Event Service Expert

1 settimana fa

Venezia, Veneto, Italia Marriott International, Inc A tempo pieno

Additional Information Seasonal role. March - October 2024

Job Number

Job Category Food and Beverage & Culinary

Location The Gritti Palace a Luxury Collection Hotel Venice, Campo Santa Maria del Giglio 2467, Venice, Benatky, Italy VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management


The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for an Event Service Expert - Event Coordinator.

The Event Service Expert will report to the Events Manager and she/he will be part of the Event department.


This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style.

The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven.

The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival.


What we offer

  • Professional career progression at international level in 8000 Marriott hotels
  • Learning and development opportunities online, on the job and in class
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Experienced management & motivated and engaging colleagues
  • Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program
  • Canteen service and uniform

What you'll do
Guest Relations

  • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible; thank guests with genuine appreciation and provide a fond farewell.
  • Address guests' service needs in a professional, positive, and timely manner.
  • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.
  • Assist other employees to ensure proper coverage and prompt guest service.
  • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
  • Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
  • Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.
General Food and Beverage Services

  • Communicate additional meal requirements, allergies, dietary needs, and special requests in the BEO.
  • Verify that tables are set according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
  • Perform other reasonable duties as requested
Banquet Room Set-up

  • Ensure coffee breaks, carts, and stations are prepared with appropriate food and beverages as stated in Banquet Event Order.
  • Work with kitchenbanquet maîtrestewarding for defining and have tables, action stations, buffets, service carts, dessert table/carts and cordial carts prepared with specified tools, wares and equipment according to company standards.
  • Work with Engineering and IT team to set up, operate, and troubleshoot audiovisual (AV), projection, lighting, and conferencing equipment, devices, and systems, ensuring all equipment is operational prior to use.
Banquets

  • Respond to and try to fulfill any special banquet event arrangements requested by guest.
  • Make sure buffet items to ensure consistency and freshness in presentation from opening to closing.
  • Follow up on special banquet event arrangements requested by guest to ensure compliance.
  • Assist and instruct guests/customers regarding proper usage and operation of AV equipment and Internet.
Bartending

  • Follow all state and local laws for serving alcohol responsibly (e.g., last call times).
  • Document and communicate any incidents/accidents immediately to management and Loss Prevention during shift or event.
  • Make sure that ice, glassware, paper supplies and liquor are stocked and restocked prior and during the execution of an Event
  • Identify with Bar Manager and Purchasing Manager all necessary supplies, specifically bottleforbottle liquor restock
Steps of Service

  • Check in with guests to ensure satisfaction with each food course and/or beverages.
  • Monitor and maintain the cleanliness of assigned tables and work areas including ensuring courses are cleared according to department standards and tables are properly crumbed when appropriate
Communication

  • Talk with and listen to other employees to effectively exchange information.
  • Provides assistance to coworkers, ensuring they understand their tasks.
  • Communicate with guests, other employees, or departments to ensure guest needs are met.
  • Discuss work topics, activities, or problems with coworkers, supervisors, or managers discre

  • Guest Experience Expert

    1 settimana fa

    Venezia, Veneto, Italia Marriott International A tempo pieno

    The Gritti Palace - Guest Experience Expert - Front DeskThe Gritti Palace, part of Marriott International, is hiring a Guest Experience Expert for the Front Desk.Join us in a place of art, elegance, history, and culture mixed with Venetian style. We are known for exceptional service, delicious dining, and a serene wellness retreat. A favorite spot for the...

  • Guest Experience Expert

    1 settimana fa

    Venezia, Veneto, Italia Marriott International, Inc A tempo pieno

    Additional Information Seasonal roleJob Number Job Category Rooms & Guest Services OperationsLocation The Gritti Palace a Luxury Collection Hotel Venice, Campo Santa Maria del Giglio 2467, Venice, Italy, Italy VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementThe Gritti Palace, a Luxury Collection Hotel belonging to...

  • Dialogatore / Dialogatrice - Eventi Charity - Part

    1 settimana fa

    Venezia, Veneto, Italia DreamTeam Marketing A tempo pieno

    Siamo un' agenzia di _direct marketing_ e ci occupiamo della creazione di campagne evento - realizzate presso Fiere, Festival, Negozi, Centri Commerciali, Istituti Bancari, Italo Treno, Aeroporti ecc. - con la _mission_ di promuovere i progetti delle più virtuose realtà del settore Charity a livello internazionaleFacciamo la differenza col nostro lavoro...

