Communications & Customer Experience Team Leader

**Obiettivo della posizione**La posizione di Customer Experience Specialist è in staff con il Customer Experience Centre Manager ed il Senior Consultant The Academy come professionista deputato alla gestione delle telefonate/interviste ai clienti di ogni tipologia di campagna di ricontatto in gestione al Customer Experience Centre. Il suo obiettivo...

**Location**:Italy, Milan**Job category**:Operations**Language**:Italian**Cosa offriamo**- Cultura aziendale internazionale basata sull'equilibrio tra lavoro e vita privata- Ambiente di lavoro stimolante, che favorisce le relazioni interpersonali ed incentiva le collaborazioni tra colleghi- Orari flessibili- Formazione continua e valutazioni con...

Role purposeCoordinating Customer Experience Excellence initiatives with the objective to maximize our customers NPS and to define the best customer experience on services and products related to Consumer Business Unit. Job ResponsibilityKey accountabilities and decision ownership Understanding Customers insights:deep dive into all customer satisfaction...

University degree 1- 2 years of experience in similar rolePassion and interest in retail and customer relations Proved expertise in technical tools essential for the job like Excel and Power Point; Experience on Microsoft Dynamics is a plus Analytical and structured approach Excellent inter-personal skills and ability to develop customer relationship in...

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As part of Microsoft's Global Communications team, you will join a group of professionals focused on telling stories that help people fall in love with Microsoft, the things we make and the impact we have in the world.We are looking for an experienced...

We are looking for a Customer Fulfillment Team Leader to join our Direct Order and Contract Management Team.In this role you will advise Sales on orchestration of complex deals, monitor the E2E Quote to Invoice process and manage critical exceptions and escalations acting as senior advisor and trainer for colleagues within the team, controlling key critical...

Team Leader (Java) - Milan - Motork MotorK is the leading sales and marketing technology company in Europe, specialised in the automotive sector. At MotorK our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious...

CRIF, prestigioso ed innovativo Gruppo internazionale specializzato in soluzioni informative, modelli decisionali, outsourcing, software e servizi consulenziali a supporto di banche, società finanziarie, assicurazioni, utilities e imprese, è alla ricerca, per la propria Business Unit specializzata in Business Information, di un:**INTERNSHIP CUSTOMER...

Customer Experience ManagerDigital Experience Office lead will be held accountable for the following responsibilities:Lead and Orchestrate Digital Experience Office to ensure Service Excellence, Digital Transformation and Automation adoption, drive Innovation in customer Digital Work Place environment and new end user services adoptionMonitor overall...

Kekyjob ricerca per società Cliente, primaria realtà italiana, specializzata nella produzione di conserve alimentari, leader nel mercato italiano del retail e HORECA e presente in più di 70 Paesi nel mondo, un/una**Team Leader del Customer Service B&B (MI SUD) settore food/Horeca**La risorsa verrà inserita nell'ufficio di Customer Service a riporto...

Provide planning and support around the delivery of insights-driving marketing communications campaigns and activities in the outstation under the direction of the Manager Marketing Communications (MMC). Collaborate with relevant Corporate Communications, Marketing and Brand (CCM&B) Specialist Managers on execution, as part of the of the Dubai-based global...

Who we areAmplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization, and consumer care. More than 18,600 professionals every day in a network more than 11,000 points of sale give back the joy of hearing, feeling, and living to thousands of people across the world.In Amplifon...

Carglass è parte di un gruppo internazionale, il gruppo Belron, presente in oltre 35 Countries e leader mondiale nella riparazione e sostituzione dei vetri auto. Attraverso la nostra rete di centri di assistenza, officine mobili e di un Contact Center specializzato, offriamo su tutto il territorio italiano il massimo delle tecnologie, dell'esperienza e...

Customer Experience Support Intern When you are part of the team at Thermo Fisher Scientific, you'll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you'll be supported in achieving your career goals Our internship program...

Mappatura della customer journey Bar e Hotel e relativa identificazione dei pain point- Supporto ai progetti ed alle analisi per la risoluzione delle criticità rilevate nella Customer Journey- Pianificazione ed analisi delle survey relative all'NPS Bar e Hotel- Creazione linee guida e supporto alle sessioni di formazioni con il Customer Care- Supporto alle...

Per importante azienda in Italia leader del settore HO.RE.CA, siamo alla ricerca di un Customer Experience Specialist da inserire all'interno del Team di Service Strategy. La risorsa lavorerà all' interno di un team focalizzato sullo sviluppo dei servizi a valore aggiunto per il cliente.- Supportare l'ottimizzazione di processi e della selling proposition...

Per società imprenditoriale in costante crescita operante nel settore biomedicale, siamo alla ricerca di un/a Customer Service Team Leader che riportando al Customer Service & Operations Manager possa gestire operativamente e supervisionare l'intero ciclo di gestione dell'ordine, dalla ricezione della richiesta sino alla spedizione al cliente.È necessaria...

Flash Art is a seasonal magazine and publishing platform dedicated to contemporary art, exploring the evolving cultural landscape through the work of leading artists, writers, curators and others. Flash Art is always looking for motivated, skilled and qualified candidates.Flash Art magazine is looking for a Communications Manager.Job Description...

Flash Artis a seasonal magazine and publishing platform dedicated to contemporary art, exploring the evolving cultural landscape through the work of leading artists, writers, curators and others.Flash Artis always looking for motivated, skilled and qualified candidates.Flash Art magazine is looking for aCommunications Manager .Job...

Openjobmetis spa ricerca per azienda operante nel settore energia,CUSTOMER EXPERIENCE SPECIALIST**Posizione**:La risorsa si occuperà di monitorare costantemente la Customer Satisfaction attraverso indagini sui clienti in momenti diversi del loro rapporto con l'azienda, assistendo il cliente durante e post vendita, gestendo reclami e offrendo suggerimenti...