Field Service Sales Specialist

1 settimana fa

Turin, Piemonte, Italia Universal-Robots A tempo pieno

Are you ready to deliver exceptional post-sales technical support and field service for an innovative robotic solution with a vast installed base and significant growth potential? Do you thrive on resolving challenges and collaborating with clients?

Leverage your analytical skills and technical knowledge within our global Services division to make a difference by providing on-site service solutions that ensure customer satisfaction and effective preventative maintenance programs. Become part of a dedicated team focused on customer success.

#WeAreUR as we continuously innovate in automation

At Universal Robots, a subsidiary of Teradyne Inc., our mission is clear: Automation for Everyone. Everywhere.

Our vision is to foster a world where humans collaborate with robots rather than being replaced by them. With over 75,000 collaborative robots installed globally, we are already making a significant impact. Pursuing our vision opens up endless opportunities for learning, growth, innovation, and collaborative problem-solving as we extend our technology to businesses of all sizes worldwide.

We are in search of a skilled and driven individual to fill the role of Field Service & Sales Engineer, working across various global regions. You will play a vital role in a regional and global organization, assisting our clients in maximizing their investments by ensuring optimal uptime of Cobot/Robot-based manufacturing systems.

Your primary responsibilities will include:

Serving as the Service Sales Engineer for the EMEA region Effectively engaging with end users, distributors, system integrators, and colleagues within Universal Robots Managing the designated Service Sales budget, overseeing order bookings, and executing long-term service contracts to drive revenue. Collaborate with equipment sales to promote point of sales (POS) service offerings and enhance automation through Sales Force for improved success rates. Training and mentoring Service Sales representatives, establishing targets, and supporting the team in achieving objectives through collaboration with customers and distribution partners. Coordinating service delivery in the region alongside Field Service Engineers, Technical Support, remote Service teams, and factory repair centers Leading business reviews with customers and partners in the region, developing and implementing customized service maintenance agreements (MSA) with key channel partners in conjunction with the equipment sales team. Executing sales strategies utilizing strategic sales tools and processes.

We are committed to honesty and integrity - #WhoAreUR
To excel as a Service Sales Engineer at UR, we envision you possessing an associate degree or higher in a technical discipline or Engineering, along with:

A minimum of 5 years of experience in robotics or the industrial automation sector A solid background in automation Preferably 3 years of experience in Service Sales within the automation industry Valuable field troubleshooting and repair experience (preferred) Comprehensive knowledge of commercial compliance and risk management

We seek a dynamic and engaged team player who enjoys customer interactions, whether in person, over the phone, or via email. Our ideal candidate will demonstrate the following qualifications and attributes:

The ability to systematically analyze and resolve issues within established procedures and best practices. Attention to detail and a hands-on approach are essential. Being personable, service-oriented, and capable of engaging at various organizational levels and in diverse contexts is crucial. A talent for sales and the ability to drive sales initiatives. Being approachable and taking pride in delivering high standards of service and support to both customers and partners is important. You must be a self-starter who is resourceful and able to initiate work independently, showcasing strong business acumen. Flexibility and professionalism are key, as is the ability to navigate ambiguity and thrive in a fast-paced environment.

Collaboration is in our DNA

Join Universal Robots, a pioneering technology company, and contribute to our mission: Automation for Everyone. Everywhere. Shaping the innovations of tomorrow. Advancing a rapidly growing industry. Building a truly global career. You can achieve it all here.

At Universal Robots, we are a diverse group of talented, ambitious individuals working at the forefront of collaborative robotics. Through our agility, resilience, and entrepreneurial spirit, we are expanding our innovative robot products into more markets and regions than ever before.

We employ around 1000 people in offices across North America, South America, Europe, and Asia – and we're continuously growing. If you're looking to advance your career while collaborating with some of the best talent from around the globe, we would like to connect with you.

Submit your application through the provided link. We are continuously reviewing candidates throughout the recruitment process.