  • Opportunità Lavorativa Nel Customer Service

    1 settimana fa

    Venezia, Veneto, Italia DreamTeam Marketing A tempo pieno

    Stai cercando un lavoro dinamico e attivo per sperimentarmi nel mondo della vendita?Sei ambizioso/a e vorresti sperimentarti in un primo impiego, che sia flessibile e formativo?Importante azienda di Marketing e Vendita molto diretta dinamica e attiva sul panorama Veneto, è alla ricerca di nuove risorse.I nostri Team sono in attesa di nuovi collaboratori che...

  • Guest Arrival Expert

    1 settimana fa

    Venezia, Veneto, Italia Marriott International, Inc A tempo pieno

    Número de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación JW Marriott Venice Resort & Spa, Isola delle Rose, Venice, Benatky, Italy VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementLa primera impresión es la que cuenta. Cuando los huéspedes llegan a nuestros hoteles, queremos...

  • Destination Expert

    1 settimana fa

    Venezia, Veneto, Italia JayWay Travel Inc. A tempo pieno

    Ever dreamt of reshaping the way people experience Prague? Dive into JayWay Travel - a dynamic travel agency known for crafting bespoke European adventures. Since 2006, we've been setting trends and making headlines in top-notch platforms like Travel+Leisure, the New York Times, USA Today, and even National Geographic. If you're a local, hungry for growth in...

  • Wireless Zone Sales Consultant

    1 settimana fa

    Venezia, Veneto, Italia Wireless Zone Llc A tempo pieno

    Wireless Sales ConsultantWireless Zone, A Verizon Wireless Premium Retailer is the nation's largest wireless retail franchise with over 400 stores and growing.We are looking for a high-energy, reliable individual with outstanding customer service skills to sell Verizon Wireless cellular service.If you're outgoing with amazing energy. You love to talk about...

  • Store Manager @ Estée Lauder Companies, Noventa Di Piave, Full-Time

    1 settimana fa

    Venezia, Veneto, Italia The Estée Lauder Companies Inc. A tempo pieno

    Position Summary: Stiamo cercando figure di Store/Counter Manager, dinamiche ed ispirazionali, capaci di guidare e sviluppare i team di Sales Associates verso il raggiungimento degli obiettivi di vendita e di customer service prefissati. I candidati devono essere in possesso di comprovate abilità di leadership, coaching e di gestione del business, maturate...

  • Funzionario Commerciale

    1 settimana fa

    Venezia, Veneto, Italia Manpowergroup A tempo pieno

    Manpower è alla ricerca di un FUNZIONARIO COMMERCIALE.PER LA REGIONE VENETO. Per l'ambizioso piano di espansione nel settore siamo alla ricerca di professionisti ambiziosi, appassionati e orientati al futuro che possano integrare i nostri team e contribuire al nostro successo. RESPONSABILITÀ Gestione clienti esistenti dal punto di vista...

  • funzionario commerciale

    1 settimana fa

    Venezia, Veneto, Italia ManpowerGroup A tempo pieno

    Manpower è alla ricerca di un FUNZIONARIO COMMERCIALE.PER LA REGIONE VENETO. Per l'ambizioso piano di espansione nel settore siamo alla ricerca di professionisti ambiziosi, appassionati e orientati al futuro che possano integrare i nostri team e contribuire al nostro successo. RESPONSABILITÀ Gestione clienti esistenti dal punto di vista...

  • Restaurant - Commis - F&B Support Expert

    1 settimana fa

    Venezia, Veneto, Italia Marriott International, Inc. A tempo pieno

    Job Number Job Category Food and Beverage & CulinaryLocation The Gritti Palace a Luxury Collection Hotel Venice, Campo Santa Maria del Giglio 2467, Venice, Italy, Italy VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently...

