Professional Education

2 settimane fa


Milano, Lombardia, Italia Alcon A tempo pieno
Job Posting

Company is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

A Brief Overview


Provide high quality technical and clinical consultancy to support technical/clinical communication and Provide high quality technical and clinical consultancy to support technical/clinical communication and education of top customers, top key account stores and staff.

What You Will Do

  • To provide internal consultancy and training on Alcon's and competitors' products and services to ensure the highest actual and customerperceived competence in the industry;
  • Close collaboration with marketing team & sales force in the development of promotional materials/activities with regards to product information;
  • Development of internal materials related to product description in strong collaboration with Professional Affairs Manager;
  • To manage the internal tool (Veeva, Iris, Ara, Alex,etc etc)
  • Act in respect of internal and external regulations, policies, requirements (VEEVA ACT portal Shopping card, etc.)
  • Contribute to identification of new ideas/projects for technical Training (innovative material, digital training.)
  • To support the PA Manager in the coordination of external consultants activities on the field.
  • To achieve an industry leading reputation for the provision of high quality technical support to our professional customers;
  • To develop and roll out highvalue technical training for professionals to increase their knowledge of the category and technical ability to fit contact lenses to meet customers needs;
  • To find new ideas and solutions for customers and share best practices.
  • To develop new projects in terms of technical training.
  • To coordinate with key customers to design tailor made training activities;
  • To be the preferred consultant for technical advice on CL fitting;
  • To coordinate the training design and delivery in the Alcon Experience Academy for Eye Care Excellence (Alcon's training school for contact lenses specialists);
  • To coordinate the publication of technical literature supportive to category growth and to our products;
  • To organize fitting day sessions and develop business in their area of competence
  • Participate in the organization of local congresses and events related to contact lenses;
  • Reporting of customer complaints and adverse events to Local Vigilance Representative/Department, according to applicable work instructions.
Experience Qualifications

  • 5 years experience in Contact Lenses market or
  • 10 years experience in Contact Lenses market
Skills and Abilities

  • Knowledge of the optical industry in Italy Flexibility, communication and presentation skills, time management and organization. (Medium proficiency)
Physical Demands

  • Bends
  • Occasionally 0 33%


Squats
  • Occasionally 0 33%


Crawls
  • Never


Climbs
  • Occasionally 0 33%


Kneels
  • Occasionally 0 33%


Shoulder Level
  • Reaches above
  • Occasionally 0 33%


Shoulder Level
  • Reaches below
  • Occasionally 0 33%
  • Assumes cramped unusual positions
  • Never


Balancing
  • Occasionally 0 33%
Working Conditions

  • Unprotected heights
  • Never
  • Being around moving machinery/equipment
  • Frequently %
  • Exposure to marked changes in temperature/humidity
  • Never
  • Driving automotive equipment: power jacks, forklifts
  • Occasionally 0 33%
  • Exposure to dust, fumes, gases & chemicals/solvents
  • Occasionally 0 33%
  • Ascending & descending stairs
  • Occasionally 0 33%
  • Ascending and descending ladders
  • Occasionally 0 33%
  • Sensory Exposure: Hearing (loud noises)
  • Occasionally 0 33%
  • Sensory Exposure: Seeing (high visual demands, including movement)
  • Occasionally 0 33%
Our people are passionate about what they do, the product they sell, and the customers they serve.

If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.


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