  • Field Service Sales Specialist

    6 giorni fa

    Turin, Piemonte, Italia Universal-Robots A tempo pieno

    Are you ready to deliver exceptional post-sales technical support and field service for an innovative robotic solution with significant growth opportunities? Do you thrive on resolving challenges and engaging with clients? Leverage your technical skills and problem-solving abilities within our global Services team, making a meaningful impact by...

  • Field Service Sales Specialist

    4 settimane fa

    Turin, Piemonte, Italia Universal-Robots A tempo pieno

    Are you ready to deliver exceptional post-sales technical support and field service for an innovative robotic solution with significant growth opportunities? Do you thrive on resolving challenges and engaging with clients? Leverage your technical skills and problem-solving abilities within our global Services team, making a meaningful impact by...

  • Field Service Sales Specialist

    1 settimana fa

    Turin, Piemonte, Italia Universal-Robots A tempo pieno

    Are you ready to deliver exceptional post-sales technical support and field service for an innovative robotic solution with a significant installed base and tremendous growth opportunities? Do you have a passion for problem-solving and customer engagement? Leverage your technical knowledge and problem-solving abilities within our global Services...

  • Service Sales Engineer

    7 giorni fa

    Turin, Piemonte, Italia Universal-Robots A tempo pieno

    Job DescriptionJob Summary: We are seeking a highly skilled and motivated Service Sales Engineer to join our global Services organization. As a key member of our team, you will be responsible for providing post-sales field service and technical support for our robotic products.Key Responsibilities:Provide technical support and troubleshooting for customers...

  • Service Sales Engineer

    6 giorni fa

    Turin, Piemonte, Italia Universal-Robots A tempo pieno

    Job DescriptionJob Summary: We are seeking a highly skilled and experienced Service Sales Engineer to join our team at Universal Robots. As a key member of our global Services organization, you will be responsible for providing post-sales field service and technical support for our robotic products.Key Responsibilities:Provide technical support and...

  • Service Sales Engineer

    7 giorni fa

    Turin, Piemonte, Italia Universal-Robots A tempo pieno

    Job DescriptionJob Summary: We are seeking a highly skilled and experienced Service Sales Engineer to join our team at Universal Robots. As a key member of our global Services organization, you will be responsible for providing post-sales field service and technical support for our robotic products.Key Responsibilities:Provide technical support and...

  • Customer Service Specialist

    6 giorni fa

    Turin, Piemonte, Italia Experis A tempo pieno

    Job Title: Customer Service SpecialistAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our customer success team, you will be responsible for providing exceptional support to our clients throughout the project lifecycle, from initiation to maintenance.Key...

  • Customer Service Specialist

    7 giorni fa

    Turin, Piemonte, Italia Experis A tempo pieno

    Job Title: Customer Service SpecialistAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our customer success team, you will be responsible for providing exceptional support to our clients throughout the project lifecycle, from initiation to maintenance.Key...

  • Electrification Sales Specialist

    2 giorni fa

    Turin, Piemonte, Italia Abb Schweiz Ag A tempo pieno

    About the Role:This is an exciting opportunity to join ABB Schweiz AG as an Electrification Sales Specialist, where you will play a key role in driving sales growth and revenue for our Electrification business in the Piedmont Area.Key Responsibilities:Develop and execute sales strategies to achieve sales targets and grow market share in the Electrification...

  • Sales Specialist

    2 mesi fa

    Turin, Piemonte, Italia ABB A tempo pieno

    Sales Specialist (Piedmont Area)-Building ApplicationAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB...

  • Store Marketing Account Specialist

    6 giorni fa

    Turin, Piemonte, Italia ADECCO ITALIA A tempo pieno

    Job Title: Store Marketing Account SpecialistAbout the Role:We are seeking a highly motivated and experienced Store Marketing Account Specialist to join our team at ADECCO ITALIA. As a Store Marketing Account Specialist, you will be responsible for delivering exceptional customer service and driving sales growth through effective retail marketing...

