Account Director

2 settimane fa

Italia HH Global A tempo pieno

The Account Director is responsible for the development and nurturing of a key client account across multiple markets. This role is essential in strengthening relationships with the client and identifying growth opportunities for the business as well as ensuring solutions are developed and delivered on time and against operational and financial business targets.

The Account Director will take full responsibility for the strategic and operational management of the accounts under their responsibility and managing the performance of their team, ensuring all work is completed in line with the SLA.

This individual also needs to be a strong leader who can focus on the vision and strategies of the account, balance daily support needs with long-term strategy and successfully combine vision and reality into effective plans.

We are seeking an Account Director with an in-depth experience of working with clients within the consumer health / FMCG industry sectors to drive the Client Services team and deliver ongoing solutions to resolve Client challenges.

The perfect candidate will have solid experience with a proven track record for developing Clients, nurturing relationships and converting opportunities as well a team management experience.

The diversity of products, services, retail environments and challenges require a strong opinion and a passionate interest in retail marketing.

*This individual could be located in either Spain or Italy.

Key responsibilities

  • Play a leading role in the delivery of client satisfaction, including client liaison, management of internal resource departments and management of external suppliers.
  • Delivering operational excellence.
  • Manage the on and off-site Account Teams that operate in the areas of the clients business under your direction ensuring compliance to company operating procedure.
  • Manage the personal development of your team members through, appraisals, one ‐ to ‐ one meetings, mentoring and training.
  • Take ownership of and resolve issues, quality concerns or corrective actions.
  • Developing effective growth strategies and managing the opportunities for these Clients.
  • With the Regional Account Director, build client development plans for each year.
  • Achieve and excel growth targets.
  • Manage overall financial performance of the account, risk analysis and remedy.
  • Identifying risks to the account and putting in place strategies to manage these risks.
  • Contract review and renewal.
  • Develop strong relationships with senior key decision makers.
  • Regular MI reporting and production of account relationship plans.

Knowledge, Skills + Experience

  • Extensive client service management experience, ideally with time spent working on the client site or sites.
  • Extensive people management experience including performance management and team leadership.
  • Experienced in taking responsibility for managing client service plans, KPI’s, budgeting, forecasting and leadership.
  • Proven track record of operational management for client services departments
  • Significant experience in developing and maintaining client relationships.
  • Able to present account planning and strategy for retention, growth and added value.
  • Demonstrable track record of successful client and contract management.
  • Can anticipate internal and/or external business issues and develop risk mitigation strategies.
  • Experience of managing department financials.
  • Have in ‐ depth knowledge of Performance Improvement philosophy and implementation.
  • Significant experience of managing work in a fast-paced retail environment.
  • Previous experience of presenting to Senior Management/Board level.
  • Strong experience of dealing with large P&L budgets.
  • Excellent interpersonal skills, able to develop positive relationships at all levels, with all types of people up to Board level.
  • Excellent communication skills – verbal, written, presentation – with clarity of expression.
#J-18808-Ljbffr

  • Account Development Leader

    7 giorni fa

    Italia HH Global A tempo pieno

    Job OverviewWe are seeking a highly skilled and experienced Account Director to lead our client services team and drive business growth. As an Account Director, you will be responsible for developing and nurturing key client relationships across multiple markets, ensuring solutions are delivered on time and within budget.Key ResponsibilitiesPlay a leading...

  • Sales Director Leisure

    3 settimane fa

    Italia Italian Hospitality Collection A tempo pieno

    Job Title: Director of Sales LeisureAt Italian Hospitality Collection, we are seeking a highly motivated and experienced Director of Sales Leisure to join our team.About the Role:The Director of Sales Leisure will be responsible for directing and overseeing leisure sales activities, working in full synergy with sales teams, marketing, reservations, and...

  • Global Client Account Director

    3 giorni fa

    Italia Starcom Melbourne A tempo pieno

    Role Overview:We are seeking a highly skilled and experienced Global Client Account Director to join our team at Starcom Melbourne.The successful candidate will be responsible for delivering excellence in client account leadership, ensuring client satisfaction, and collaborating with teams around the world to develop best-in-class media campaigns.Key...

  • Sales Director

    5 giorni fa

    Italia Forestown A tempo pieno

    Exceptional Opportunity: Sales Director - Italy Location: Base in Italy and Shenzhen Yi Fung Group, a dynamic Hong Kong-based company with a strong presence in Shenzhen, is seeking highly driven and experienced Sales Directors to spearhead growth in the Italian markets. We offer: Competitive compensation (salary commensurate with experience). ...

  • Senior Sales Director

    2 settimane fa

    Italia Adidas A tempo pieno

    Key Responsibilities:Drive profitable and sustainable market share growth with assigned accounts.Develop and execute strategic account plans with a mid-term vision, formalizing sales & marketing strategies.Support the Director in strategic account management and build professional relationships with key decision makers and buyers.Proactively develop and...

