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Vicenza, Veneto, Italia Vds Consulting Di Michele Pasin A tempo pienoDescrizione del LavoroLa nostra azienda, Vds Consulting Di Michele Pasin, è alla ricerca di un Addetto/A Al Customer Service di alta qualità per gestire i rapporti con i nostri clienti e garantire un servizio di eccellenza.Compiti e ResponsabilitàGestire i clienti e gli ordini, garantendo la soddisfazione dei nostri clienti e la consegna dei prodotti...
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Quality Customer Service Representative
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Responsabile Servizio Clienti
1 settimana fa
Vicenza, Veneto, Italia VDS CONSULTING DI MICHELE PASIN A tempo pieno{"h1": "Customer Service Specialist", "p": "VDS Consulting di Michele Pasin cerca un/a Customer Service Specialist per il proprio team. La risorsa si occuperà di gestire i clienti e gli ordini fino alla consegna, monitorare le tempistiche di produzione e gestire i resi e gli eventuali problemi di consegna. Inoltre, sarà responsabile di gestire le...
Customer Service Specialist
3 mesi fa
Responsibilities and activities:
- Monitoring and managing customer's master data according to the account requirements
- Managing the "order to cash flow" process (order collection, entry, managements) ensuring the balance of commercial conditions in cooperation with the sales force
- Supporting the customers regarding the status of orders, shipments, commercial returns and any related issues (shipment shortages, wrong deliveries, delays, customer issues etc) in cooperation with Logistics and Credit Collection dept
- Managing the customer's portfolio ensuring the right status of the "back orders".
Required skills and behavioral competencies:
- Bachelor degree in Foreign Languages or Economics
- 2 yearsexperience in a similar role is considered a plus
- Excellence knowledge (speaking, writing and comprehension) of English
- Good knowledge of Office Suite and modern ICT Management Systems, Dynamics AX is a plus
- Strong relational skills
- Organization and precision, problem solving attitude.
- The Knowledge of a second language is appreciated.
Special benefits:
- Flexibility of working time
- Smart working
- Company canteen
- Exclusive discounts for employees