  • Marketing E Comunicazione

    1 settimana fa

    Venezia, Veneto, Italia Dream Marketing Agency A tempo pieno

    Siamo un' agenzia di direct marketing e ci occupiamo della creazione di campagne evento - realizzate presso Fiere, Festival, Negozi, Centri Commerciali, Istituti Bancari, Italo Treno, Aeroporti ecc. - con la mission di promuovere i progetti delle più virtuose realtà del settore Charity a livello internazionale Facciamo la differenza col nostro lavoro dando...

  • Apertura Nuova Selezione

    1 settimana fa

    Venezia, Veneto, Italia Quest A tempo pieno

    Si ricerca per azienda cliente operante nel settore del Marketing e della comunicazione diretta su tutto il territorio Veneto, una risorsa da inserire come Addetto/a customer care in point.**Posizione**:Selezioniamo una figura Junior per supporto e sviluppo attività di pubblicità, direct marketing, vendita e promozione.La risorsa selezionata si occuperà...

  • Commis de Bar The St. Regis Venice

    3 settimane fa

    Venezia, Veneto, Italia Marriott International A tempo pieno

    Job Number Job Category Food and Beverage & CulinaryLocation The St. Regis Venice, San Marco 2159, Venice, Benatky, Italy VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to...

  • Groups & Events Operations Specialist

    1 settimana fa

    Venezia, Veneto, Italia Hilton A tempo pieno

    A Groups & Events Specialist is professionally responsible for the planning, organization, overseeing and management of hotel's event spaces and all functions associated that are to take place at the hotel, serving also as an intermediary between the customer and the commercial and operational areas. Our Groups & Events Specialist is the customer's main...

  • Funzionario Commerciale

    1 settimana fa

    Venezia, Veneto, Italia Manpower Italia A tempo pieno

    Azienda specializzata nel settore del packaging presente con un''attività produttiva divisa in cinque stabilimenti per un'area complessiva di mq, ed una capacità produttiva che impegna 300 dipendentiManpower è alla ricerca di unFUNZIONARIO COMMERCIALE.PER LA REGIONE VENETO.Per l'ambizioso piano di espansione nel settore siamo alla ricerca di...

  • Fundraising & Comunicazione - Anche Per Prima

    1 settimana fa

    Venezia, Veneto, Italia AWA A tempo pieno

    Siamo un' agenzia di _direct marketing_ e ci occupiamo della creazione di campagne evento - realizzate presso Fiere, Festival, Negozi, Centri Commerciali, Istituti Bancari, Italo Treno, Aeroporti ecc. - con la _mission_ di promuovere i progetti delle più virtuose realtà del settore Charity a livello internazionaleFacciamo la differenza col nostro lavoro...

  • Director of Rooms

    1 settimana fa

    Venezia, Veneto, Italia Marriott International, Inc A tempo pieno

    N. Posizione Categoria la Posizione Rooms & Guest Services OperationsSede The Gritti Palace a Luxury Collection Hotel Venice, Campo Santa Maria del Giglio 2467, Venice, Benatky, Italy VISUALIZZA SULLA MAPPATipologia Full-TimeLavora da remoto? NTrasferimento? NTipo posizione ManagementThe Gritti Palace, a Luxury Collection Hotel in Venice, part of Marriott...

  • Addetto F&B Part-time

    3 settimane fa

    Venezia, Veneto, Italia MEININGER Hotels A tempo pieno

    Addetto F&B (f/m/d) MEININGER Venezia MestreTempo parzialeMEININGER Hotels Venice is è alla ricerca di un addetto (f/m/d) nel reparto staff service.MEININGER Hotels. La ridefinizione dell'ospitalità ibrida. Dove i comfort di un hotel si uniscono alle strutture speciali di un ostello.Gestiamo oltre 35 hotel nelle migliori città d'Europa - e continuiamo a...

  • Addetto F&B Part-time

    4 settimane fa

    Venezia, Veneto, Italia MEININGER Hotels A tempo pieno

    Addetto F&B (f/m/d)MEININGER Hotel Venezia MestreTempo parzialeMEININGER Hotels Venice is è alla ricerca di un addetto (f/m/d) nel reparto staff service.MEININGER Hotels. La ridefinizione dell'ospitalità ibrida. Dove i comfort di un hotel si uniscono alle strutture speciali di un ostello.Gestiamo oltre 35 hotel nelle migliori città d'Europa - e...