Small Business Remote Account Development

7 giorni fa

Roma, Lazio, Italia Amex A tempo pieno

You Lead the Way

We've Got Your Back:
With the right backing, people and businesses have the power to progress in incredible ways.

When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.

Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.


At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success.

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.

And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.


Within our International Card Services Organization, we are looking for a Remote Account Development Specialist, looking after a set of Small Business Clients, with an assigned portfolio.


Primary Responsibilities:

  • Expand assigned portfolio Billed Business and Revenues.
  • Drive assigned portfolio spend capacity increase.
  • Address assigned portfolio needs playing a pivotal role in coordinating Business Partners like Risk & Credit, New Accounts, GMNS, Marketing.
  • Minimize attrition of assigned portfolio.
  • Identify each client's unique needs and cultivate effective account management strategies.
  • Qualify, build and manage an accurate sales pipeline working to maintain a high volume of activity including outbound calls with a focus on generating new business within our existing customers.
  • Build strong relationships with customers through delivery of remote sales presentations, illustrating strong product knowledge and sales best practices.

Qualifications:

  • Sales pipeline management experience.
  • Strategic and consultative selling skills with strong negotiation abilities.
  • Emotional resilience;
  • Able to work independently and under time pressure.
  • Excellent time management, project management and organizational skills.
  • Ability to establish strong relationships internally with supporting Business Units (Marketing, Credit, Risk, New Accounts, Compliance).
  • Ability to establish strong relationships with external potential partners (existing suppliers) to valuate lead gen and expansion opportunities.
  • Excellent interpersonal skills supported by highly efficient organizational and planning abilities.
  • Naturally curious and willing to take time to learn potential clients' economic environment to plan the best commercial strategy.
  • Proven knowledge of PC software (Word, Excel, Power Point).
  • Excellent Italian and professional English level.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life.

Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • Support for financialwellbeing and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global onsite wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

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