace One is a premier Saa S provider of Product Lifecycle Management (PLM) and compliance solutions, specializing in the food & beverage, cosmetics, personal care, and chemical industries. With over 30 years of expertise, we empower more than 9,000 brand owners worldwide to innovate, collaborate, and bring products to market faster while ensuring the highest standards of quality, compliance, and sustainability. Trusted by industry leaders, Trace One combines cutting-edge technology with unmatched expertise to help businesses navigate complexity, accelerate growth, and shape a sustainable future.

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