  • Strategic Sales Director

    2 settimane fa

    Italia Italian Hospitality Collection A tempo pieno

    Job Opportunity: Director of Sales LeisureAbout UsItalian Hospitality Collection is a dynamic and forward-thinking company that brings together unique properties to deliver memorable experiences to our guests. We are currently seeking a highly skilled and motivated Director of Sales Leisure to join our team.About the RoleThe Director of Sales Leisure will be...

  • Commercial Account Manager for Oncopeptides

    2 settimane fa

    Italia Oncopeptides AB A tempo pieno

    About the Role: We are seeking a Key Account Manager to contribute to national and area sales objectives for Oncopeptides' commercial products. The successful candidate will report to the Commercial Director and be responsible for building and developing a network of business relationships with therapeutic specialists and key account stakeholders.Key...

  • Business Development Director

    2 settimane fa

    Italia ClinChoice A tempo pieno

    Business Development Director at ClinChoice (View all jobs) Italy ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance, with a quality-focused, collaborative “one-team” culture. We are looking for a Business Development Director to join our internal team in Italy. This role is a full...

  • Market Research Director

    3 settimane fa

    Italia Tgm Research A tempo pieno

    Job Title: Research DirectorAbout the Role:We are seeking a highly experienced and skilled Research Director to join our team at TGM Research. The successful candidate will be responsible for managing and growing key client accounts, ensuring client satisfaction, and maximizing their utilization of our online panels. The Research Director will also be...

  • Key Account Manager to Center

    2 settimane fa

    Italia Oncopeptides AB A tempo pieno

    Key Account Manager to Center – South of Italy (Napoli, Catania, Messina) For our new Italian affiliate, we are looking for a Key Account Manager to Key Account Manager to Center – South of Italy (Napoli, Catania, Messina). About the role The Key Account Manager (KAM) reports to the Commercial Director (CD) and is responsible for contributing to the...

  • Senior Account Development Manager

    1 settimana fa

    Italia Gitlab Inc. A tempo pieno

    **Company Overview**GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world.This role is based in Milan, Italy. As a Senior Account Development Manager, you will play...

  • Business Development Director

    2 settimane fa

    Italia ClinChoice Inc. A tempo pieno

    ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance, with a quality-focused, collaborative “one-team” culture. We are looking for a Business Development Director to join our internal team in Italy. This role is a full time permanent opportunity. You will work on projects from our...

  • Italy - Hematology Oncology Account Manager

    2 settimane fa

    Italia Massive Bio A tempo pieno

    Hematology/Oncology Account Manager, Italy Massive Bio is a rapidly growing health-tech startup founded in 2015 to provide every cancer patient with access to clinical trials regardless of location or financial situation. Our proprietary patient recruitment and enrollment enablement solution for oncology clinical trials solves every friction point in...

  • Account Manager

    2 settimane fa

    Italia Publicis A tempo pieno

    LePub is part of Publicis Groupe, the world’s third largest communications group. What can we do as Publicis Groupe? Known for its world-renowned creativity , best in class technology , digital and consulting expertise , Publicis Groupe is the only one in the industry able to best accompany its clients in their digital business transformation journey -...

  • Account Manager | Italy

    1 giorno fa

    Italia PRCO International A tempo pieno

    This is an opportunity to join our team in Milan, Italy The ideal candidate You are a driven public relations professional with at least four years of experience. You are passionate about online and offline media and have a network of reliable contacts. You are an avid social media explorer and have strategic contacts with engaging influencers and KOLs....

  • Senior Sales Director for Fashion Brand Development

    2 settimane fa

    Italia Adidas A tempo pieno

    Job Title: Senior Sales Director for Fashion Brand DevelopmentAbout the Role: We are seeking a skilled Senior Sales Director to join our team in driving market growth and brand development for our fashion division in Europe. As a leader, you will be responsible for developing and executing sales strategies to achieve profitable market share and sales growth....

  • Director of Sales and Revenue Growth

    3 settimane fa

    Italia Italian Hospitality Collection A tempo pieno

    Job Title: Director of Sales and Revenue GrowthItalian Hospitality Collection is seeking a highly skilled and experienced Director of Sales and Revenue Growth to join our team. As a key member of our sales team, you will be responsible for driving revenue growth and maximizing room nights, ADR, and total revenue across all properties.Key...

  • Strategic Account Executive

    2 settimane fa

    Italia GitLab Inc. A tempo pieno

    Strategic Account Executive - Italy (Milan based) GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. This mission is integral to our culture, influencing how...

  • Commercial Development Director

    2 settimane fa

    Italia ProGlove A tempo pieno 45.000 € - 65.000 €

    Business Development Manager Role at ProGloveWe are seeking a highly motivated Business Development Manager to join our team at ProGlove, a leading provider of wearable technology solutions.Key Responsibilities:Sales Growth: Grow our footprint by acquiring new logo business and developing customer acquisition strategies to maximize revenue.Account...

  • Director of Business Growth and Expansion

    1 settimana fa

    Italia ClinChoice A tempo pieno

    About the RoleWe are seeking an experienced Business Development Director to join our team in Italy.Key Responsibilities:Identify, assess, and pursue new business opportunities to drive revenue growth.Build and maintain strong relationships with key decision-makers within prospect and client organizations.Develop a deep understanding of client business...