Service Sales Engineer

1 settimana fa


Turin, Piemonte, Italia Universal-Robots A tempo pieno
Job Description

Job Summary: We are seeking a highly skilled and experienced Service Sales Engineer to join our team at Universal Robots. As a key member of our global Services organization, you will be responsible for providing post-sales field service and technical support for our robotic products.

Key Responsibilities:

  • Provide technical support and troubleshooting for customers and partners in the field
  • Develop and execute sales strategies to drive revenue growth and customer satisfaction
  • Collaborate with cross-functional teams to identify and resolve customer issues
  • Train and coach Service Sales representatives to ensure high levels of customer satisfaction
  • Lead business reviews with customers and partners to develop and implement service maintenance agreements

Requirements:

  • Minimum 5 years of experience in robotics or industrial automation industry
  • Strong automation background and technical expertise
  • Preferrable 3 years of experience in Service Sales in the automation industry
  • Field troubleshooting and repair experience
  • In-depth knowledge of commercial compliance and risk management

What We Offer:

  • A dynamic and engaging work environment with a customer-first focus
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to work with a leading company in the robotics industry

About Us:

Universal Robots is a leading provider of collaborative robots and automation solutions. We are committed to making automation accessible to companies of all sizes and industries. Our team is passionate about innovation and customer satisfaction, and we are looking for like-minded individuals to join our team.


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