  • Store Marketing Account Specialist

    7 giorni fa

    Turin, Piemonte, Italia ADECCO ITALIA A tempo pieno

    Job Title: Store Marketing Account SpecialistAbout the Role:We are seeking a highly motivated and experienced Store Marketing Account Specialist to join our team at ADECCO ITALIA. As a Store Marketing Account Specialist, you will be responsible for delivering exceptional customer service and driving sales growth through effective retail marketing...

  • Technical Customer Service Specialist

    7 giorni fa

    Turin, Piemonte, Italia Ahlstrom A tempo pieno

    Career Opportunities: Technical Customer Service SpecialistJob Summary: We are seeking a highly skilled Technical Customer Service Specialist to join our team at Ahlstrom. As a key member of our organization, you will be responsible for providing technical assistance to customers, managing quality activities and processes, and ensuring an optimal fit of our...

  • Store Marketing Account Specialist

    7 giorni fa

    Turin, Piemonte, Italia Adecco Italia A tempo pieno

    Job Title: Store Marketing Account SpecialistJob Description:Role and Responsibilities:The Store Marketing Account Specialist is responsible for achieving excellence in the care of the corporate image and the presence of the brand within the assigned points of sale, carrying out all retail marketing activities in line with the retail strategies and the brand...

  • Technical Sales Specialist

    6 giorni fa

    Turin, Piemonte, Italia Tn Italy A tempo pieno

    Job Summary:We are seeking a highly motivated and experienced Technical Sales Specialist to join our team at Tn Italy. As a key member of our sales team, you will be responsible for driving business growth and development through effective sales strategies and project management.Key Responsibilities:Develop and implement sales strategies to achieve business...

  • Technical Sales Specialist

    7 giorni fa

    Turin, Piemonte, Italia Tn Italy A tempo pieno

    Job Summary:We are seeking a highly motivated and experienced Technical Sales Specialist to join our team at Tn Italy. As a key member of our sales team, you will be responsible for driving business growth and development through effective sales strategies and project management.Key Responsibilities:Develop and implement sales strategies to achieve business...

  • Store Marketing Account Specialist

    7 giorni fa

    Turin, Piemonte, Italia Adecco On Site Samca A tempo pieno

    Job Title: Store Marketing Account SpecialistJob Description:Role and Responsibilities:The Store Marketing Account Specialist is responsible for achieving excellence in the care of the corporate image and the presence of the brand within the assigned points of sale, carrying out all retail marketing activities in line with the retail strategies and the brand...

  • Technical Sales Specialist

    6 giorni fa

    Turin, Piemonte, Italia Bosch A tempo pieno

    Job OverviewAbout the RoleWe are seeking a highly motivated and experienced Technical Sales Specialist to join our team at Bosch. As a key member of our sales team, you will be responsible for driving business growth and expanding our customer base.Key ResponsibilitiesDevelop and execute sales strategies to achieve business objectivesBuild and maintain...

  • Technical Sales Specialist

    7 giorni fa

    Turin, Piemonte, Italia Bosch A tempo pieno

    Job OverviewAbout the RoleWe are seeking a highly motivated and experienced Technical Sales Specialist to join our team at Bosch. As a key member of our sales team, you will be responsible for driving business growth and expanding our customer base.Key ResponsibilitiesDevelop and execute sales strategies to achieve business objectivesBuild and maintain...

  • Specialista Vendite Interne nel Settore Business

    3 settimane fa

    Turin, Piemonte, Italia Adecco Sales & Marketing Roma A tempo pieno

    Adecco Sales & Marketing Roma è alla ricerca di un Specialista Vendite Interne per una rinomata azienda italiana che opera nel settore della gestione del credito commerciale e dello sviluppo aziendale, sia a livello nazionale che internazionale. Il ruolo di Specialista Vendite Interne è cruciale nel ciclo di vendita, fungendo da primo punto di contatto tra...