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Field Service Engineer

3 mesi fa

Turin, Piemonte, Italia Confidenziale A tempo pieno

col-wideJob Description:

Descrizione:
Our Client is a prestigious and consolidated Company, leader in the Special Machinery and Systems industry sector.

To reinforce its structure, commissioned us to select the following professional figure Field Service EngineerTasksProvide on-site support for the Instron product range, including, but not limited to calibration, maintenance and basic troubleshooting of materials testing systems in Italy.

Proactively look for leads for new machines, accessories and other services.
Be familiar with the companys product life cycle in order to be able to advise customers regarding obsolescence.
Report on competitive equipment and activities at customer sites.

Ensure that adequate preparation and planning is made before each visit so that the job is completed correctly without the need for further follow up visits.

Ensure that planning for visits including travel is carried out in the most cost-efficient way.
Deliver basic software training to customers, when required.

Reponsiblefor quality of own work and ensure all administration is accurate and up to date, to the latest company requirements using the tools provided.

To submit expenses and other paperwork within the required timeframe.

Contribute to the company's efforts to improve customer satisfaction, reduce costs and improve quality using the Company Tool Box and other processs as required.

Perform other ad hoc duties as may from time to time be requested.

SkillsHigh school diploma relevant technical discipline:
mechatronics, mechanics, electrical, electronic engineering or equivalentTroubleshooting experience with electromechanical or servo hydraulic systems.

Solid experience in the same roleBasic awareness of costs and own impact on marginWell organized with good time management skillsGood written and verbal communication skillsExcellent interpersonal skills, flexible, resilient, open mindedTeam player and strong Customer orientedFluent in English both oral and written Willingness to travel frequently Location:

Emilia-Romagna (Bologna) - Italy